Carrd is a simple online platform that lets you create small, one-page websites easily. The company offers a free service with basic features, but if you want more options like using your own domain name or adding advanced forms, you can subscribe to their Pro plans. These subscription plans are billed annually and come in different tiers depending on how many features you want. So if you see a charge from Carrd, it’s likely for one of these Pro account subscriptions to unlock extra tools for your site.
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Cancelling a subscription on Carrd involves straightforward steps such as logging into the account, accessing billing settings, and either turning off auto-renew or cancelling the subscription directly. The process is mostly self-service and well-documented, making it relatively easy for users familiar with navigating online dashboards.
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How to Cancel carrd: Step by Step
If you purchased through Carrd.com:
- Log into Your Carrd Account and navigate to your Account Settings.
- Access the Billing Settings in Account Settings.
- Review Your Subscription Details to understand billing dates and features lost upon cancellation.
- Turn Off Auto-Renew (Optional) by following steps in the Dashboard.
- Cancel Your Subscription by clicking on Cancel Subscription or letting it expire if auto-renew has been turned off.
- Verify Your Cancellation by checking your email for confirmation messages.

Tips & Tricks for Canceling carrd
- Contact support promptly via the Carrd dashboard help page with a clear message like "I have a question about pro" to initiate cancellation.
- Use email for cancellation requests and keep proof of sending it, as some users had to cancel multiple times with confirmation emails.
- Ask specifically for a refund if within a short period after purchase, as some users received refunds when requesting quickly after subscribing.
- Be firm and persistent in follow-ups if charges continue after cancellation.
- Consider asking your credit card company to block transactions if you keep getting billed despite cancellation.
- Timing matters: Cancelling within days of subscription increases chances of refund and avoiding further charges.
- Request clarification on subscription plans if you accidentally purchased the wrong tier; support may allow switching plans or paying the difference.
- Be aware that Pro features and custom domains become disabled immediately after cancellation, so plan accordingly.
carrd Customer Service Info
If you need assistance, here's how you can get in touch with carrd's support team.
Cancel carrd Script
Script

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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Carrd. Unfortunately, I no longer need the service at this time due to changes in my project requirements.
I would appreciate it if you could process this cancellation at your earliest convenience. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Carrd's subscription cancellation policy allows users to cancel their subscription by logging into their account, navigating to the billing settings, and clicking 'Cancel Subscription' if available, or simply turning off auto-renew to let the subscription expire. Users are advised to confirm cancellation through email and verify no further billing. The policy also suggests reviewing subscription terms beforehand and contacting support for any issues.
To cancel your Carrd subscription, you need to log into your Carrd account first, which requires your password. Once logged in, you can navigate to your Account Settings and manage your subscription cancellation from there. If you've forgotten your password, you can reset it at https://carrd.co/password/reset. This process ensures your account security while managing your subscription.
- Financial difficulties leading to prioritization of essential expenses
- Lack of usage or engagement with the service or product offered
- Unsatisfactory features or performance not meeting expectations
- Poor customer support experience during interactions or issue resolution
- Better alternatives available in the market with more value or features
- Technical issues or bugs affecting usability
- Change in personal or business needs reducing the necessity of the service
- Complexity or difficulty in managing the membership or subscription
- Concerns over automatic renewal and unexpected charges
- Lack of trust in service stability or company reputation
- Privacy or security concerns regarding personal data handling
- Unclear or misleading billing practices perceived as unfair
- Inadequate communication about changes, updates or benefits
- Difficulty in canceling leading to frustrations and decision to cancel
- Trial period ended and the user decides not to continue
- One-time project completion making ongoing membership unnecessary
You can typically cancel your Carrd subscription at any time by turning off auto-renew or directly canceling the subscription in your account settings. There are no contracts, lock-ins, or early-cancellation fees, but you should be aware that refunds are generally not offered unless required by law, so you should time your cancellation carefully to avoid unwanted charges. Always confirm cancellation via the email confirmation Carrd sends to ensure your billing has stopped.
Before canceling your Carrd subscription, it's important to know that your account will be downgraded to the free Basic plan. You will lose access to Pro features such as custom domains and forms; sites using these will be converted to offline drafts or those elements will no longer appear on the live site, but they remain visible in the site builder. Your sites on the free .carrd.co subdomain will continue to work, and no content is deleted upon cancellation. Also, if you exceed the free plan limits (more than 3 sites or more than 50 elements per site), the additional sites or elements will be switched to drafts or won't be visible on the live site.
- Login credentials (username or email and password) to access your Carrd account
- Access to your account Dashboard
- Navigation to Billing or Account Settings section on Carrd
- Ability to identify your Current Plan (subscription type or level, e.g., Pro plan)
- Method to turn off auto-renew (if applicable)
- Ability to confirm cancellation action (may involve clicking a confirmation link or button)
- Access to your registered email address (to check for cancellation confirmation)
- Contact information for support (if you need further assistance)
We've actually written a step by step guide on how to get a refund from carrd. Check it out!
The Easiest Way to Cancel carrd
If you’re frustrated trying to cancel your subscription, membership, or bill from carrd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to carrd?
CARRD*PAYMENT, CARRD.COM, CARRD.CO, CARRD*FORM, CARRD*SUBSCRIPTION, CARRD*DONATION

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.