Britton Insurance LLC offers general insurance services covering personal needs like car, home, and van insurance, as well as commercial insurance. They provide options for customers to pay their insurance either in one yearly payment or in smaller monthly installments, making it easier to manage payments. If you see charges from them, it's likely related to your insurance coverage subscription or billing cycle. Essentially, they help protect your property and vehicles by making insurance affordable and flexible to pay.
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The cancellation process requires just a phone call to customer support, which is straightforward and quick, contributing to a low difficulty score. However, the need to call instead of canceling online adds a minor inconvenience, placing the difficulty slightly above the easiest level.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Britton Insurance LLC subscription.
How to Cancel Britton Insurance LLC: Step by Step
If you purchased through Lili's website:
- Call Lili customer support: Dial the Lili customer support number which is available on their website.
- Speak with a representative: Inform the representative that you would like to cancel your subscription.
- Follow their instructions: They will guide you through the necessary steps to complete the cancellation process.
Tips & Tricks for Canceling Britton Insurance LLC
- Call repeatedly and ask to speak with a supervisor if initial representatives are unhelpful.
- Document every interaction with date, time, and the name of the representative spoken to.
- Use firm and clear language such as "I am requesting immediate cancellation" and ask for a confirmation number or email.
- If cancellation is refused or ignored, escalate to corporate or regulatory complaints.
- Cancel early in the billing cycle to minimize potential unwanted charges.
- Send a written cancellation request via certified mail as a backup to phone requests.
- Check bank or credit statements to catch any unauthorized charges quickly and dispute with the bank if needed.
- Do not rely on brokers or agents to cancel; contact the company directly to ensure cancellation processing.
- Be persistent and patient; cancellations sometimes require multiple contacts and follow-ups.
Britton Insurance LLC Customer Service Info
If you need assistance, here's how you can get in touch with Britton Insurance LLC's support team.
Cancel Britton Insurance LLC Script
Script
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Dear Britton Insurance Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Britton Insurance, effective immediately. I have decided to terminate my coverage as I have found more suitable options that better fit my current needs.
Please confirm the cancellation and let me know if any further action is required on my part. Thank you for your assistance in this matter.
Best regards,
[Your Name]
Frequently Asked Questions
Britton Insurance LLC (lili.co) allows you to terminate your subscription or membership at any time by deleting your account and permanently removing the Lili app from your device, which automatically ends any rights granted under the agreement. Upon termination, all licenses and rights cease immediately, and Lili is not liable for any suspension or termination of services. Users remain liable for any unpaid amounts or negative balances after termination. Lili may also modify terms or discontinue services without notice.
To cancel your subscription with Britton Insurance LLC (lili.co), you will need your password to log into your Lili account, as cancellation typically requires account access. If you forgot your password, you can reset it directly from the Lili app by pressing "Need help?" on the login screen and selecting "I forgot my password." Lili agents will never ask for your password over the phone or chat for security reasons, so you must use the app to manage your account and subscription. Here is the password reset path in the app: on the login screen, tap "Need help?" > "I forgot my password."
- Non-payment of premiums: Failure to pay insurance premiums on time or in full, leading to policy lapse.
- Dishonesty: Misrepresentation or dishonesty in the policy application or claims process.
- Non-compliance with terms and conditions: Violating the insurance policy's terms and conditions.
- Age of the insured property or risk: For example, aging homes leading to cancellation as cited by Britton Insurance LLC.
- Changes in risk profile without informing insurer: Failing to report changes that increase risk, like moving a vehicle or changes in property usage.
- Driving without a valid license: Specific to vehicle insurance, leading to policy cancellation.
- Excessive claims: Filing too many claims causing insurer to view the risk as too high.
- Fraudulent claims or serious misrepresentations: Leading to policy cancellation or nonrenewal.
Britton Insurance LLC allows cancellation of insurance policies by giving written notice and sometimes by returning the policy documents, with no indication of lock-ins or early cancellation fees commonly found. They also provide a 14-working-day period within which you can cancel a contract after being informed of it, which releases you from further obligations. Be aware that canceling outside this period may require formal written notice but generally shouldn't involve penalties or gimmicks preventing cancellation if terms are followed properly.
Before cancelling a subscription, membership, or bill with Britton Insurance LLC (lili.co), be aware that closing your account will terminate the agreement and all related services, meaning you will lose access to any insurance coverage and account features you currently have. Plan fees are charged in advance, and unpaid fees may still be collected after cancellation. There is a limited refund window for annual fees—within 10 business days—after which payments are non-refundable. Also, cancellation will stop your access to any add-ons or special features linked to your account. Make sure to clear any owed fees to avoid collection or account suspension.
- Full name associated with the account or policy
- Account number or policy number with Britton Insurance LLC or via lili.co
- Contact information (phone number and/or email address on file)
- Reason for cancellation (may be requested for record-keeping)
- Verification of identity (may include answering security questions or confirming last transactions)
- Payment information to identify recurring payments or bills (if canceling auto-pay or Bill Pay via lili.co)
- Billing address on file (may be used for verification)
- Access to the Lili app or website to navigate to Bill Pay and select/delete specific bills
- Direct contact with Lili customer service (phone or email) to close the account or ensure cancellation
We've actually written a step by step guide on how to get a refund from Britton Insurance LLC. Check it out!
The Easiest Way to Cancel Britton Insurance LLC
If you’re frustrated trying to cancel your subscription, membership, or bill from Britton Insurance LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Britton Insurance LLC?
BRITTON INS LILI, BRITTON INSURANCE LILI, LILI.CO BRITTON INS, BRITTON INS LILI.CO
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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