Cdate.net (C-Date) is an online dating service where women can use it for free, but men need to subscribe to a premium membership to access key features like messaging, viewing photos, and unlimited contacts. The subscriptions are sold in terms of 3, 6, or 12 months and the cost for the whole term is billed upfront, not monthly. The subscription automatically renews unless canceled at least 14 days before it ends. So if you see a charge from Cdate.net, it's likely for one of these subscription terms for their dating services.
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Cancellation of a C-date subscription is moderately easy as it can be done via online account, email, phone, or official cancellation letter. The process requires sending a cancellation request and waiting for processing that typically takes a few working days, but customers must be aware of the one-month notice period and keep proof of cancellation.
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How to Cancel Cdate.net: Step by Step
If you purchased through Stack Overflow:
- Log in to your Stack Overflow account.
- Navigate to Admin settings.
- Select Plan from the menu.
- Scroll to the bottom of the page to find the cancellation options.
- If you have Self-Serve Plans, click on Cancel subscription and follow further instructions provided.
- If you are on a Managed Business Plan, click on the Contact support button and complete the support ticket form to request cancellation.
- For Enterprise Customers, reach out directly to your customer success representative to handle the cancellation process.
- Be aware that cancellation will be effective from the next billing cycle, and if you want it moved earlier, please contact support.
- Access to your account will end after cancellation, but you can still download your data within 60 days post-cancellation. After 60 days, the team and data will be deleted and unrecoverable.
Tips & Tricks for Canceling Cdate.net
- Use two browser windows: Log into C-Date in one, keep the other logged out on the homepage.
- Access cancellation link from logged-out homepage: Find the cancel subscription link at the bottom right of the homepage in the logged-out window.
- Fill cancellation form carefully: Enter your details in the cancellation form, complete CAPTCHA, and submit. Do NOT enter login info at the top of the form as it resets the form.
- Wait for email confirmation: Genuine cancellation should generate an email confirmation.
- Beware of fake fax requirements: C-Date may request a fax for cancellation, but some report these faxes fail to be received.
- Credit card cancellation: If all else fails, cancel your credit card to block further charges.
- Prepare for persistence: Some users faced billing after cancellation attempts and even debt collector notices.
- Escalate carefully: Keep records of attempts and confirmation emails; consider contacting banks or payment providers if the company refuses cancellation.
- Timing and persistence: Act promptly and follow up repeatedly for a successful cancellation.
Cdate.net Customer Service Info
If you need assistance, here's how you can get in touch with Cdate.net's support team.
Cancel Cdate.net Script
Script
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Dear Sir or Madam,
I would like to formally request the cancellation of my subscription with Cdate.net. Due to unforeseen personal circumstances, I am no longer able to continue my membership. I would appreciate a confirmation of my cancellation and the deletion of my personal data in accordance with GDPR guidelines.
Thank you for assisting me with this matter.
Frequently Asked Questions
Cdate.net allows subscription cancellations typically via the online account, email, or official cancellation letter, with a usual notice period of one month before the subscription ends. Cancellation is processed within a few working days, and while refunds are generally not provided for monthly subscriptions, annual contracts may qualify for a partial refund. Users should receive written confirmation of the cancellation and contract end date, and there are options to request data deletion as per GDPR.
To cancel your subscription on Cdate.net, you can do so via your profile settings or by contacting customer support. Generally, canceling through your profile will require logging into your account, which means you will need your password. If you opt to cancel through customer support, it may be possible to do so without a password, but having access to your account information will help the process. If you need to reset your password, you can do so here: https://www.c-date.co.uk/account/password/reset
- Difficulty in cancelling subscriptions: Many users report challenges in terminating their subscriptions even after following instructions.
- Unauthorized charges: Users complain about being charged after cancellation, including unexpected future subscription fees.
- Non-responsive customer service: Cancellation requests via email often go unanswered, leading to frustration and claims of illegal charges.
- Complicated cancellation process: Cancellation must be done via an official form on the homepage, not just by sending emails.
- Retention of account details: Users feel the site deliberately retains their details and continues billing them.
- Negative user experience: Many feel the service is a scam, with fake profiles and poor overall service quality.
- Receiving debt collection notices: Some users report getting debt collection letters even after attempting to cancel.
- Unexpected billing: Charges taken even after stopping the service or cancelling payment methods like direct debit or PayPal.
- Lack of transparency: Unclear membership and fee policies contribute to users wanting refunds and cancellation.
Cdate.net employs a few notable barriers to immediate subscription cancellation. You must provide written notice of cancellation at least 14 days before the end of the contract period, meaning you cannot simply cancel on a whim or delete your profile to stop payments. Subscriptions automatically renew unless you cancel on time, and if paid through iOS or Android apps, you must cancel via their respective stores, which can add complexity. Additionally, no refunds are given for unused service if you delete your profile, which locks in payment regardless of usage. Be particularly aware that ignoring these terms can lead to continued billing and possible fees.
Before cancelling your subscription on Cdate.net, be aware that there is often a notice period of around one month during which your subscription remains active after cancellation. You may lose access to all premium features and content once the subscription officially ends. Refunds are generally not provided for monthly cancellations, though partial refunds might be possible for annual contracts depending on the terms. To properly cancel, it is important to confirm your cancellation is received, preferably by a written confirmation, and you might need to send the cancellation via email, online account, or an official cancellation letter. Also, if you use a third-party service to assist with cancellation, there could be fees involved.
- First and last name
- Street, house number, and any address addition
- Postal code and city
- Email address
- Phone number
- Reason for cancellation (optional, but sometimes requested)
- Desired cancellation date (immediately or a specific date)
- Customer/account number (if applicable)
- Access to your online account or the cancellation form
- Confirmation of cancellation (written confirmation recommended)
- Proof of dispatch if sending a letter (mailing receipt, etc.)
- Knowledge of the notice period (check terms and conditions; often one month)
- Optional: Request for deletion of personal data (GDPR)
We've actually written a step by step guide on how to get a refund from Cdate.net. Check it out!
The Easiest Way to Cancel Cdate.net
If you’re frustrated trying to cancel your subscription, membership, or bill from Cdate.net—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Cdate.net?
Here is a bulleted list of competitors/alternatives to Cdate.net:
CDATE.NET CDATE, CDATE.NET, C-DATE, CDATE SUBSCRIPTION, CDATE MEMBERSHIP, CDATE PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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