AppRiver offers subscription-based email and web security services that help protect your business from spam, viruses, and online threats. Their services include spam & virus filtering, web protection, email encryption, secure hosted exchange, and archiving. AppRiver also offers 24/7 customer support and free 30-day trials for their services. If you see a bill from AppRiver, it might be for these security or email services that you use to keep your business safe and running smoothly.
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Cancelling a subscription with Automatic Payment Enrollment (appriver.com) generally requires contacting customer support or navigating through account settings, which is moderate in complexity and time-consuming compared to instant online cancellations. This process can involve waiting for confirmation and possible follow-up communications, leading to a moderate difficulty rating.
Estimated Time
On average, it takes
10 minutes
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00
minutes to cancel a Automatic Payment Enrollment subscription.
How to Cancel Automatic Payment Enrollment: Step by Step
If you purchased through AppRiver directly:
- Log in to your AppRiver account.
- Navigate to the Billing section in your dashboard.
- Select Manage Subscriptions.
- Find the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Confirm the cancellation when prompted.
If you purchased through a third-party billing service:
- Log in to the third-party account where you made the purchase (such as PayPal).
- Go to the Payments or Subscriptions section.
- Locate the AppRiver subscription.
- Choose the option to Cancel or Stop payment.
- Follow the prompts to confirm your cancellation.
Tips & Tricks for Canceling Automatic Payment Enrollment
- Immediately cancel subscription upon signing up to disable auto-renewals and avoid charges post-free trial.
- Use calendar reminders near renewal dates to ensure cancellation is still effective.
- Employ VPNs to connect from certain locations such as California, where laws require cancellation to be easy and accessible.
- Utilize virtual or prepaid cards with limited funds to prevent recurring charges if automatic cancellation fails.
- Contact customer service repeatedly, get representative names and times of calls; be persistent and document all interactions.
- Send official cancellation emails stating your desire to cancel, reference failed cancellation attempts, and request confirmation.
- Escalate to chargebacks through your credit card after demonstrating legitimate cancellation attempts and keep communication records.
- Consider blocking or replacing your payment method to prevent further charges, but notify the issuer about your cancellation efforts to avoid credit issues.
- Cancel subscriptions manually via app or website immediately after sign-up to prevent accidental renewals on free trials or discounted periods.
- Some services may restore auto-renewal even after cancellation, so regularly verify subscription status and repeat cancellation if needed.
- Leverage legal consumer protection knowledge like required cancellation accessibility in some states to argue your case if denied.
- Keep all communication and cancellation attempts well documented for reference and potential disputes.
- Avoid delaying cancellation as some services end access immediately upon cancellation even if pre-paid.
- Use firm, clear, and polite language in communications emphasizing your right to cancel and refusal for unwanted charges.
Automatic Payment Enrollment Customer Service Info
If you need assistance, here's how you can get in touch with Automatic Payment Enrollment's support team.
Cancel Automatic Payment Enrollment Script
Script
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Dear Application Support Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with AppRiver. Due to changing business needs, I no longer require the services associated with this account.
I would appreciate your assistance in processing this cancellation promptly and ensuring that no further charges are applied to my account.
Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Appriver.com's Automatic Payment Enrollment cancellation policy is not explicitly detailed or publicly available through typical web search results. Generally, for automatic payment enrollments, users are advised to cancel at least a few days before the scheduled payment to avoid being charged, but specific policies for Appriver.com would need to be confirmed directly through their customer support or official website.
To cancel a subscription with Automatic Payment Enrollment through AppRiver, you generally need to have access to your account, which means you will likely need your password. There is no clear indication of phone support allowing cancellation without authentication, so having your login credentials is important. If you need to reset your password, you can do so at this URL: https://support.zixcorp.com. This is important because AppRiver's support and account management typically require authentication for subscription changes.
- Unexpected charges or price increases causing dissatisfaction
- Lack of perceived value or benefit from the product/service
- Better alternatives available in the market
- Technical issues or bugs affecting product use
- Complicated cancellation or refund process making it frustrating
- Insufficient usage of the product or service
- Service interruptions or payment failures
- Bad customer support or unresolved complaints
- Change in financial situation leading to cutbacks in expenses
- Lack of updates or new features reducing product appeal
- Unwanted/forgotten subscriptions continuing after initial interest
- Privacy or security concerns regarding automatic payments
Automatic Payment Enrollment through appriver.com typically allows cancellation, but users should be aware that stopping the automatic payment does not necessarily cancel the underlying service contract. Users must explicitly cancel the service contract to avoid ongoing charges, and some banks may charge a fee for stop payment orders. There does not appear to be known contracts, lock-ins, or early-cancellation fees specifically associated with Automatic Payment Enrollment itself, but it's essential to read the terms of the specific service tied to the payment enrollment to check for those conditions.
Before cancelling an Automatic Payment Enrollment subscription with Appriver.com, be aware that you will typically lose access to the subscription services and any related features at the end of the current billing cycle. This means any automated benefits or services tied to the subscription will cease once cancellation is processed. Additionally, canceling automatic payments requires ensuring that you have alternative payment plans to avoid service interruptions or penalties. It's important to confirm if there is a refund policy or trial period continuation after cancellation, as these details can vary by provider.
- Account holder's name
- Registered email address for the account
- Company name (if applicable)
- Domain associated with the subscription
- Number of mailboxes and types (if using email services)
- Type of billing cycle (monthly or annual payment plan)
- Account or subscription ID (if available)
- Reason for cancellation (sometimes requested but not always required)
- Confirmation of identity (may require verification step or security question)
- Preferred date for cancellation
We've actually written a step by step guide on how to get a refund from Automatic Payment Enrollment. Check it out!
The Easiest Way to Cancel Automatic Payment Enrollment
If you’re frustrated trying to cancel your subscription, membership, or bill from Automatic Payment Enrollment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Automatic Payment Enrollment?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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