BetterMe is an app that helps you with fitness and mental health through personalized workouts, balanced meal plans, and guided meditation. They offer subscription plans for services like Health Coaching, which includes workout programs such as Wall Pilates, Calisthenics, and Intermittent Fasting. The subscriptions typically come as monthly or multi-month plans, with prices around $9.99 to $19.99 per month depending on the duration, and sometimes lifetime access options. If you're seeing charges from BetterMe Activity, it's likely for one of these subscription plans that renew automatically unless canceled.
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Canceling a subscription to BetterMe-Activity involves straightforward steps depending on platform (iPhone, Android, PayPal, or website), mostly requiring navigating to subscription settings and toggling off auto-renewal. The process is relatively simple but requires some familiarity with account settings and timely action to avoid next billing, thus rated a 3 rather than easier.
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How to Cancel betterme-activity: Step by Step
If you purchased through the BetterMe Website:
- Log into your account on the BetterMe website.
- Navigate to your subscription settings in your profile section.
- Follow the instructions to manage or cancel your subscription.
- Ensure you cancel before the end of your current subscription cycle to avoid being charged for the next period.
If you purchased through Apple (iPhone):
- Open your iPhone’s Settings.
- Tap on your Apple ID at the top.
- Select Subscriptions to view active subscriptions.
- Find “BetterMe” and toggle off the auto-renewal option at least 24 hours before your billing period ends.
If you purchased through Google Play (Android):
- Open the Google Play Store.
- Tap on your profile picture and go to Payments & Subscriptions.
- Select Subscriptions and locate BetterMe.
- Turn off auto-renewal following the on-screen instructions at least one day before your billing period ends.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to the Settings menu and choose Payments.
- Click on Manage Automatic Payments and locate BetterMe.
- Turn off auto-renewal at least 24 hours prior to the next billing date.
Subscription Confirmation:
- You will receive a confirmation notification or email once your subscription is successfully canceled.
- You will continue to have access to BetterMe until the end of your current billing cycle.
- If you experience any issues, contact BetterMe’s customer support team for assistance.
Tips & Tricks for Canceling betterme-activity
- Cancel through the platform of purchase: If subscription was via Google Play Store, cancel only through the Google Play Store app, not BetterMe app.
- Cancel before billing date: Send cancellation request at least 24 hours before the next billing cycle to avoid charges.
- Document everything: Keep screenshots and timestamps of cancellation requests and any communications with support.
- Use firm, clear language: State explicitly you want to cancel and request confirmation of cancellation.
- Expect denial and delays: Customer support often denies prior cancellations, delays refunds, or offers in-app credits instead of refunds.
- Escalate to financial institution: If unauthorized charges continue after cancellations, dispute the charges through your bank or credit card provider.
- Repeated follow-up: Send multiple follow-up emails and keep records of all correspondence.
- Be wary of trials: Users report being charged after trial periods even if they tried to cancel.
- Use indirect cancellation paths: If direct cancellation is unavailable, turn off auto-renewal or revoke payment permissions via app stores or PayPal.
- Contact support via multiple channels: Email, app help sections, or even Reddit communities may yield different responses.
betterme-activity Customer Service Info
If you need assistance, here's how you can get in touch with betterme-activity's support team.
Cancel betterme-activity Script
Script
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Hello BetterMe Support,
I hope this message finds you well. I would like to request the cancellation of my subscription due to personal reasons that no longer allow me to use the service effectively.
I appreciate your assistance with this matter and look forward to your confirmation of the cancellation.
Thank you!
Frequently Asked Questions
BetterMe subscriptions can be canceled anytime before the next billing cycle by turning off auto-renewal through your account settings on the website, iPhone, Android (Google Play), or PayPal. To avoid being charged for the next period, cancellation must be done at least 24 hours before the subscription renews. After cancellation, you retain access to the app until the end of the current billing period, but no refunds are provided for partially used periods.
To cancel your subscription on betterme-activity.com, you need to log in to your account with your email and password. Once logged in, you can manage and cancel your subscription under the Subscriptions section of your profile. If you purchased your subscription via a mobile app, you will need to cancel it through the respective app store (Google Play, App Store, etc.). If you do not remember your password, you can reset it by opening the BetterMe app, selecting "Continue with Email," tapping "Forgot Password," and following the instructions to receive a recovery email. Here's the password reset page for reference: https://bettermesupport.zendesk.com/hc/en-us/articles/360019547798-How-to-reset-password
- Difficulty in canceling subscriptions directly through the app, requiring cancellation via Google Play Store.
- Unauthorized payments and charges occurring even after cancellation requests have been made.
- Customer support issues, including denial of prior cancellations, refusal to issue refunds, and focus on upselling.
- Subscription changes or upgrades without explicit user consent, such as automatic sign-up for extra coaching.
- Frustration with refund requests being ignored or mishandled.
- Users cancel because they dislike the app or its features.
- Lack of time to practice or use the service, leading to cancellation.
- Confusion or concerns over recurring billing after account deletion or cancellation attempts.
- Perception of unethical business practices and "scammy tactics" by BetterMe.
- Cancellation described as non-straightforward or as a "trap," causing frustration.
BetterMe allows you to cancel your subscription at any time, but you must do so at least 24 hours before your next billing period to avoid being charged for the next cycle. Deleting the app alone does not cancel the subscription; cancellation must be done through the subscription settings on their website or app. There are no early cancellation fees or lock-in contracts, but be aware of this 24-hour deadline to prevent unexpected charges.
Before cancelling your BetterMe subscription, know that you need to turn off auto-renewal at least 24 hours before the end of your current subscription period or free trial to avoid being charged for the next cycle. Cancelling will result in losing access to all premium content and features provided by BetterMe. Simply deleting the app will not cancel your subscription; it must be done through the account settings in the store where you purchased it or through your BetterMe profile or app. If you need assistance, BetterMe support is available to help with cancellations prior to your billing cycle ending.
- Account login credentials (email and password)
- Access to the BetterMe website, Apple ID, Google Play, or PayPal account used for the subscription
- Knowledge of your subscription status and renewal/billing period
- Navigation to subscription or payments settings within the relevant platform
- Selection of the BetterMe-Activity subscription from your list of subscriptions
- Action to turn off auto-renewal or cancel subscription
- Awareness of cancellation deadlines (typically 24–48 hours before next billing date)
- Receipt or record of cancellation confirmation (email or notification)
- Customer support contact details in case of technical issues
We've actually written a step by step guide on how to get a refund from betterme-activity. Check it out!
The Easiest Way to Cancel betterme-activity
If you’re frustrated trying to cancel your subscription, membership, or bill from betterme-activity—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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