The American Red Cross offers services primarily focused on disaster relief, blood donations, and health and safety training. For consumers, if you're seeing charges or bills, it's likely because of monthly donations or subscriptions made to support their work. These monthly donations are charged on the same day each month and can be managed easily online or by phone, including updating payment methods or canceling anytime. Donors also get email receipts right after donating and an annual summary of their support.
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Cancellation or change of a monthly gift is straightforward through either an online account management section or by calling Donor Care. The process is user-friendly but requires either account access or making a phone call, which makes it moderately easy.
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How to Cancel American Red Cross: Step by Step
If you purchased through redcross.org:
- Visit the American Red Cross website at redcross.org.
- Sign in to your account by clicking on the "My Account" link at the top of the page.
- Once logged in, navigate to the "Monthly Giving" section.
- You can opt to pause or cancel your monthly subscription here.
- Alternatively, if you prefer speaking to someone, call Red Cross Donor Care at 1-800-RED CROSS (1-800-733-2767) and select option 2 to request cancellation.
If you purchased through the App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access Apple ID settings.
- Select Subscriptions.
- Find your subscription to the American Red Cross and tap it.
- Tap Cancel Subscription to stop the recurring billing.
If you purchased through Google Play:
- Open the Google Play Store on your Android device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find your subscription to the American Red Cross and select it.
- Tap Cancel Subscription to discontinue.
Tips & Tricks for Canceling American Red Cross
- Cancel the direct debit/payment immediately through your bank or credit card provider to stop future charges without needing to contact the Red Cross.
- Be brief and firm in any communication; use simple language like "Please cancel my membership/donation immediately" to avoid drawn-out conversations.
- Avoid calling if possible to prevent lengthy persuasion attempts from retention agents.
- If contacted after cancellation, firmly reiterate your cancellation and that you do not wish to be solicited further.
- Time your cancellation around billing cycles to minimize additional charges or complications.
- Expect and be prepared for follow-up marketing calls or emails and politely ignore or firmly decline them.
- Use official online account management if available for quicker cancellation without direct contact.
- If forced to interact with customer service, request escalation to a supervisor if the standard agent tries to prevent cancellation.
- Leverage the fact that donations are voluntary gifts, not contracts; you have the right to stop payments at any time.
- In emails or messaging, state you want confirmation of cancellation to have a record of your request.
- Ignore any threats of fees or penalties since recurring donations usually have no contractual obligation beyond your next scheduled payment.
American Red Cross Customer Service Info
If you need assistance, here's how you can get in touch with American Red Cross's support team.
Cancel American Red Cross Script
Script
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Dear American Red Cross Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription/membership due to personal financial reasons. While I appreciate the valuable work that the American Red Cross does, I need to prioritize my budget at this time.
Please confirm the cancellation process and any necessary steps I need to take. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
The American Red Cross allows cancellation of training class enrollments with varying penalties depending on the timing of the cancellation before the class start date, ranging from no penalty if cancelled 15 days prior to a 100% fee if cancelled on or after the start date. For online courses, cancellations within 48 hours of purchase receive a full refund, but no refunds are given after that period. Monthly donations can be canceled or changed at any time by contacting Donor Care or through their online account management. For transaction fees or total donation cancellations, you must contact Donor Care at 1-800-RED CROSS, option 2.
To cancel your subscription or recurring donation with the American Red Cross, you typically need to contact their Donor Care by phone at 1-800-RED CROSS (1-800-733-2767), option 2. It does not explicitly require you to provide your password for cancellation over the phone. However, if you want to manage your account online, including canceling subscriptions through your account, you would need to sign in. If you forgot your password, you can reset it here: https://www.redcross.org/account.html/sign-in. Contacting them by phone is a straightforward way to cancel without needing your password.
- Financial constraints: People may need to cut costs and reduce discretionary spending.
- Change in personal circumstances: Such as job loss, relocation, or change in income.
- Unintended recurring donations: Some donors accidentally sign up for recurring donations instead of one-time donations.
- Dissatisfaction with services or transparency: Concerns about how donations or membership fees are used.
- Course cancellation policies: Fees and non-refundable deposits if canceling close to class start dates.
- Technical or account issues: Difficulty managing memberships or donations online.
- Change in personal priorities or interests: Shift away from supporting certain causes or organizations.
- Redundancy of memberships or subscriptions: Having multiple similar subscriptions or memberships they no longer want to maintain.
- Unawareness of recurring commitment: Not realizing the ongoing cost due to insufficient clarity at sign-up.
The American Red Cross does not have gimmicks or lock-ins preventing you from canceling your monthly donation subscription at any time. You can easily cancel, pause, or adjust your monthly gift by logging into your account or calling Donor Care. Refunds for donations are available within 60 days of the original donation (up to $150), but outside of that, cancellation simply stops future charges—there are no early cancellation fees or contracts to worry about.
Before cancelling a monthly donation or subscription with the American Red Cross, know that you can manage your donation anytime through your account or by calling their Donor Care. Canceling will stop future charges, but you will lose access to ongoing participation in their monthly giving program and any associated benefits such as regular updates and acknowledgments for your support. You will also stop receiving email receipts and tax summaries linked to monthly donations. It's important to consider that cancelling means your support to their humanitarian mission also ends, so make sure this is what you want before proceeding.
- Account login details (email and password) if cancelling via online account
- Donor name as it appears on credit card, check, etc.
- Email address associated with your donation or account
- Mailing address (street, city, state, ZIP)
- Day and evening phone numbers
- Payment method (check, online, phone, wire transfer, etc. — specify which)
- Order number (begins with "ON" if made online at redcross.org)
- Date of transaction (credit card, wire, or date on check)
- Donation designation (e.g., Disaster Relief, Where the Need is Greatest)
- Amount of your donation
- Last four digits of your credit card (never send complete card number)
- Address donation was mailed to (if applicable)
We've actually written a step by step guide on how to get a refund from American Red Cross. Check it out!
The Easiest Way to Cancel American Red Cross
If you’re frustrated trying to cancel your subscription, membership, or bill from American Red Cross—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to American Red Cross?
AMERICAN RED CROSS, AMERICAN RED CROSS DONATION, RED CROSS DONATION, AMERICAN RED CROSS GIFT, AMERICAN RED CROSS CONTRIBUTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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