BUBS Naturals primarily offers high-quality collagen products with a subscription service called the BUBS COLLAGEN CLUB. Customers can choose between a 4-week or 12-week supply plan, and each subscription includes free shipping, a valuable Welcome Kit, and the option to pause, skip, or cancel anytime. They also offer one-time purchases, but the subscription is a popular way to get regular deliveries and VIP perks. If you're seeing billing from BUBS Naturals, it's likely because of an active subscription plan for collagen products that you signed up for.
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BUBS Naturals explicitly states that subscriptions can be modified or canceled anytime with no obligation, suggesting an easy and transparent cancellation process that is user-friendly. While direct step-by-step instructions were not found, the clear policy of 'pause, skip or cancel anytime' and 'cancel anytime' strongly indicates a straightforward process, likely handled through the customer's online account or customer support, typically taking minimal time.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a BUBS Naturals subscription.
How to Cancel BUBS Naturals: Step by Step
If you purchased through the BUBS Naturals website:
- Visit the BUBS Naturals website bubsnaturals.com.
- Log in to your account by clicking on the "Account" icon in the top right corner.
- Once logged in, go to the "Subscriptions" section of your account.
- Find the subscription you wish to cancel and click on it.
- Click on the "Cancel Subscription" button.
- Follow the prompts to confirm the cancellation.
- You should receive a confirmation email regarding your subscription cancellation.
If you purchased through Customer Support:
- Go to the Customer Support page at help.bubsnaturals.com.
- Look for customer service contact options.
- Contact customer service via email or chat.
- Request the cancellation of your subscription.
- Provide any required information to verify your account.
- Wait for confirmation that your subscription has been cancelled.

Tips & Tricks for Canceling BUBS Naturals
- Document every interaction: Keep detailed records of emails, chats, and call logs to use in case of disputes.
- Use clear, firm language: State you want to cancel immediately and expect confirmation of cancellation.
- Contact customer service multiple times: Persistence can be key—multiple follow-ups often push the cancellation through.
- Escalate when blocked: Ask to speak to a supervisor or escalate the issue if initial customer service is unhelpful.
- Use email over phone calls: Written proof of your cancellation request is more effective than verbal.
- Time your cancellation strategically: Initiate cancellation a few days before the next billing cycle to avoid unwanted charges.
- Check your bank or credit card: Consider stopping future payments via your payment provider if the company is uncooperative.
- Leverage social media or forums: Public posts about cancellation issues may prompt faster responses from the company.
- Be polite but assertive: Being respectful yet firm improves chances of successful cancellation.
BUBS Naturals Customer Service Info
If you need assistance, here's how you can get in touch with BUBS Naturals's support team.
Cancel BUBS Naturals Script
Script

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Dear BUBS Naturals Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to changes in my dietary preferences, I no longer find it necessary to continue my membership.
I appreciate the service and products I've received, but I believe this is the best decision for me at this time. Please confirm the cancellation and let me know if there are any further steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
BUBS Naturals allows you to cancel your subscription at any time by logging into your account and managing the cancellation from your account dashboard. The subscription service offers flexibility with options to pause, skip, or cancel anytime, ensuring convenience and no long-term obligation.
To cancel your subscription with BUBS Naturals, you typically need to log into your account, which requires your password. If you do not remember your password, you can reset it via their login page at https://www.bubsnaturals.com/account where there should be a password reset option. Support is also available through email for assistance, but cancellation usually requires access to your account to manage the subscription yourself.
- Product not effective - Customers feel the product does not deliver the promised benefits.
- Price too high - Some customers find the subscription cost expensive compared to perceived value.
- Not using the product enough - Customers may lose interest or stop using the product regularly.
- Found better alternatives - Customers switch to other brands or products they prefer more.
- Payment or billing issues - Problems with payment processing or unexpected charges.
- Change in personal health or lifestyle - Customers no longer need the supplement due to lifestyle changes.
- Subscription management difficulties - Complicated cancellation process or difficulty modifying subscriptions.
- Customer service dissatisfaction - Poor experience with customer support during inquiries or issues.
- Received damaged or defective product - Product quality issues lead to cancellations.
- Temporary financial constraints - Customers pause or cancel due to budget reasons.
- Overstocking or excess supply - Customers accumulate more products than needed and cancel future deliveries.
BUBS Naturals allows you to cancel your subscription at any time with no contracts, lock-ins, or early cancellation fees. You can pause, skip, or cancel directly from your account dashboard. However, be aware that you are responsible for return shipping costs, which are non-refundable, and these costs will be deducted from any refund you receive.
Before cancelling your BUBS Naturals subscription, note that you can pause, skip, or cancel your subscription anytime without penalty. When you cancel, you will lose access to the benefits that come with the subscription such as the FREE Welcome Kit valued at $107 (includes Butter MCT Oil Travel Pack, Electric Frother, Vitamin C supply, Limited Edition BUBS Coffee Mug, and a $20 Gift Card). You also lose the advantage of free shipping and the 90-day money-back guarantee tied to the subscription. It's important to consider these features before making the decision to cancel.
- Account login credentials (email and password used to register with BUBS Naturals)
- Access to your account dashboard on the BUBS Naturals website
- Subscription details (such as order number or product subscribed to)
- Contact information (email or phone number associated with the subscription in case you need to contact customer support)
- Customer support contact options (such as phone number: 760.456.2631, in case you cannot cancel online)
We've actually written a step by step guide on how to get a refund from BUBS Naturals. Check it out!
The Easiest Way to Cancel BUBS Naturals
If you’re frustrated trying to cancel your subscription, membership, or bill from BUBS Naturals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.