BlueMountain.com offers subscriptions for unlimited access to personalized digital greetings like ecards and printable cards for different occasions. You can subscribe monthly for $6.99, yearly for $29.99, or for two years at $39.99. They also have a bundle option for $44.99/year that includes both Blue Mountain and Jacquie Lawson ecard subscriptions. The membership auto-renews unless you cancel, and you’ll be billed through credit/debit card, PayPal, or electronic check.
The cancellation process is moderately easy because users can cancel online by clicking a direct cancellation link in their account, and support is available via email if needed. However, phone support hours are limited to weekdays during business hours EST, which might delay cancellation attempts for some users, and refund policies impose time limits and restrictions making it slightly less straightforward.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a BlueMountain.com subscription.
How to Cancel BlueMountain.com: Step by Step
If you purchased through BlueMountain.com:
Log in to your BlueMountain.com account.
Navigate to the Account Settings or My Account section.
Look for the Manage Subscription option.
Select Cancel Subscription.
Follow the confirmation prompts to complete the cancellation process.
If you encounter issues, contact support via email at help@support.BlueMountain.com.
How to Contact BlueMountain.com
If you need assistance, here's how you can get in touch with BlueMountain.com's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a BlueMountain.com Refund
Call customer service multiple times: Persistence is key as some users report having to call repeatedly to get through and successfully cancel.
Use firm and clear language: State that you want to cancel immediately and request confirmation of cancellation in writing or email.
Escalate if needed: Ask to speak to a supervisor if the front-line agent refuses or delays the cancellation.
Time your cancellation: Cancel at least 24 hours before renewal to avoid being charged for the next period.
Send a registered letter: Some users have succeeded by sending a certified or registered cancellation letter to their customer service address, demanding immediate cancellation and data deletion.
Dispute charges if renewed unfairly: If charged after cancellation attempts, dispute the charge with your bank or credit card company, citing lack of cancellation confirmation.
Document everything: Keep records of calls, emails, and any cancellation confirmation for proof.
Cancel through app or website: Use their online account settings to attempt cancellation first, but be ready to call if online methods fail.
Use third-party cancellation services: Services that send legal cancellation letters on your behalf have been reported to help in some cases.
Be aware of automatic renewals: Users warn the subscription often defaults to auto-renewal without clear upfront disclosure.
Why Do People Request Refunds from BlueMountain.com
Difficulty or impossibility to cancel memberships even after multiple attempts via website, email, or phone.
Initial signing up with a misleading "free trial" that does not exist or automatically converts to paid subscription without clear notice.
Deceptive or unclear cancellation process and terms that mislead customers.
Need to block or change credit cards to stop unwanted charges.
No refunds offered after cancellation.
Unhelpful and non-responsive customer service, often outsourced overseas.
Unauthorized or continued charges and automatic renewals without explicit consent.
Failure in delivery of purchased e-cards and poor service quality.
BlueMountain.com Refund Script
Script
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Dear BlueMountain.com, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BlueMountain.com Refund Policy
BlueMountain.com offers a 12-month subscription membership with automatic renewal unless cancelled. To cancel, members must do so at least five days before the renewal date via their Manage Membership page, email, or phone. There is a 14-day cooling-off period for cancellation with a refund (less charges for used Ecards) for residents outside the US and Canada; refunds are made within 14 days of cancellation. Contact for cancellation includes email (help@support.BlueMountain.com) or phone (1-888-254-1450).
The Easiest Way to Get a BlueMountain.com Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BlueMountain.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
BlueMountain.com uses an auto-renewal subscription model where cancelling only stops future charges after the current billing period ends, meaning you still pay for and retain access until the term finishes. They do not provide refunds for any unused time after cancellation, which can feel restrictive if you want to stop paying immediately. Additionally, if you have multiple subscriptions or products, cancelling one may not cancel others, which can be a tricky situation to watch out for.
Difficulty or impossibility to cancel memberships even after multiple attempts via website, email, or phone.
Initial signing up with a misleading "free trial" that does not exist or automatically converts to paid subscription without clear notice.
Deceptive or unclear cancellation process and terms that mislead customers.
Need to block or change credit cards to stop unwanted charges.
No refunds offered after cancellation.
Unhelpful and non-responsive customer service, often outsourced overseas.
Unauthorized or continued charges and automatic renewals without explicit consent.
Failure in delivery of purchased e-cards and poor service quality.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Before cancelling your BlueMountain.com subscription, keep in mind that if you cancel during a trial period, you won't be billed, but no refunds are issued after the trial. Once your membership payment has been processed, you can request a refund only within 30 days. Monthly memberships can be canceled to prevent future billing but won't receive refunds for any previous months paid. Upon cancellation, you will lose access to all membership content and features immediately. Also, subscriptions automatically renew unless you cancel your renewal during the subscription period or within 30 days of your renewal payment. Make sure to follow the proper cancellation instructions through BlueMountain's customer support to avoid unwanted charges.
BlueMountain.com offers a 12-month subscription membership with automatic renewal unless cancelled. To cancel, members must do so at least five days before the renewal date via their Manage Membership page, email, or phone. There is a 14-day cooling-off period for cancellation with a refund (less charges for used Ecards) for residents outside the US and Canada; refunds are made within 14 days of cancellation. Contact for cancellation includes email (help@support.BlueMountain.com) or phone (1-888-254-1450).
Yes, you do need your password to cancel your subscription on BlueMountain.com, as you have to sign in with your email address and password to access the cancellation options. If you have forgotten your password, you can reset it at this link: https://bluemountain.com/members/forgot. Alternatively, you can call their customer service at 1-888-254-1450 for assistance with cancellation. However, signing in to cancel is the primary method.
We've actually written a step by step guide on how to get a refund from BlueMountain.com. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BlueMountain.com subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BlueMountain.com account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BlueMountain.com online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
BlueMountain.com May Show Up On Your Statement As:
BLS*BlueMountain BlueMountain.com Payment Processed by BlueSnap BlueSnap
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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We'll cancel them for you and even try to get you a refund
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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