BetterCV is a service that helps you create or improve your resume through an easy-to-use subscription model. You pay a fee to access their resume services, and the subscription automatically renews until you decide to cancel. They offer monthly or yearly subscription plans, and sometimes there are paid trials or discounted introductory offers that change into full subscriptions if not canceled in time. If you see charges from BetterCV, it's likely from these ongoing subscriptions, and you can cancel by contacting their customer support.
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The cancellation requires contacting customer support via email, which may cause a delay compared to instant digital cancellation, but the instructions are straightforward and no complicated steps are involved.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a bettercv subscription.
How to Cancel bettercv: Step by Step
If you purchased through BetterCV directly:
- Log in to your BetterCV account.
- Navigate to the Account Settings.
- Click on the Subscription tab.
- Select the option to cancel your subscription.
- Follow any prompts to confirm your cancellation.
- If needed, contact customer support at help@bettercv.com for assistance.
If you purchased through an App Store (iOS or Android):
- Open the App Store on your device.
- Tap your profile icon in the upper right corner.
- Select Subscriptions.
- Find BetterCV in the list.
- Tap Cancel Subscription.
- Confirm your cancellation.
Tips & Tricks for Canceling bettercv
- Attempt to cancel via email and phone, but be prepared for repeated charges even after cancellation promises.
- Document all communications with customer support for escalation or disputes.
- Use firm, clear language stating you want to cancel immediately and want confirmation of cancellation and deletion of your card info.
- If cancellation is ignored or ineffective, contact your bank to dispute and block further charges.
- Cancel or replace the credit card used for the subscription to prevent further unauthorized charges.
- Do not rely on the subscription website UI to remove payment information or cancel successfully, as users report this as deceptive or ineffective.
- Time your cancellation attempts before the next billing cycle to avoid being charged again.
- Consider reporting the issue to consumer protection forums or sites to gain additional pressure on the company.
bettercv Customer Service Info
If you need assistance, here's how you can get in touch with bettercv's support team.
Cancel bettercv Script
Script
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Hello BetterCV Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. While I appreciate the services offered, I have decided to discontinue my subscription due to personal reasons.
I kindly ask that you confirm the cancellation and ensure that no further charges are made to my account. Thank you for your assistance in this matter.
Best regards.
Frequently Asked Questions
BetterCV subscriptions automatically renew until canceled. To avoid charges, you must cancel by emailing customer support at help@bettercv.com before the current subscription period ends; you retain access until the period expires. Subscription fees are generally non-refundable except as required by law, with EU residents having a 7-day withdrawal right unless digital content is immediately delivered.
To cancel your subscription with BetterCV, you need to contact their customer support team via email at help@bettercv.com. The website does not specify that a password is explicitly required to cancel, but since cancellation seems to involve account access or communication with support, having your password would likely be necessary or at least helpful. If you don't remember your password, you can reset it easily by using their password reset page here: https://bettercv.com/forgot-password. This will allow you to regain access to your account and manage your subscription directly.
- Unexpected charges after cancellation or trial period ending.
- Lack of transparency in billing and subscription terms.
- Hidden fees, especially related to "interview prep" services not consciously agreed to.
- Difficulty cancelling subscription and inconsistent refund practices.
- Overcharging for services not requested or confirmed.
- Poor product quality such as inadequate AI resume generation.
- Misleading promotional pricing leading to higher charges after trial.
- Frustration with customer support and unresolved refund requests.
- Concerns over subscription renewals without clear consent or notification.
- Feeling scammed due to deceptive practices and lack of clear information.
BetterCV automatically renews subscriptions and requires cancellation before the end of the current billing period to avoid being charged for the next period. Users can cancel by contacting customer support, but any fees already paid are non-refundable, even if cancellation occurs mid-period, and there are no refunds offered unless otherwise required by law. Additionally, users should be aware that by starting a paid trial, they must cancel within the 7-day trial to avoid automatic full subscription charges, and usage continues until the period ends even after cancellation.
Before cancelling your BetterCV subscription, know that your subscription will automatically renew at the end of each period until you cancel, so you should cancel before the period ends to avoid being charged for the next cycle. Once you cancel, you will continue to have access to your account and services until the end of the current subscription period, after which access will terminate without further charges. Be aware that BetterCV does not offer refunds for any fees paid, including unused portions of the subscription period, unless required by law. After cancellation, you will lose access to premium features and content available only to subscribers, so consider your needs before cancelling.
- Registered email address linked to your BetterCV account
- Full name associated with your BetterCV account
- Clear request to cancel your subscription, plan, or membership
- Subscription details (e.g., plan name if applicable)
- Date of cancellation request (to ensure timely processing)
- Contact with customer support via email (help@bettercv.com), through your account settings, or by calling the support number (+1 877 355-7750)
- If exercising EU right of withdrawal: provide your name, address, and specify service received
We've actually written a step by step guide on how to get a refund from bettercv. Check it out!
The Easiest Way to Cancel bettercv
If you’re frustrated trying to cancel your subscription, membership, or bill from bettercv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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