Apple Music is a subscription service where you can listen to millions of songs without ads and even download them to play offline. You need to sign up and start a subscription, which will automatically renew unless you cancel. You can use it on different devices like Mac, iPhones, and even Windows computers through iTunes. So if you see a charge from Apple Music, it’s likely because you’re paying for this streaming service to enjoy music anytime you want.
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The cancellation process is straightforward and provided clearly by Apple in settings or account sections on various devices, with step-by-step instructions easily accessible. However, the slight complexity for users with subscriptions billed through different platforms (e.g., Google Play) or family accounts contributes to a slightly higher difficulty than the easiest level.
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minutes to cancel a Apple Music Subscription subscription.
How to Cancel Apple Music Subscription: Step by Step
If you purchased through the Apple Music app (iPhone, iPad, Apple Vision Pro):
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the Apple Music Subscription.
- Tap Cancel Subscription.
If you purchased through the Mac App Store:
- Open the App Store app.
- Click your name at the bottom of the sidebar (or Sign In if you don't see your name).
- Click Account Settings.
- Scroll to Subscriptions, then click Manage.
- Click the Apple Music Subscription.
- Click Cancel Subscription.
If you purchased through the Apple Music app on Windows:
- Open the Apple Music app or Apple TV app.
- Click your name at the bottom of the sidebar, then choose View My Account.
- Scroll to the Settings section.
- Click Manage next to Subscriptions.
- Click Edit next to the Apple Music subscription.
- Click Cancel Subscription.
If you purchased through an older version of iTunes on Windows:
- Open iTunes.
- Choose Account from the menu bar, then View My Account.
- Scroll to Settings and click Manage.
- Click Edit next to the Apple Music subscription.
- Click Cancel Subscription.
If you purchased through Google Play (Android):
- Open the Google Play app.
- Navigate to the subscriptions section.
- Find the Apple Music Subscription.
- Select Cancel Subscription.
If you can't find your subscription:
- Go to account.apple.com and follow the onscreen instructions after signing in.
- If you don’t see a receipt, search for receipt from Apple or invoice from Apple.
- Check which Apple Account was used for the subscription.
If subscribed through Family Sharing:
- Family members must cancel their subscriptions using their own Apple Account.
Important note:
- For country-specific cancellation processes, check Apple's support site.
Tips & Tricks for Canceling Apple Music Subscription
- Cancel 1-3 days before the trial ends to avoid unexpected charges; some users reported being charged even just 1 day before.
- Check subscription status wording—if it says "expiring at [date]," the cancellation is effective but access continues until that date.
- If immediate cancellation is required before the expiration date, contact Apple Support directly; they can sometimes cancel immediately or explain hidden charges.
- Use polite but firm language when contacting support—clear explanation that you want no charges and confirmed cancellation.
- Escalate by requesting refunds within 48 hours for accidental charges or trial renewals; sometimes refunds lead to immediate cancellation.
- Network provider billing can hide the subscription, so check other billing sources if subscription doesn't appear under Apple subscriptions.
- Try toggling off plans under "See All Plans" in subscription settings if the cancel button isn’t obvious.
- Removing payment method is a trick some users try, but it’s not guaranteed to stop renewal or billing.
- Canceling mid-trial might show no subscription in UI due to system delays—wait a day and check again.
- If changing Apple Store region, cancel active subscription first or contact Apple Support to accelerate cancellation.
- Create a new Apple ID for a new region to sidestep subscription locks while maintaining access for a time.
- Wait out technical issues—sometimes retrying cancellation after restarting the device or ensuring good WiFi helps.
- Plan for library loss—your Apple Music library may be deleted at any time from 24 hours to 6 months after cancellation—backup playlists by exporting or sharing by email.
- Patience and persistence pay off, as some cancellations require multiple attempts or escalation to support staff on phone.
Apple Music Subscription Customer Service Info
If you need assistance, here's how you can get in touch with Apple Music Subscription's support team.
Cancel Apple Music Subscription Script
Script
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Dear Apple Music Team,
I hope this message finds you well. I am writing to request the cancellation of my Apple Music subscription. Due to recent changes in my personal circumstances, I am unable to continue with my subscription at this time.
I appreciate the service provided and have enjoyed it greatly, but I must prioritize my finances. Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Apple Music subscriptions can be canceled through the account settings on your device or via the Apple Music app, with the cancellation effective at the end of the current billing period. To avoid charges, subscriptions must be canceled at least 24 hours before the trial or renewal. Refunds are generally provided only if there are technical issues preventing delivery, and unsolicited cancellation of auto-renewal does not result in refunds for the current period.
To cancel your Apple Music subscription, you do need access to your Apple ID, which includes knowing your password. Apple requires authentication to manage and cancel subscriptions associated with your account. If you've forgotten your password, you can reset it easily at https://iforgot.apple.com/. Unfortunately, there is no unauthenticated phone or chat support option for canceling subscriptions without signing in first.
- Cost concerns: Monthly fees may add up without matching perceived value.
- Preference for other services: Users might prefer Spotify, YouTube Music, or Tidal due to better features or music catalog.
- Limited exclusive content: Apple Music's exclusives may not be compelling enough to retain subscribers.
- Loss of music library: Cancelling results in losing the entire Apple Music library, which frustrates users.
- Subscription charges after cancellation: Some users report being charged even after cancellation.
- No refunds or partial credits: Apple typically does not offer refunds or credits for partially used subscription periods.
- Accidental or unwanted subscriptions: Users may want refunds for subscriptions bought by accident or without consent.
- Difficulty cancelling: Canceling the subscription on some devices can be cumbersome or confusing.
- Temporary pauses: Some users cancel due to travel or temporary lack of need for the service.
Apple Music subscriptions can be cancelled at any time with no early-cancellation fees or lock-in periods. However, you need to cancel at least 24 hours before the free trial ends to avoid being charged, and cancelling a free trial means you cannot reactivate it. Once cancelled, you lose access to the Apple Music catalog and any playlists created with Apple Music content once the subscription period expires, but music you had downloaded or owned prior remains accessible.
Before cancelling your Apple Music subscription, know that you will lose access to all Apple Music streaming content, including curated playlists, radio stations, and the ability to download music for offline listening. However, your playlists and library will stay saved in your account, but you won't be able to play the songs until you renew the subscription. Also, remember to cancel at least 24 hours before the next billing cycle to avoid being charged for the next month. After cancellation, you can still access any music you purchased through iTunes.
- Apple ID (account credentials) to sign in
- Access to the device where you manage your subscription (iPhone, iPad, Mac, Windows PC, Android, or web browser)
- Knowledge of which Apple Account is billed (in case of multiple accounts or family sharing)
- Ability to access Subscriptions management in device settings, App Store, or via music.apple.com
- Receipt or invoice details (to identify account or verify purchase if you do not see the subscription listed)
- Active internet connection to complete the cancellation online
- Steps to locate and select “Cancel Subscription” within account settings
- Cancellation completed at least 24 hours before renewal/trial ends to avoid next charge
- Awareness if subscription is billed via Apple or a different provider (Google Play, carrier, etc.) and where to cancel
We've actually written a step by step guide on how to get a refund from Apple Music Subscription. Check it out!
The Easiest Way to Cancel Apple Music Subscription
If you’re frustrated trying to cancel your subscription, membership, or bill from Apple Music Subscription—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Apple Music Subscription?
apple.com/bill, itunes.com.bill
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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