Badoo is a dating app where you can create a free account and use basic features like messaging, browsing profiles, and playing games to meet new people. They offer a Premium subscription that unlocks extra features like seeing who liked you, browsing anonymously, highlighting messages, and more. Premium subscriptions cost between $0.79 for a day up to $79.99 for a lifetime pass and renew automatically. Additionally, you can buy credits to pay for individual features like sending gifts or stickers.
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The process to cancel the Badoo subscription is straightforward and involves a few clear steps accessible directly from the user's profile and settings. The instructions are simple and do not require contacting support or navigating complex menus, which makes it relatively easy, though not instant or one-click.
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On average, it takes
5 minutes
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minutes to cancel a Badoo - Dating. Chat. Friends subscription.
How to Cancel Badoo - Dating. Chat. Friends: Step by Step
If you purchased through Badoo's Website:
- Log into your Badoo account.
- Open your profile.
- Click the 'Settings' icon in the top right corner.
- Scroll down to the 'Payment Settings' section.
- Click on 'Unsubscribe'.
Tips & Tricks for Canceling Badoo - Dating. Chat. Friends
- Act quickly: Cancel within the first 14 days to leverage the right to refund before paid features lock your cancellation right.
- Remove payment details: Immediately remove all saved payment methods after cancellation to prevent accidental or recurring charges.
- Use official cancellation paths but verify internally: Go through your profile’s Payment Settings and click Unsubscribe, but confirm cancellation via email or screenshots.
- Send a cancellation letter/email: Draft a clear and firm cancellation request referencing your subscription details and send it to their customer service or via the official feedback/contact form.
- Escalate if ignored: If initial cancellation attempts fail, escalate by sending a registered letter to Badoo’s London office or using consumer protection forums/tools.
- Document everything: Keep screenshots, confirmation emails, payment receipts, and cancellation request proof to support disputes.
- Avoid paying for lifetime or accidental premium subscriptions: These are unlikely to be refunded and require quick cancellation.
- Use calm but firm language: Clearly state your intention to cancel and request confirmation; avoid aggressive language but be persistent.
- Time your cancellation: Cancel just before the next billing cycle to avoid being charged for the next period.
- Unsubscribe from emails and notifications separately: Adjust email and notification settings within Badoo or use email unsubscribe links to reduce spam after cancellation.
- If stuck due to account inactivity or errors: Contact support directly and reference community user tips to negotiate cancellation.
Badoo - Dating. Chat. Friends Customer Service Info
If you need assistance, here's how you can get in touch with Badoo - Dating. Chat. Friends's support team.
Cancel Badoo - Dating. Chat. Friends Script
Script
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Dear Badoo Support,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I haven't been using the service as much as I anticipated, and I no longer find it necessary to maintain my membership at this time.
Please confirm the cancellation and ensure that no further charges are applied to my account. Thank you for your assistance.
Best regards.
Frequently Asked Questions
Badoo subscription cancellation policy requires users to cancel their subscription at least 24 hours before the next billing period to avoid being charged. Users can cancel their subscription via the Badoo website by logging into their account, opening their profile, clicking the 'Settings' icon, scrolling to 'Payment Settings,' and selecting 'Unsubscribe.' Cancellation can also be done through app stores for iOS and Android devices as applicable. No refunds are typically provided for the current subscription period after cancellation.
Yes, you need your password to cancel your Badoo subscription. You must log into your Badoo account with your username and password to access the settings where you can delete your account and cancel the subscription. If you need to reset your password, you can do so here: https://badoo.com/password-reset/
- Unwanted recurring charges or subscriptions that users forgot they signed up for or were charged without clear consent.
- Accidental purchases leading to users wanting refunds after being charged inadvertently.
- Inactive or blocked accounts causing confusion about ongoing subscriptions and billing.
- Dissatisfaction with service such as poor user experience, lack of matches, or unmet expectations.
- Difficulty in cancelling subscriptions leading to frustration and refund requests.
- No clarity on refund policies or partial refunds for unused subscription periods.
- Billing for subscriptions after account deletion or cancellation attempts.
- Subscription auto-renewal complaints without explicit reminders or notifications.
Badoo may implement a notice period of up to one month, meaning your subscription could stay active and continue billing until the end of that period even after you cancel. Typically, subscriptions cannot be canceled for an immediate stop, and partial refunds are generally not offered for monthly subscriptions. Annual contracts might allow partial refunds if canceled early, but you should review the specific terms for your plan. There are no early cancellation fees when canceling directly with Badoo, but using third-party cancellation services could incur charges. Keep in mind, cancellation processing might take several days, and confirmation is usually sent after completion.
Before cancelling a subscription on Badoo, know that you will lose access to all premium features once your current paid period ends. You can continue to use premium perks until the end of the subscription period you paid for, but after that, your premium status and benefits will cease. If you delete your Badoo account, your profile, messages, and chat history will be permanently removed and the unused premium features or credits may be lost and are generally non-refundable. To avoid any unexpected charges, ensure you cancel any active premium subscriptions and consider downloading any data or messages you want to keep before deleting your account.
- Badoo account login credentials (email and password)
- Access to the Badoo app or website
- Profile page access
- Navigation to Settings or Account Preferences
- Payment Settings or Subscriptions section
- Knowledge of payment method used (e.g. Credit Card, PayPal, App Store/Google Play)
- Access to relevant app store (Apple App Store for iOS, Google Play Store for Android), if subscription was purchased through mobile
- Ability to select and confirm "Unsubscribe" or "Cancel Subscription"
We've actually written a step by step guide on how to get a refund from Badoo - Dating. Chat. Friends. Check it out!
The Easiest Way to Cancel Badoo - Dating. Chat. Friends
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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