BetterMe Workouts offers workout plans and health coaching services that are mostly subscription-based. When you sign up and choose a subscription plan, you provide payment details and are billed automatically on a recurring basis until you cancel. The company sends a confirmation email detailing your plan and payment after you subscribe. To avoid being charged for the next period, you need to cancel at least 24 hours before the current subscription ends.
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The cancellation process is relatively straightforward involving toggling off the auto-renewal option in the app or through PayPal, but requires careful attention to timing (at least 24 hours before renewal) to avoid charges. Minimal steps are needed, but users must remember the advance notice to effectively cancel.
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How to Cancel Betterme-workouts.com: Step by Step
If you purchased through the BetterMe website:
- Log into your account on the BetterMe website.
- Go to your subscription settings.
- Follow the instructions to manage or cancel your subscription.
- Make sure to cancel before the end of your current subscription cycle to avoid being charged for the next period.
If you purchased through iOS (Apple):
- Open Settings on your iPhone.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and tap on BetterMe.
- Toggle off auto-renewal at least 24 hours before your billing period ends.
If you purchased through Android (Google Play):
- Open the Google Play Store.
- Tap on your profile picture.
- Select Payments & Subscriptions.
- Find and select BetterMe.
- Turn off auto-renewal at least one day before the billing period ends.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to Settings.
- Choose Payments.
- Click on Manage Automatic Payments.
- Locate BetterMe and turn off auto-renewal at least 24 hours before the next billing date.
Tips & Tricks for Canceling Betterme-workouts.com
- Cancel subscription through Google Play or App Store if purchased there, as BetterMe app no longer provides a direct cancellation option.
- Send an explicit cancellation request to BetterMe support at help.reddit@betterme.world, including your subscription details for confirmation.
- Cancel well before the renewal date to avoid last-minute charges and ensure the cancellation is processed on time.
- Document all communication (emails, cancellation confirmations, request ID numbers) for potential disputes.
- Monitor your bank or credit card statements closely for any unauthorized charges after cancellation.
- If charges occur after cancellation, consider disputing the charge through your credit card company as some users only got refunds this way.
- Check your email spam and junk folders for the purchase confirmation and cancellation emails.
- Be cautious of additional charges possibly pushed after signup, such as premium coaching fees.
- If cancellation requests are ignored or denied, escalate by contacting your bank to block future charges or cancel the card associated with the subscription.
- Use calm but firm language in your cancellation requests and keep a clear record of your requests and responses.
- Know that users report persistent and repeated charges even after cancellation, so persistence and escalation are key.
Betterme-workouts.com Customer Service Info
If you need assistance, here's how you can get in touch with Betterme-workouts.com's support team.
Cancel Betterme-workouts.com Script
Script
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Hello, BetterMe Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. I have found that my current fitness routine no longer aligns with my personal goals, and therefore, I believe it's best for me to discontinue my membership.
Please confirm my cancellation and let me know if you require any additional information from my side. Thank you for your assistance.
Best regards,
Frequently Asked Questions
BetterMe subscription can be canceled anytime via the website, iPhone, Android, or PayPal by turning off auto-renewal at least 24 hours before the next billing period to avoid charges. After canceling, users retain access to the app until the end of the current billing cycle, but no refunds are given for partially used subscription periods. Deleting the app does not cancel the subscription, and users will receive a confirmation upon successful cancellation.
To cancel your subscription on BetterMe-workouts.com, you need to access your account profile either via the app or the website and manage your subscription there, which means you will need your password to log in. If you don't remember your password, you can reset it using this link: https://coach-platform.betterme.world/reset-password?email=. Make sure to cancel your subscription at least 24 hours before the next billing cycle to avoid being charged. Simply deleting the app does not cancel the subscription, so logging in is necessary for cancellation.
- Charged even after cancellation requests, causing frustration over unauthorized payments.
- App removes or hides the cancellation option, making it difficult to stop subscriptions directly within the app.
- Customer support denial of cancellation requests before billing, often ignoring refund requests.
- Confusing cancellation process with unclear or delayed processing of cancellation.
- Users unsure of subscription platform (Google Play, iTunes, etc.) leading to confusion in managing or cancelling payments.
- No notification before charging and unexpected auto-renewals causing surprise fees.
- Users discontinue because they've achieved their fitness goals or want to explore other services.
- Need to save money or find the service not worth the cost.
- Refund requests ignored or denied, leading to dissatisfaction with the company's service policies.
- Negative perceptions of unethical or scammy business practices due to hidden fees and repeated charges.
BetterMe workouts subscription requires you to cancel at least 24 hours before the next billing cycle to avoid being charged for the next period, and deleting the app does not cancel your subscription. There are no hidden fees or early cancellation penalties, but there are no refunds for partially-used subscription periods, so you will retain access until the current billing cycle ends after cancellation. Make sure to turn off auto-renewal through your account settings or app store subscription settings to successfully cancel.
Before cancelling your subscription to BetterMe Workouts, it's important to know that you will retain full access to all features and content until the end of your current billing cycle, so you can continue using the app until then. After the billing period expires, you will lose access to all workout plans, personalized programs, and other subscription benefits. Also, make sure to cancel at least 24 hours before your next billing date to avoid automatic charges for the next period. Keep in mind that cancellations only stop future renewals and do not usually come with refunds unless requested during the active subscription period.
- Platform of purchase (App Store, Google Play, Huawei AppGallery, or BetterMe website)
- Access to the relevant account used for subscription (Apple ID, Google Play account, Huawei account, or BetterMe website profile)
- Ability to log in to the account settings or profile where the subscription was created
- Cancellation process completed at least 24 hours before the end of the billing period
We've actually written a step by step guide on how to get a refund from Betterme-workouts.com. Check it out!
The Easiest Way to Cancel Betterme-workouts.com
If you’re frustrated trying to cancel your subscription, membership, or bill from Betterme-workouts.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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