CheckPeople.com is a service that lets you look up people using public records with unlimited searches for a low monthly fee. They offer three different subscription plans that you pay for all at once at the start of your chosen period, and these plans renew automatically unless you cancel. You can cancel anytime by calling their customer service. So, if you see a charge from them, it’s likely for a subscription that gives you access to their people search service.
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The cancellation process for a CheckPeople.com subscription is relatively straightforward as users can cancel by phone or email. However, it is slightly inconvenient because cancellations must be made at least three days before the next billing cycle, which may require planning ahead.
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minutes to cancel a CheckPeople.com subscription.
How to Cancel CheckPeople.com: Step by Step
If you purchased through Credit or Debit Card:
- Dial 1-800-267-2122 to reach customer service during business hours.
- Inform the agent that you would like to cancel your subscription.
- Provide the following information to help find your account:
- First Name
- Last Name
- Phone Number
- Email Address associated with the account
- Last 4 digits of the credit card being charged
- Request a confirmation number or email to verify the cancellation.
- Keep the cancellation information for your records.
If you purchased through Facebook:
- Open the Facebook app or website and log in to your account.
- Go to the Settings section.
- Select Payments from the menu.
- Find the CheckPeople.com subscription under Active Subscriptions.
- Click on it and select Cancel Subscription.
- Follow the prompts to confirm the cancellation and save any confirmation received.
Tips & Tricks for Canceling CheckPeople.com
- Call the cancellation phone number directly at 1-866-414-6799 and demand cancellation while providing your full account details (name, phone, email, last 4 of card).
- Request verbal confirmation or written proof (email) of cancellation and save this information carefully.
- Email support@checkpeople.com with your cancellation request including full name and email linked to the account.
- Use a virtual or disposable payment method like privacy.com or a virtual card to avoid continued unauthorized charges.
- Monitor your bank or card statement closely for charges labeled as CHECKPEOPLE.COM and act quickly if you see unexpected billing.
- If charges are pending, temporarily lock your card to prevent the charge from processing, then dispute with the company.
- Cancel well before the next billing cycle (at least 3 days before) to avoid auto-renewal charges.
- If you are charged after cancellation, call your bank/card issuer to dispute unauthorized charges.
- Do not rely on automatic cancellation from lack of funds—it often does not work and sites may still charge later.
- Prepare to be persistent and escalate if necessary, as CheckPeople.com may not have an easy or fully online cancellation process.
CheckPeople.com Customer Service Info
If you need assistance, here's how you can get in touch with CheckPeople.com's support team.
Cancel CheckPeople.com Script
Script
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Hello,\n\nI would like to request the cancellation of my subscription to CheckPeople.com effective immediately. I have found that I am no longer in need of your services as I have resolved the issues that initially led me to use them.\n\nPlease confirm this cancellation via email. Thank you for your assistance.\n\nBest regards,
Frequently Asked Questions
CheckPeople.com requires subscription changes or cancellations to be made at least three (3) days before the next billing period. You can cancel by calling 1-800-267-2122 or emailing support@checkpeople.com. Refunds are issued on a case-by-case basis and, if approved, will be posted to the original payment method within 10 business days.
To cancel your subscription on CheckPeople.com, you can either call their customer service at 1-800-267-2122 during business hours or log into your account on their website to cancel it yourself. Logging in requires your password, so you will need it if you choose to cancel online. If you've forgotten your password, you can reset it using the "Forgot Password" button on the login page. This way, you have the option of phone support if you prefer not to use or don't remember your password for online cancellation.
- Unexpected or unauthorized charges after the free trial or initial payment, causing surprise and dissatisfaction.
- Misunderstanding or lack of awareness that the free trial converts into a recurring subscription unless canceled before trial expiration.
- Difficulty or inability to cancel the subscription easily, resulting in continued billing even after cancellation attempts.
- Charges continuing after cancellation, leading users to dispute the charges and request refunds.
- Perception of deceptive billing practices such as not clearly disclosing automatic enrollment into monthly or quarterly billing.
- High recurring fees
- Refusal or lack of prorated refunds causing dissatisfaction when users want to cancel mid-subscription term.
- Poor customer service experiences including ignored emails, long phone waits, or unhelpful responses during cancellation or refund requests.
- Billing confusion such as unexpected charges on new card numbers or multiple charges when only one was expected.
- Some users cancel to save money and avoid paying up to hundreds of dollars annually on a subscription they no longer want.
CheckPeople.com uses an automatic renewal system for their subscriptions, which means your credit or debit card will be charged for recurring periods unless you cancel in advance. A key trick to watch out for is that cancellations or changes must be made at least three days before the next billing date, which can be easy to miss and results in another charge. There appear to be no lock-in contracts or early cancellation fees, but you must be proactive and timely in cancelling by phone or email to avoid unwanted charges.
Before cancelling a subscription, membership, or bill for CheckPeople.com, know that once you cancel, you will lose access to all premium features including reports and detailed background information that were accessible during your subscription. Your account may remain in a limited or view-only mode without the ability to generate new reports. Consider that cancellation requests should be made at least a few days before the next billing cycle to avoid unwanted charges. If there were unauthorized charges, you can contact customer support with your account details to request cancellation and possibly a refund.
- First Name on the account
- Last Name on the account
- Email address used to sign up
- Phone Number associated with your account
- Last 4 digits of the Credit Card being charged
- Customer account info (account number, if available)
- Reason for cancellation (sometimes requested by agent, optional)
We've actually written a step by step guide on how to get a refund from CheckPeople.com. Check it out!
The Easiest Way to Cancel CheckPeople.com
If you’re frustrated trying to cancel your subscription, membership, or bill from CheckPeople.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to CheckPeople.com?
CHECKPEOPLE*8002672122, CHECKPEOPLE.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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