Angi is a website where you can find and book trusted local professionals for all kinds of home services, like repairs, cleaning, remodeling, and landscaping. It’s free to use for consumers to get quotes and book jobs, and they show reviews and prices upfront so you know what to expect. Angi also offers a paid membership that gives homeowners discounts on services and other perks, which might be why you see a subscription charge from them. They guarantee happiness on your project, so if something goes wrong, you’re covered up to the full purchase price.
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Cancelling a subscription or membership on Angi is relatively straightforward as users can do it directly through their account dashboard online or by calling customer service. The process is not hidden or complex, but it may require navigating the website or waiting on a call, which adds some minor inconvenience.
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minutes to cancel a Angi subscription.
How to Cancel Angi: Step by Step
If you purchased through Angi.com:
- Log into your account on Angi.com.
- Navigate to the Manage My Account section.
- Find the Subscription Settings or Billing option.
- Click on Cancel Auto-Renew.
- Follow any subsequent prompts to confirm your cancellation.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Select your Name at the top.
- Tap on Subscriptions.
- Locate the Angi subscription and select it.
- Tap Cancel Subscription and confirm.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find the Angi subscription and select it.
- Tap on Cancel Subscription and confirm.
Tips & Tricks for Canceling Angi
- Call the Angi cancellation phone line repeatedly and ask specifically to cancel your membership. Persistence is key.
- Request cancellation early in the billing cycle to potentially avoid charges for the next month.
- Use firm and clear language like "I am cancelling my membership effective immediately" to avoid ambiguity.
- Escalate by asking to speak to a supervisor if the first representative is not cooperative.
- Consider suspending payment methods linked to Angi such as canceling or replacing the credit card on file, forcing them to contact you.
- Mention dissatisfaction with lead quality and lack of service as reasons for cancellation to strengthen your case.
- Utilize online account options by logging in and cancelling auto-renewal if available.
- Some users suggest sending a formal cancellation letter or email to create a paper trail.
- Be aware of Angi’s 35% cancellation fee clause but mention any offers or promotions that waive fees after an additional payment.
- If stuck, consider disputing charges with your bank after attempting cancellation, but be cautious of collections risk.
Angi Customer Service Info
If you need assistance, here's how you can get in touch with Angi's support team.
Cancel Angi Script
Script
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Dear Angi Customer Service,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription with Angi. Due to recent changes in my circumstances, I am no longer able to utilize the services as I had initially intended.
Please process the cancellation of my membership and confirm once it has been completed. Thank you for your attention to this matter, and I appreciate your assistance.
Best regards,
Frequently Asked Questions
Angi allows users to cancel their paid Silver or Gold memberships anytime by logging into their account, visiting the Manage My Account page, and clicking Cancel Auto-Renew. For the Angi Key Membership, if the membership has automatically renewed, users may request a refund within 60 days of renewal by contacting Angi's support. Additionally, recurring plans can be paused to skip bookings until a later date, with possible cancellation fees if changes are made within 24 hours of booking.
To cancel your subscription with Angi (angi.com), you generally need to log in to your account, which means you will need your password. You can cancel your Silver or Gold membership by going to the Manage My Account page after logging in and clicking Cancel Auto-Renew. If you do not remember your password, you can reset it here: https://angi.com/reset-password. Alternatively, you can contact Angi customer support via phone or live chat for assistance, but having your login details will be typical for online cancellation.
- Poor service and low-quality or no leads generated by Angi.
- Charges of early termination fees despite cancellation attempts.
- Continued billing after cancellation dates.
- Lack of written confirmation for cancellation requests.
- Angi continuing to send leads/emails after customers have cancelled.
- Customers feeling misled or tricked into contracts where promised services were not delivered.
- Failure of Angi representatives to follow up or resolve lead issues.
- Cancellation fees charged much higher than expected without clear justification.
- Refund requests denied or delayed.
- Cancellations contingent on resolving fee payments.
- Contract terms including cancellation fees are a common complaint.
- Frustration with lack of resolution even after BBB involvement.
- Disputes about contract renewal and binding payment obligation.
- Customers cancel due to poor value for the cost (e.g., paying high amounts monthly with little business benefit).
Angi uses recurring charging and auto-renewal for their Key Membership, requiring cancellation at least three days before the next renewal date to avoid being charged again. Cancellation can only be done through specific channels like the Angi Contact Center or mailing a notice, and cancellation fees apply for canceling or rescheduling any service while enrolled. You retain membership benefits only until the end of the current paid period, and there are no refunds for expired or canceled promotional coupons, making it important to be aware of these conditions to avoid unwanted charges or lost benefits.
Before cancelling your Angi subscription, membership, or bill, be aware that there may be a significant cancellation fee, sometimes around 30-35% of the remaining contract value. You will lose access to any paid services tied to the membership such as contractor leads and any promotional advertising tied to your account. Your subscription contract is legally binding, and failure to pay due cancellation fees could lead to legal enforcement by Angi. It's also important to consider that you will no longer receive any benefits or guarantees provided by the membership once cancelled.
- Login credentials (to access your Angi account)
- Access to your Angi account/dashboard (for managing or cancelling subscription options)
- Email address (linked to your Angi account; may be needed for verification)
- Membership type or plan information (such as Angi Key, Silver, or Gold membership)
- Payment details (credit card or PayPal info on file, especially useful for billing or refund inquiries)
- Phone number access (if contacting Angi support by phone for cancellation or refund requests)
- Possible account or membership number (for identification, if requested by support)
- Reason for cancellation (may be asked during the cancellation process)
We've actually written a step by step guide on how to get a refund from Angi. Check it out!
The Easiest Way to Cancel Angi
If you’re frustrated trying to cancel your subscription, membership, or bill from Angi—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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