AI Chat - Assistant & Chatbot by tappz.com offers a free app that lets you use AI for chatting, getting help, or finding information. They have different subscription plans you can buy inside the app, like AI Plus or ChatNow Plus, which range from about $6.99 to $99.99 depending on the plan and length (weekly, monthly, yearly, or family plan). If you see charges from them, it’s likely from these subscriptions to unlock extra features or enjoy your chats without limits. The app also supports family sharing for certain subscriptions, so you might be billed based on the plan you or someone in your family chose.
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Canceling the subscription involves standard steps through Apple device settings, but users report frequent issues such as subscriptions not appearing or not fully canceling. Attempts to contact the billing department are often unsuccessful, and some users resort to disputing charges with banks, increasing the perceived difficulty and frustration.
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How to Cancel AI Chat - Assistant & Chatbot: Step by Step
If you purchased through Tappz.com:
- Log in to your Tappz account.
- Navigate to the "Subscription" section of your account.
- Click on the "cancel my subscription" link.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling AI Chat - Assistant & Chatbot
- Expect it to take time—companies often make the cancellation process tricky and lengthy; be patient and set aside time.
- Don’t give reasons for cancellation; just say you want to cancel and end it there to avoid retention pitches.
- Immediately cancel free trials right after signing up to avoid unwanted charges, since the free period typically continues after cancellation.
- Select “I’m moving to a location where service isn’t available” if possible; this can often lead to instant cancellation with less hassle.
- Be prepared to fill out questionnaires or talk on the phone; some cancellations require detailed processes or holds on calls.
- Use calendar reminders or alarms to track subscription renewals and cancellation deadlines.
- Use prepaid cards or gift cards with limited balance to sign up for trials or subscriptions to mitigate unwanted charges if you miss cancellation.
- Threaten to dispute charges if a company is uncooperative in cancellation.
- Companies sometimes offer reduced prices to retain you; be aware and decide if you want to accept discounted continuation or push through cancellation firmly.
- Grey rock the conversation by being very neutral and non-engaging when speaking to retention representatives to shorten the process.
AI Chat - Assistant & Chatbot Customer Service Info
If you need assistance, here's how you can get in touch with AI Chat - Assistant & Chatbot's support team.
Cancel AI Chat - Assistant & Chatbot Script
Script
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Dear Tappz Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription to the AI Chat - Assistant & Chatbot service. Due to changes in my personal circumstances, I am unable to continue with the subscription at this time.
I appreciate the service provided and would like to thank you for your assistance. Please confirm the cancellation at your earliest convenience.
Thank you!
Frequently Asked Questions
AI Chat - Assistant & Chatbot's subscription cancellation policy states that you can cancel your subscription to stop automatic renewal but will retain access until the current period ends. You must cancel at least 24 hours before the next billing date to avoid charges, and deletion of the app does not cancel the subscription. Cancellations can be made via the Paddle Customer Portal link, email, contact form, or payment confirmation email cancellation link. Refunds are generally not provided except within 7 days of purchase with fewer than 10 messages sent; subscription fees are non-refundable.
To cancel your subscription for AI Chat - Assistant & Chatbot on tappz.com, you generally need to log into your account, which requires your password. There is no indication of phone support or unauthenticated chat support for cancellations. If you forgot your password, you can reset it from their login page, typically found at https://tappz.com/login or a similar login URL, where a password reset option should be available. So yes, a password is needed to cancel your subscription, but you can reset it if forgotten.
- Unexpected charges or billing errors on the subscription account.
- Lack of usage or not using the service enough to justify the cost.
- Service dissatisfaction due to poor chatbot responses or unhelpful AI behavior.
- Better alternative services found that meet needs more effectively or at a lower price.
- Technical issues such as difficulty accessing the AI chatbot or frequent glitches.
- Change in needs where the AI service is no longer relevant to customer requirements.
- Privacy concerns around data handling and usage in the AI service.
- Customer support experiences that are unresponsive or unhelpful.
- Overlapping services where the customer has multiple subscriptions with similar features.
- Trial ended and customer does not want to continue with a paid plan.
The AI Chat - Assistant & Chatbot (tappz.com) subscription auto-renews unless cancelled at least 24 hours before the next billing period, and cancellation only stops future billing but access continues until the current period ends. Refunds are generally not provided once the service is used, with strict conditions for eligibility (must request within 7 days and fewer than 10 messages sent). Additionally, deleting the app does not cancel the subscription, and chargebacks may lead to immediate account termination, so be aware of these restrictions and manage cancellations through the appropriate platform or support channels.
Before cancelling your AI Chat - Assistant & Chatbot subscription, know that if you subscribed through an Apple device, the cancellation is typically done via the Settings app under your Apple ID's Subscriptions section. After cancellation, you will lose access to the assistant and chatbot features that the subscription provided. Some users have reported issues where the subscription does not appear in their subscription list or cancellation buttons are unresponsive, meaning the subscription may still renew or charge you. In such cases, you may need to dispute charges through your bank or contact Apple Support, although response times and resolutions can be limited. It's important to ensure you have successfully canceled to avoid unwanted charges.
- Login credentials for the account associated with AI Chat - Assistant & Chatbot (tappz.com)
- Email address used to register the account
- Platform of subscription (Apple App Store, Google Play Store, or tappz.com website)
- Access to device settings (if purchased via iOS or Android app)
- Billing section or Subscriptions page within the account
- Subscription details (name and type of subscription or plan)
- Knowledge of next billing date (to ensure timely cancellation)
- Ability to receive confirmation email or notification of cancellation
- Customer support contact information (in case online cancellation is unavailable)
We've actually written a step by step guide on how to get a refund from AI Chat - Assistant & Chatbot. Check it out!
The Easiest Way to Cancel AI Chat - Assistant & Chatbot
If you’re frustrated trying to cancel your subscription, membership, or bill from AI Chat - Assistant & Chatbot—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to AI Chat - Assistant & Chatbot?
AI Chat, AI Chat Assistant, AI Chatbot, Chatbot Tappz, Tappz AI Chat, Tappz Assistant, Tappz Chatbot, AI Chat Subscription, Tappz.com AI Chat
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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