Audible membership on audible.ca offers a 30-day free trial, after which members pay $14.95 per month. With membership, you get credits to use on premium audiobooks, plus unlimited listening to thousands of titles in their Plus Catalog. Membership keeps going each month unless you cancel, and you can cancel anytime without extra fees. All audiobooks you buy with credits are yours to keep forever, and you can listen on many devices like your phone, tablet, or Alexa speaker.
The cancellation process for Audible membership is relatively straightforward, involving a clear series of steps on their website or via Amazon. While it requires navigating a few menus and possibly contacting customer service, it is not complex or time-consuming for most users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Audible membership subscription.
How to Cancel Audible membership: Step by Step
If you purchased through Audible.ca:
Log in to your Audible account on the Audible.ca website.
Hover over your name in the upper right corner and select Account Details.
Click on Membership Details.
Select Cancel membership.
Follow the prompts to confirm cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iOS device.
Tap your name at the top.
Select Subscriptions.
Tap on Audible.
Select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon and then Subscriptions.
Select Audible.
Tap Cancel Subscription.
Follow any additional prompts to confirm cancellation.
How to Contact Audible membership
If you need assistance, here's how you can get in touch with Audible membership's support team.
Tips and Tricks for Getting a Audible membership Refund
Always cancel through the Audible desktop website rather than the mobile app or app stores, as the app often only offers a pause option.
Use a desktop browser or switch to desktop mode on your mobile browser to access the full cancellation option.
If subscribed via Apple or Google Play, cancel through their subscription settings in those app stores instead.
Call Audible customer service at 1-888-283-5051 (US) or 1-888-283-1191 (CA) if no web cancellation option is available or if the website only shows pause.
Be assertive with customer service—clearly state you want to cancel, not pause your subscription, to avoid retention offers.
Expect to navigate multiple screens and offers trying to keep your membership; stay firm and continue through all prompts to the end.
Timing your cancellation before the next billing cycle can help avoid unwanted charges; note you often get a confirmation email once successful.
Escalate by requesting to speak to a supervisor if initial customer service reps are unhelpful or try to confuse you.
Use clear, direct language on the phone, such as "I want to cancel my Audible membership immediately" to avoid misunderstandings.
Some users report success by repeatedly attempting cancellation at different times and channels (website, phone) if the process seems intentionally obstructive.
Why Do People Request Refunds from Audible membership
Recurring charges despite cancellation requests where Audible continues to charge users after cancellation.
Account issues related to inaccessible or old email addresses complicating cancellation.
Difficulty or refusal to cancel fraudulent or unintended subscriptions.
Loss of unused credits upon membership cancellation causing dissatisfaction.
Poor customer service experiences including disconnected chats and long hold times.
Confusion around billing through Amazon or Apple accounts making cancellations harder.
Disputes about refunds and charges on multiple or removed cards.
Charges for memberships initiated via free trials without proper cancellation during the trial.
Complicated, opaque, or deceptive cancellation processes especially regarding handling of remaining credits and charges.
Policy explanations from staff that do not resolve dissatisfaction.
Audible membership Refund Script
Script
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Dear Audible membership, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Audible membership Refund Policy
Audible.ca membership offers a 30-day free trial with no commitments, allowing users to cancel anytime before the trial ends without being charged. After the trial, the membership automatically continues and can be canceled at any time; however, there are no refunds for fees already paid. Any audiobooks purchased with membership credits remain yours to keep even after cancellation.
The Easiest Way to Get a Audible membership Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Audible membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Audible membership allows you to cancel your subscription at any time via your account settings or customer service. However, be aware that there are no refunds for fees already paid, and your membership benefits end immediately upon cancellation. Additionally, any unused credits expire instantly when you cancel, so use them beforehand or lose them. There are no lock-ins or early cancellation fees, but automatic renewal will continue unless you cancel before the next charge.
Recurring charges despite cancellation requests where Audible continues to charge users after cancellation.
Account issues related to inaccessible or old email addresses complicating cancellation.
Difficulty or refusal to cancel fraudulent or unintended subscriptions.
Loss of unused credits upon membership cancellation causing dissatisfaction.
Poor customer service experiences including disconnected chats and long hold times.
Confusion around billing through Amazon or Apple accounts making cancellations harder.
Disputes about refunds and charges on multiple or removed cards.
Charges for memberships initiated via free trials without proper cancellation during the trial.
Complicated, opaque, or deceptive cancellation processes especially regarding handling of remaining credits and charges.
Policy explanations from staff that do not resolve dissatisfaction.
Login credentials for your Audible or Amazon account (to log into your account and access membership details)
Access to your “Account Details” or “Membership details” section on the Audible website, or the “Memberships and Subscriptions” section on the Amazon website
Account information (to verify your account when contacting customer service via phone, email, or live chat)
Information about unused Audible credits (to decide whether to use them before canceling, as you may lose them)
Access to an Alexa-enabled device (optional, if attempting cancellation through Alexa)
Before cancelling your Audible membership, know that you will lose access to any unused credits, as these do not carry over or remain after cancellation. However, any audiobooks you have purchased with your credits or money are yours to keep forever and will remain in your Audible library. You will also lose access to member benefits such as exclusive discounts and included titles from the Plus Catalog once your membership ends. Additionally, any titles that were part of the membership's monthly selections or Plus Catalog will no longer be accessible.
Audible.ca membership offers a 30-day free trial with no commitments, allowing users to cancel anytime before the trial ends without being charged. After the trial, the membership automatically continues and can be canceled at any time; however, there are no refunds for fees already paid. Any audiobooks purchased with membership credits remain yours to keep even after cancellation.
To cancel your Audible membership on audible.ca, you do need to sign in to your account, which requires your password. The cancellation process is done through your account settings, so having your password is necessary for authentication. If you have forgotten your password, you can reset it at this link: https://help.audible.ca/s/article/reset-your-password?language=en_CA. This ensures you can access your account securely to manage or cancel your subscription.
We've actually written a step by step guide on how to get a refund from Audible membership. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Audible membership subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Audible membership account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Audible membership online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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