Auto Repair Network offers vehicle protection plans that extend coverage beyond your car's factory warranty, helping you avoid surprise repair costs. They have different plans that cover various parts of your vehicle, starting as low as $1 per day. These plans often include extras like roadside assistance and complimentary car rentals if your car breaks down. If you're seeing charges from them, it's likely because you signed up for one of these protection plans to keep your car repairs more affordable and predictable.
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The process to cancel a subscription with Auto Repair Network requires sending a cancellation notice preferably via certified mail to ensure confirmation, with no simple or immediate online cancellation option. Users often experience uncertainty about whether their cancellation was accepted due to lack of written confirmation, making the process moderately difficult.
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How to Cancel Auto Repair Network: Step by Step
If you purchased through a Credit or Debit Card:
- Log in to your online banking account.
- Navigate to the payments or subscriptions section.
- Find the Auto Repair Network charge in your transaction history.
- Select the option to manage or cancel the subscription linked to the charge.
- Follow the onscreen instructions to confirm the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to "Settings" (the gear icon).
- Select "Payments" in the menu.
- Click on "Manage automatic payments".
- Find Auto Repair Network in the list and click on it.
- Click on "Cancel" to stop the subscription.
If you purchased through a Gift Card:
- Locate the original receipt or gift card information.
- Contact customer support for Auto Repair Network via their website.
- Request cancellation and provide any required information from the receipt.
- Follow any further instructions given by customer support.
Tips & Tricks for Canceling Auto Repair Network
- Call directly and be persistent: Users report the need to make multiple calls and stand firm on cancellation requests.
- Cancel within 30 days for full refund: Cancel early before any claims to ensure money back per user experiences.
- Ask for pro-rated refund: If cancelling after 30 days, insist on a pro-rated refund for unused time.
- Use clear, firm language: State explicitly you want to cancel and stop all payments—avoid ambiguous language.
- Document every interaction: Keep records of call dates, times, and the names of representatives spoken to.
- Escalate if ignored: Demand supervisor involvement or send written cancellation notices if frontline reps stall.
- Be wary of threatening or misleading mail: Ignore scare tactics used in letters and focus on contractual rights.
- Request removal from all contact lists: To stop harassment, ask to be removed from mailing, phone, and email lists.
- Stop payments proactively: Some users stop their credit card payments or direct debits to avoid charges after cancellation request.
- Time calls strategically: Calling early in the week and early in the day might help speak to less busy reps.
- Use multiple cancellation paths: If phone fails, try email or mailed letter to confirm cancellation.
Auto Repair Network Customer Service Info
If you need assistance, here's how you can get in touch with Auto Repair Network's support team.
Cancel Auto Repair Network Script
Script
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Dear Auto Repair Network Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Auto Repair Network. Unfortunately, due to unforeseen circumstances, I can no longer continue with the membership. I appreciate the services provided, but I feel this is the best decision for me at this time.
Please confirm that my subscription has been canceled effective immediately. Thank you for your prompt attention to this matter.
Best regards,
Frequently Asked Questions
Auto Repair Network (autorepairnetworkus.com) does not explicitly state a specific membership, subscription, or billing cancellation policy publicly on their website or in their Terms & Conditions. The only related information is that dissatisfied users are advised to discontinue using the site as their sole remedy. For exact policy details, it may be necessary to contact their customer support directly.
To cancel your subscription with Auto Repair Network (autorepairnetworkus.com), you generally need to be authenticated as there is no direct indication of phone or chat support that allows cancellation without a password. If you do need to reset your password to proceed, you can typically do so by visiting their password reset page, but there was no specific reset URL found from the site itself. For help, you might consider calling their customer support at 877-225-0152 to inquire about cancellation without a password. Therefore, a password is likely needed to cancel the subscription online, but phone support may provide assistance.
- Misleading Sales Tactics: Customers report being scammed or misled into purchasing unwanted extended warranties, often through official-looking mail not actually from car dealers.
- Cancellation Difficulties: Consumers say they were not given proper options to cancel or were misled about the origin of the coverage, complicating cancellation.
- Refund Delays or Refusals: Auto Repair Network sometimes delays or refuses to process cancellations and refunds, causing frustration.
- Denied Repair Claims: Customers complain about claims being denied due to exclusions like lifted trucks, contrary to initial representations.
- Poor Customer Service: Difficulty reaching customer service, lack of responsiveness, and inability to speak to management are common issues.
- Aggressive Targeting: Seniors and new vehicle owners report feeling targeted by aggressive or deceptive sales tactics.
- Persistent Unwanted Contact: Despite requests to stop, customers report repeated mail, phone, or email solicitations.
- Billing Disputes: Complaints include unauthorized charges and blocked payments leading to debt collections by the company.
- Stress and Financial Hardship: Customers express stress related to unwanted coverage, cancellation difficulties, and financial losses.
Auto Repair Network offers a 30-day money back guarantee during which you can cancel your subscription and get a full refund if no claims have been filed. After that 30-day period, cancellation is pro-rated based on the contract terms, which can involve lock-ins or partial refunds. Be aware that cancellation might require written confirmation (such as a certified letter), and they may not provide immediate or easy cancellation confirmation, leading to potential delays or complications in ending the subscription.
Before cancelling your subscription, membership, or bill with Auto Repair Network, it's important to know they offer a 30-day money-back guarantee where you can receive a full refund if you cancel within that period, provided no claims have been filed. Refunds are processed on a pro-rated basis according to the terms of your contract or policy. When you cancel, you lose access to the repair coverage and any related services or benefits provided under your plan. Also, cancellation requests are generally handled through customer support, and refunds may take several business days to process and may be issued via mailed check.
- Full name of the account holder
- Policy or account number
- Contact information (address, phone number, email on file)
- Written request for cancellation (sent by mail, ideally certified or trackable; phone call may also be required to confirm)
- Effective date or intended cancellation date
- Reason for cancellation (if required in the cancellation letter)
- Proof of sending cancellation notice (recommended, e.g. certified mail receipt)
- Request for written confirmation of cancellation
We've actually written a step by step guide on how to get a refund from Auto Repair Network. Check it out!
The Easiest Way to Cancel Auto Repair Network
If you’re frustrated trying to cancel your subscription, membership, or bill from Auto Repair Network—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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