Centrian (Certinia) offers subscription billing software that helps companies automate invoicing, payment collection, and management of subscriptions or recurring payments, whether monthly, quarterly, or yearly. They support various pricing models like standard subscriptions, usage-based, hybrid, and free plans. This service makes billing easy and automatic, so customers know what they're being charged for and when. It's designed to simplify payments and keep everything organized on a single platform.
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The cancellation process for Centrian subscriptions is straightforward and can be done easily online through the user's account settings or via mobile subscription platforms like Apple App Store or Google Play Store. The steps are clearly outlined and do not require contacting support or filling out forms, making it relatively easy for consumers to cancel.
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minutes to cancel a Centrian policy subscription.
How to Cancel Centrian policy: Step by Step
If you purchased through the Centr website:
- Log into your account at centr.com.
- Click the menu icon in the top right corner of the screen.
- Select Settings from the menu.
- Go to Subscription.
- Click 'cancel subscription' at the bottom of the page.
If you purchased through Apple:
- On your iOS device, open the Settings app.
- Tap your Apple ID at the top of the screen.
- Navigate to Subscriptions.
- Select Centr.
- Tap Cancel Subscription.
If you purchased through Android:
- Open the Google Play Store on your Android device.
- Ensure you are signed into the correct Google Account.
- Tap the menu icon and select Subscriptions.
- Choose Centr.
- Tap Cancel Subscription.
Tips & Tricks for Canceling Centrian policy
- Cancel immediately after subscribing to avoid being charged for the next billing period.
- Set reminders to cancel before the free trial ends or the next billing date.
- Use firm but polite language when contacting customer service, clearly stating your intent to cancel without negotiation.
- If required to call, choose an excuse like "I'm moving to a country where the service isn't available" to get instant cancellation.
- Be prepared for retention tactics; stand firm and reiterate cancellation intent.
- Escalate to supervisors if initial representatives refuse to cancel or offer refunds.
- Keep a record of all communications including dates, times, and names of representatives.
- If the subscription is recurring and difficult to cancel, consider blocking the payment method and notify the company accordingly.
- Cancel via app stores (Google Play or Apple) if subscribed that way as it's often easier.
- Don't rely on email reminders from the company—users typically report no notifications before charges.
- Check cancellation policies carefully but rely on user-shared tactics rather than official policy due to frequent complexity and non-refund stances.
Centrian policy Customer Service Info
If you need assistance, here's how you can get in touch with Centrian policy's support team.
Cancel Centrian policy Script
Script
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Dear Centrian Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to changing financial priorities, I've decided to discontinue my service at this time.
Please confirm the cancellation process and ensure that no further payments will be deducted from my account. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Centurion Card membership annual fees are refundable only if the account is voluntarily closed within 30 days of the billing statement closing date where the fee was charged; no refunds are issued after 30 days. Account cancellation can be done at the company's discretion and requires destroying the cards, but all charges remain payable even after cancellation. Reinstatement of an account may involve fees and additional charges.
To cancel your subscription with Centrian, you typically need to log in, which requires your password. If you do not remember your password, you can reset it using the password reset page. Here is the reset password URL for Centrian: https://fs.teamcenturion.com/reset/request. This will help you regain access and proceed with cancellation securely.
- Unaddressed Product Bugs – product-level issues causing frustration and negative consequences.
- Unmet Value from a Product/service – evolving customer needs not met; inadequate onboarding and support.
- Checkout Friction – complicated, lengthy, or slow checkout processes causing inconvenience.
- Payment Failures – automated payment errors due to expired or invalid card details.
- Inability to Downgrade/upgrade/pause – lack of flexible subscription options leading to cancellations.
- Customer is Happy but Doesn’t Need Service Anymore – customers outgrow or fulfill their needs.
- Shrinking Discretionary Wallet – economic pressure leading to cutting discretionary subscriptions.
- Migration to Competition due to better experiences or incentives.
- Sensitivity to Price Changes without corresponding value.
- Product’s Inability to Grow with customers’ evolving needs.
Centrian Life Insurance subscriptions may involve certain terms that users should be aware of before cancelling. Typically, policies might not have immediate cancellation refunds, and any reduction in coverage may affect the premium, dividends, and cash value correspondingly. There could be requirements regarding endorsement of cancellation changes, and the process may require formal requests; cancellation might not be instant or fully refundable depending on the policy's terms, lock-ins, or fees might apply. It's important to carefully review your specific policy documents or terms and conditions for lock-in periods, early cancellation fees, or other restrictions.
Before cancelling your Centrian subscription, know that once your subscription expires, you will lose access to all content available on the Centr app. This includes any workouts, wellness plans, recipes, and other features tied to the subscription. Cancellation can be done through the website or via Apple or Android subscription settings, depending on where you subscribed. It's important to cancel before the next billing cycle to avoid being charged again.
- Completed Policy Change Request form
- Policy Number(s)
- Name of Insured
- Name of Policy Owner(s) (if different from insured)
- Indication of cancellation as the type of change requested
- Signature of Policy Owner (and date)
- Assignee's signature (if policy is under collateral assignment)
- Irrevocable Beneficiary’s signature and date (if designated "without power of revocation")
- Return address for completed form: Centrian Life Insurance, P.O. Box 4046, Woburn, MA 01888
We've actually written a step by step guide on how to get a refund from Centrian policy. Check it out!
The Easiest Way to Cancel Centrian policy
If you’re frustrated trying to cancel your subscription, membership, or bill from Centrian policy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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