Bumper helps you pay for car repairs and servicing by letting you split the cost into easy monthly payments with 0% interest. You pay a deposit upfront, and Bumper covers the full bill, which you then pay back over up to 6 months without any extra fees or interest. It's a simple, online approval process with no impact on your credit score. So if you see a bill from Bumper, it's likely for this kind of flexible car repair payment plan.
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The cancellation process is relatively straightforward, requiring login and navigation to the 'Contact Us' section to select 'Cancel My Account.' Multiple cancellation options are available including email and live chat, indicating ease of access for the consumer.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Bumper subscription.
How to Cancel Bumper: Step by Step
If you purchased through Bumper's website:
- Log in to your Bumper account.
- Locate and click on the “Contact Us” option in the footer.
- Select the “Cancel My Account” option.
- Confirm your cancellation request when prompted.
- Alternatively, use the “Chat With Us Live” link to chat with a team member.
- Or use the contact form on the “My Account” page.
- You can also cancel by emailing support@bumper.com.
- Have your 9-digit member ID handy, which can be found in the Dashboard and in the New Member Welcome email.
- You will receive a confirmation email upon successful cancellation.
If you purchased through the iOS app:
- On your device, tap open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the active Bumper subscription.
- Tap Cancel Subscription. You might need to scroll down to find this option.
- If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you purchased through Google Play:
- Open the Google Play app on your device.
- Tap on the menu icon.
- Select Account.
- Go to Subscriptions.
- Find and select your Bumper subscription.
- Tap Cancel and follow the instructions.
Tips & Tricks for Canceling Bumper
- Start with clear, polite communication: Use direct language stating you want to cancel "immediately" to avoid misunderstandings.
- Document every interaction: Save emails, chat transcripts, or call recordings as proof of your cancellation attempts.
- Use multiple contact methods: Try email, online chat, phone calls, and social media messaging to reach the company.
- Time your cancellation near billing cycle: Initiate cancellation just before the next billing date to minimize unwanted charges.
- Threaten chargebacks or disputes: Mentioning you will contact your credit card company if charges continue can prompt faster cancellation.
- Escalate if needed: Ask to speak with a manager or supervisor if initial representatives are unhelpful.
- Use persistent follow-ups: Repeatedly follow up every few days until you get confirmation of cancellation.
- Check bank statements post-cancellation: Monitor for any unauthorized charges and dispute immediately.
- Consider using subscription management services: Some users find success with third-party tools that help manage and cancel subscriptions.
- Be wary of automatic renewals: Explicitly ask for confirmation that your subscription will not renew after cancellation.
Bumper Customer Service Info
If you need assistance, here's how you can get in touch with Bumper's support team.
Cancel Bumper Script
Script
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Dear Bumper Support,
I hope this message finds you well. I would like to officially request the cancellation of my Bumper subscription. I have found that I no longer utilize the service as much as I anticipated, and I believe it’s best for me to close my account at this time.
Please let me know if you require any information to process this cancellation. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Bumper allows you to cancel your account and membership plan at any time by emailing support@bumper.com with the necessary details. Upon cancellation, any upcoming invoices or bills will be stopped, but you remain responsible for payments or costs incurred prior to cancellation, including the remainder of the current subscription period.
To cancel your Bumper subscription at bumper.com, you do need to log in to your account, which implies needing your password. After logging in, you can cancel your subscription by using the “Contact Us” option and selecting “Cancel My Account.” If you don't remember your password, you can reset it here: https://support.bumper.com/hc/en-us/articles/360004273291-Resetting-Your-Password. Additionally, you can also cancel by emailing support@bumper.com (though having your account details will help).
- Dissatisfaction with the value received from the service relative to its cost
- Changing needs such as moving to a different vehicle or reassessing insurance requirements
- Financial constraints impacting the ability to continue payments
- Lack of usage of the subscription service
- Finding alternative services that better fit user needs
Bumper allows you to cancel your subscription or membership at any time with no lock-ins, early-cancellation fees, or contracts. You can easily cancel using a one-touch option on their website, live chat, or by emailing support; after cancellation, you receive a confirmation email and can still reactivate later if desired. There are no gimmicks or tricks preventing cancellation, but if you subscribed via the Apple Store, you need to follow their separate cancellation process.
Before cancelling your Bumper subscription, keep in mind that you will lose access to all the benefits that come with the membership, including the ability to run multiple vehicle history reports and use the Monitoring feature. The Monitoring feature is especially useful as it checks for changes in your monitored vehicles every 30 days and notifies you of any updates. If you only want a single report and not the subscription, you can simply sign up to run one report without subscribing. Cancelling is easy and can be done anytime via phone, email, online chat, or their Contact Us form, but once cancelled, you won't be billed further and will lose ongoing access to these features.
- 9-digit membership ID (found in your welcome email or Account Details section)
- Email address associated with your Bumper account
- Password (for login if canceling online)
- Reason for cancellation (state that you wish to cancel the subscription or account)
- Contact information (email and/or phone, if using a contact form or live chat)
- For Apple/iOS App Subscriptions:
- Apple account login credentials
- Access to the Subscriptions section in your Apple device Settings
- If calling customer support, have your 9-digit membership ID and be ready to verify account details
We've actually written a step by step guide on how to get a refund from Bumper. Check it out!
The Easiest Way to Cancel Bumper
If you’re frustrated trying to cancel your subscription, membership, or bill from Bumper—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Bumper?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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