Ancient + Brave offers a subscription service for their wellness products, providing customers a way to get their favorites regularly with discounts and perks. When subscribed, you get 20% off your first three orders and 10% off afterward, plus free UK shipping and free gifts on certain orders. You can easily manage your subscription through your account, including changing delivery frequency, skipping orders, swapping products, updating payment methods, and canceling anytime. So, if you see charges from Ancient + Brave, it's likely for one of these subscription deliveries or product purchases you signed up for.
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The cancellation process is straightforward and user-friendly as customers can cancel their subscription by logging into their account, selecting 'Manage Subscriptions,' then 'Cancel Subscription' with clear instructions provided. Additionally, support is available for cancellations after the despatch date via email, making it quite easy overall.
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minutes to cancel a ancientandbrave subscription.
How to Cancel ancientandbrave: Step by Step
If you purchased through ancientandbrave.earth:
- Log in to your account by visiting ancientandbrave.earth/account.
- Navigate to the 'Manage Subscriptions' section.
- Locate the subscription you wish to cancel and click on 'Manage this subscription'.
- Scroll down to the bottom of the page.
- Click on 'Cancel Subscription'.
Tips & Tricks for Canceling ancientandbrave
- Initiate cancellation early before the next billing or dispatch date to avoid being charged.
- Go through the full cancellation process online, as some users report subscriptions remain active until fully canceled on the website.
- Use firm, clear language in any communications, stating you want to cancel immediately and expect confirmation.
- Document your cancellation by taking screenshots or saving emails as proof of your request.
- If online cancellation fails, email customer support directly at hello@ancientandbrave.earth and request immediate cancellation.
- Escalate if needed by following up persistently or reaching out on social media platforms where the company has presence.
- Consider cancelling your payment method (e.g., credit card) as a last resort, but note this may result in back billing for unpaid subscriptions according to user experiences.
- Pause or skip upcoming shipments as a temporary measure if you cannot cancel immediately.
- Timing your cancellation just before a scheduled shipment can prevent future billing cycles.
- Look out for retention offers during cancellation flow—some users leverage these offers to negotiate better terms or final cancellations.
ancientandbrave Customer Service Info
If you need assistance, here's how you can get in touch with ancientandbrave's support team.
Cancel ancientandbrave Script
Script
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Dear Ancient and Brave Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription as I am currently reassessing my spending and unfortunately, I need to cut back on my monthly expenses. I have appreciated the quality of your products, but at this time, I must prioritize my budget.
Please confirm the cancellation of my subscription and let me know if there are any additional steps I need to take. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Ancient + Brave allows members to pause or cancel their subscriptions at any time prior to the dispatch date, with a full refund issued if the card has already been billed. Changes requested within 2 working days of the dispatch date are guaranteed, while cancellations or changes after the dispatch date require contacting their support team at hello@ancientandbrave.earth.
To cancel your subscription on Ancient and Brave, you do need to log into your account, which typically requires your password. Once logged in, you can navigate to 'Manage Subscriptions' and then 'Cancel Subscription.' If you have forgotten your password, you can reset it by using this link: https://ancientandbrave.earth/account/login (click 'Forgot your password?'). This process ensures your account security before allowing subscription changes.
- Product not effective: Customers report no visible health or joint improvements.
- Change of mind: Customers sometimes decide they no longer want the product and return it unopened.
- Forgot to cancel before billing: Users accidentally continue subscription due to automatic renewal.
- Difficulty in cancellation process: Some users find the cancellation or refund process slow or non-responsive.
- Product damaged or faulty: Returns made if product received is defective.
- Subscription too expensive or no longer affordable: Some subscribers cite cost reasons.
- Preference for different products: Customers switch to alternative supplements.
- Delivery issues: Orders delayed or not received lead to dissatisfaction and cancellation.
Ancient+Brave allows you to cancel or pause your subscription at any time prior to the dispatch date without any lock-ins or early cancellation fees. If you have already been billed for a subscription cycle and decide to cancel, they will issue a full refund. The key point to be aware of is that you need to cancel before the dispatch date to avoid being charged, and any last-minute changes need to be made at least 2 working days before dispatch. Overall, there are no gimmicks or contracts that trap you into long-term commitments.
Before cancelling your subscription, membership, or bill with Ancient + Brave, it's important to know that you will lose access to the convenience and benefits of their subscription service, which may include regular product deliveries and any subscriber-exclusive offers or discounts. Cancellation typically means you will no longer receive scheduled shipments, so ensure you have enough product to avoid interruption. Additionally, any modifications or cancellations need to be done through your account management portal. Be aware that changes after a dispatch date might require contacting their support. Finally, cancellation might affect your ability to access subscriber-only content or features if applicable.
- Account login details (email and password used for the Ancient + Brave account)
- Access to your "Manage Subscriptions" page via your logged-in account
- Knowledge of which subscription you wish to cancel (if you have more than one)
- Order number (if contacting customer support for cancellation, especially after a shipment)
- Reason for cancellation or return (if emailing support about a cancellation after dispatch)
- Contact email for customer support (hello@ancientandbrave.earth)
- Awareness of cancellation timing (you can cancel any time before the despatch date to avoid billing or shipment; if after dispatch, you may need to email support)
- Optional: Feedback for the cancellation process (when prompted)
We've actually written a step by step guide on how to get a refund from ancientandbrave. Check it out!
The Easiest Way to Cancel ancientandbrave
If you’re frustrated trying to cancel your subscription, membership, or bill from ancientandbrave—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to ancientandbrave?
Ancientandbrave or ancientandbrave.earth charges may show up on your statement as: ANCIENT+BRAVE, ANCIENTBRAVE, ANCIENT AND BRAVE, ANCIENT&BRAVE, A+BRAVE, ANCIENTBRAVE.earth, or variations with different spacing or punctuation reflecting the business name or website. These are likely variants of the business's Doing Business As name or merchant descriptor for clarity on statements.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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