Barry's offers fitness classes that mix strength and cardio workouts, like treadmill running and weight training, designed for all levels. They sell class packages or 30-day memberships, with memberships billing every 30 days. You might get billed by them if you signed up for one of these memberships, which are recurring unless canceled. They also allow freezing memberships for injury or pregnancy and have special pricing options for students and some groups.
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Cancellation can be done through multiple methods: in-studio visit, phone call, or email, with clear instructions and contact details provided which simplifies the process. However, requirements like providing photo ID, formal email requests, and a 30-day notice period for monthly members introduce moderate complexity.
Estimated Time
On average, it takes
10 minutes
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minutes to cancel a Barry’s subscription.
How to Cancel Barry’s: Step by Step
If you purchased through Barry's website:
- Visit the Barry's contact page at www.barrys.com/contact-us.
- Choose your preferred contact method: Email or phone.
- Provide your account details to the representative, such as your full name and email associated with the membership.
- Request cancellation of your subscription clearly and confirm any final charges if applicable.
If you purchased through the Barry's X app:
- Open the Barry's X app on your device.
- Navigate to the "Account" section.
- Look for membership settings or billing information.
- Follow the prompts to cancel your membership.
- If additional assistance is needed, visit www.barrys.com/contact-us.
Tips & Tricks for Canceling Barry’s
- Call during business hours to speak directly with front desk staff or management for faster cancellation.
- Be polite and kind when speaking to staff or emailing to maintain a good relationship, which can lead to smoother cancellations and waived fees.
- Email your studio to request cancellation and ask for confirmation to ensure it is processed.
- Use language like "unfortunately, I need to cancel" without over-explaining—simple and direct approaches tend to work well.
- Leverage timing by canceling at least 5 days before your renewal to avoid being charged for the next billing cycle.
- Ask for a cancellation link if not provided immediately to handle cancellation online where possible.
- Note that freezing or pausing memberships can require a doctor's note or proof of moving; if you want to avoid hassle, simply request full cancellation.
- Escalate politely to a General Manager or Assistant GM if frontline staff give pushback or are uncooperative.
- Some users mention getting additional class credits or waived fees by calling and requesting accommodations or late cancel forgiveness.
- Keep a record of all communication including emails and cancellation confirmations to dispute any future charges if needed.
- Do not mention complaints or dissatisfaction up front; some users find cancellations easier when framed as a practical necessity (moving, travel, injury) rather than criticism.
- If challenged about needing a doctor’s note or proof of move, remain calm and reiterate your request to cancel the membership regardless.
- Be aware that some studios may subtly shame or push back clients, but persistence and polite escalation typically work.
Barry’s Customer Service Info
If you need assistance, here's how you can get in touch with Barry’s's support team.
Cancel Barry’s Script
Script
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Dear Barry's Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am no longer able to continue with my membership. I appreciate the services you provide, and this decision is purely based on my current situation. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you for your understanding.
Frequently Asked Questions
Barry's membership packages are non-refundable and must be canceled at least 12 hours in advance to avoid losing a class or incurring a penalty fee, which varies by location. Membership cancellation is allowed only with a doctor's order or verified relocation out of the active membership region, subject to documentation and Barry's discretion. Additionally, there is a 3-day penalty-free cancellation window from the date of purchase for consumers in Nassau County, New York, with specific conditions for refunds and contract termination outlined.
To cancel your subscription with Barry's, you generally need to contact your local studio directly as online cancellation options are not explicitly available. It is likely that you will need to authenticate yourself, which typically means you will need your password for your Barry's account. If you have forgotten your password, you can reset it at https://instructors.barrys.com/forgot-password. This link provides a way to receive a password reset email so you can regain access to your account and manage your subscription.
- Relocation (no Barry's studios nearby)
- Financial adjustments (cutting discretionary spending)
- Switching workouts (to Peloton, F45, or other HIIT alternatives)
- Schedule conflicts (can't attend regular classes)
- Medical reasons (injuries or health restrictions)
Barry's has several restrictive policies that can make cancelling your membership difficult. You typically need to cancel class reservations 12 hours in advance to avoid being charged, and membership packages can only be canceled with valid reasons like a doctor's order or verified relocation, both requiring documentation and final approval from Barry's. Additionally, memberships are non-refundable beyond statutory rights, and there may be penalty fees for late cancellations or absences depending on your studio location.
Before canceling your Barry's subscription or membership, it's important to know that recurring memberships can be canceled at any time by contacting Barry's customer support or through the Apple subscription management if you subscribed via Apple. However, Barry's X memberships are non-refundable and cannot be paused or frozen. Upon cancellation, you may lose access to digital content and fitness app features tied to your membership, though specific details about the continued access after cancellation are not clearly provided. Additionally, if you are in the EU, you have the right to cancel your order within 14 days without reason.
- Full name associated with the membership or subscription
- Email address linked to your Barry’s account
- Membership or account number (if applicable or available)
- Reason for cancellation (may be required in certain cases, e.g., EU within 14 days, or for special considerations like moving or medical grounds)
- Documentation for special cases (doctor’s note for medical termination, or proof of relocation for moving, if canceling outside regular terms)
- Notice period awareness (some plans require 14 days’ notice before cancellation deadline)
- Contact request sent to Barry’s via their contact page, direct email to help@barrys.com, or your local studio
- Confirmation of cancellation email received from Barry’s after your cancellation has been processed
We've actually written a step by step guide on how to get a refund from Barry’s. Check it out!
The Easiest Way to Cancel Barry’s
If you’re frustrated trying to cancel your subscription, membership, or bill from Barry’s—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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