Anytime Fitness is a gym that offers 24/7 access to workout facilities with flexible membership options. When you join, you usually sign up for a monthly membership that automatically bills your payment method each month, making it easy to keep your membership active without hassle. They work with a billing provider to handle all payments securely. People might see charges from Anytime Fitness on their card because of their monthly gym membership fees.
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Cancelling an Anytime Fitness membership requires contacting the gym directly either by phone, in person, or by mail, with online cancellation generally unavailable due to independent club ownership. The process includes a required 30-day notice, potential fees based on contract terms, and the need to save cancellation receipts and follow up, making it moderately challenging.
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How to Cancel Anytime Fitness: Step by Step
If you purchased through Anytime Fitness directly:
- Visit your local Anytime Fitness club: Find the nearest location using their website.
- Speak to a staff member: Request to cancel your membership at the front desk.
- Complete the cancellation form: Fill out any required paperwork. Ensure you ask for a confirmation.
- Follow up: Check your account to ensure that billing has stopped within a few days.
If you purchased through a third-party provider:
- Identify the billing provider: Check whether your membership was billed through a third-party like iTunes or Google Play.
- Cancellation via App Store:
- iPhone: Open Settings > Tap your name > Subscriptions > Anytime Fitness > Cancel Subscription.
- Android: Open Google Play Store > Tap Menu > Subscriptions > Anytime Fitness > Cancel Subscription.
- Contact the billing provider: If you can't find the subscription, check with the service provider directly for assistance in cancellation.
If you purchased through a gift card:
- Check the terms: Review the gift card terms and conditions for cancellation options.
- Contact Anytime Fitness: Reach out to customer service either through the website or directly at your local gym for specific guidance on gift card memberships.
Tips & Tricks for Canceling Anytime Fitness
- Put the cancellation request in writing, preferably via email, to the specific gym franchise or branch.
- Visit the gym in person if required, and ask to fill out a cancellation form; get a signed copy for your records.
- Request a 30-day written notice as per the contract; make sure to follow contract terms exactly.
- Address the cancellation directly to the branch manager or the person in charge.
- Be firm and clear with language, stating explicitly, "I want to cancel my membership," and refuse alternative offers.
- Provide evidence if cancellation is for valid reasons such as relocation or medical issues.
- Expect to pay any outstanding balance, leave fees, or early termination fees detailed in the contract, sometimes around $4.99 or more.
- Keep all correspondence and signed forms as proof in case of disputes or continued charges.
- If gym is uncooperative, consider cancelling your payment method (credit card or bank account) to stop withdrawals, but be aware of possible debt collection actions.
- Be prepared for possible follow-up marketing texts or calls trying to get you to rejoin; continue to assert your cancellation firmly.
- Timing your cancellation at the end of the billing cycle may reduce unwanted extra charges.
- For long contracts, complete the full term if possible to avoid fees; some members report success with letting membership lapse by not paying, but this is unofficial and may risk collections.
Anytime Fitness Customer Service Info
If you need assistance, here's how you can get in touch with Anytime Fitness's support team.
Cancel Anytime Fitness Script
Script
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Dear Anytime Fitness Team,
I am writing to formally request the cancellation of my membership due to personal commitments that limit my ability to continue attending the gym. My membership number is 123456, and I would like the cancellation to take effect immediately.
I appreciate the services provided and thank the staff for their support during my time as a member. Please confirm my cancellation at your earliest convenience.
Thank you!
Best regards,
[Your Name]
Frequently Asked Questions
Anytime Fitness membership requires a minimum 12-month commitment; canceling before 12 months incurs a fee ranging from $100 to $230 depending on how many months are left. To cancel, members must give 14 days' notice with a completed cancellation form, and cancellation fees can be waived for long-term injury, sickness, pregnancy, or relocating over 15 km from a club with proof. After 12 months, members can cancel without a fee, but cancelling direct debit payments alone does not end the membership; membership freezes are also available with a fee and time added to the contract term. Cancellation within 5 working days of signing up allows a full refund if the keyfob is returned.
To cancel your Anytime Fitness subscription, you typically need to contact your home club directly either by phone or in person as each club is independently owned and operated. There is no specific mention of requiring your password to cancel, but it is advisable to have your membership or account information handy. If you need to reset your password for general account access, you can do so at https://www.anytimefitness.com/account/forgot-password. Cancellation is often done through direct communication rather than through unauthenticated online chat or phone without account verification.
- Financial Constraints: Budgetary adjustments or economic challenges make it necessary to cut expenses, including gym memberships.
- Relocation: Moving to a location without convenient access to Anytime Fitness clubs.
- Health Issues: Temporary or permanent health problems that prevent continuing a fitness routine.
- Change in Fitness Goals: Seeking facilities or training better suited to new or specialized fitness goals.
- Time Constraints: Changes in work or personal schedules reducing available time to use the gym.
- Unsatisfactory Experience: Dissatisfaction with club amenities, services, or staff.
- Cost of Membership: High fees motivate switching to more economical exercise options.
- Travel Time to Gym: Desire to save commute time by exercising at home or elsewhere.
- Underutilization: Membership not being used regularly, leading to wasted expenses.
- Gym Intimidation: Feeling self-conscious working out around others.
- Gym Crowding: Overcrowded facilities limiting equipment availability.
- Cleanliness Concerns: Worries about germs and hygiene at the gym.
- Unresolved Safety Concerns: Issues like harassment or management not addressing member concerns.
- Preference for Outdoor or Home Workouts: Greater freedom and control over workout environment, timing, and music outside a gym setting.
Anytime Fitness typically requires a 30-day written notice to cancel a membership, but there is often a painful $250 early cancellation fee if you end the contract before the initial term unless you relocate more than 15 miles away without a nearby gym, become disabled, or pass away. The membership payments must be current, and you remain responsible for paying during the 30-day notice period, with cancellation only taking effect afterward. The need to hand-deliver the cancellation notice to a manager or team member can also create hurdles, and some members report additional maintenance fees and difficulty canceling unless they fall under specific exceptions.
Before cancelling your Anytime Fitness membership, know that you will lose access to all gym facilities and services associated with your membership. Cancellation requires submitting a formal cancellation form either in person at your home Anytime Fitness club or via email with a scanned signed copy. There is typically a notice period of 30 to 60 days for cancellation, depending on your club's policy, so plan accordingly to avoid extra charges. Also, remember that returning your key fob is necessary to avoid additional fees, and freezing your membership is an option if you want to pause instead of canceling. Some memberships may have early cancellation fees, so review your agreement carefully before proceeding.
- Cancellation form provided by your club
- Full legal name as listed in your membership agreement
- Membership identification number
- Complete address for verification
- Desired cancellation date
- Address of your home Anytime Fitness club
- Signed and completed cancellation form (for in-person or email submission)
- Record or confirmation of submission
- Review of your membership agreement for notice periods and early cancellation fees
- Return of key fob to avoid extra charges (if applicable)
- Review local club requirements for deadlines, refund, or proration policies
We've actually written a step by step guide on how to get a refund from Anytime Fitness. Check it out!
The Easiest Way to Cancel Anytime Fitness
If you’re frustrated trying to cancel your subscription, membership, or bill from Anytime Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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