Checkr Perso offers personal background check services for consumers, helping people get info like Social Security trace, sex offender registry, and criminal records from different levels including federal, state, and county. Consumers pick a package, enter their personal details securely, pay for the report, and then get to review the results once they're ready. They do not charge subscription fees—you're only billed when you order a report. This service is mostly for personal use, such as checking someone you trust, and not for employment or credit checks.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling a subscription or account with Checkr requires contacting their support directly and is not a straightforward online process. While users can cancel background checks if they are incomplete, ending the entire subscription involves written consent and can take a few days due to processing and potential follow-up communication.
Estimated Time
On average, it takes
3 days
00
00
minutes to cancel a Checkr Perso subscription.
How to Cancel Checkr Perso: Step by Step
If you purchased through Checkr.com:
- Log into your Checkr account.
- Navigate to the Dashboard.
- Find the section for Recurring Background Checks or Post-hire safety.
- Select the subscription you wish to cancel.
- Click on Delete next to the subscription to terminate it.
If you purchased through Gusto:
- Log into your Gusto admin account.
- Navigate to the Hiring section.
- Find the "Background checks" tile and click on it.
- Locate the candidate’s name, and click on the "Background check" tile next to it.
- If applicable, select the option to cancel the background check.
If you need to cancel your entire Checkr account:
- Contact Checkr support directly for account cancellation assistance.
Tips & Tricks for Canceling Checkr Perso
- Start with a clear, polite but firm request to cancel the subscription, mentioning your account and payment details explicitly.
- Save all communications as proof in case of disputes or unauthorized charges later.
- Use direct phone calls if possible instead of email or web forms, as some users report better responses from live representatives.
- Be persistent and escalate to supervisors or managers if initial customer service refuses to cancel.
- Use specific language indicating you want to stop all future charges and that you will dispute unauthorized charges with your bank.
- Record timings and dates of your cancellation attempts to reference in follow-ups or disputes.
- If emails or account access is lost, try all possible email addresses or check credit card statements for vendor info to identify your subscription account.
- Contact your credit card company to block or dispute charges if the company continues billing after cancellation demands.
- Threaten or report to consumer protection agencies if the company ignores cancellation requests.
- Cancel on the earliest possible day in the billing cycle to avoid being charged for the next period.
- Watch for free trials automatically converting to paid subscriptions and cancel before the trial ends.
Checkr Perso Customer Service Info
If you need assistance, here's how you can get in touch with Checkr Perso's support team.
Cancel Checkr Perso Script
Script
Copy
Hello Checkr Team,
I hope this message finds you well. I am writing to request the cancellation of my Checkr subscription. Due to recent changes in our business needs, I find that I no longer require the services at this time.
I appreciate the support I have received during my subscription period and hope to revisit in the future when our needs align again. Please confirm the cancellation and any final billing details at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Checkr Perso allows you to cancel your enrollment at any time either by texting "STOP" in response to the program's text message or by contacting Checkr directly. After cancellation, it may take up to 10 business days to fully unsubscribe, during which you might still receive messages. Cancellation does not affect any screening or payment services you receive and unsubscribing from one program doesn't automatically unsubscribe you from others.
To cancel your Checkr Perso subscription, you typically need to access your account, which requires your password. If you've forgotten your password, you will need it to log in and manage your subscription. However, if you cannot reset your password, you can try contacting Checkr customer support via email or phone for assistance with cancellation by providing proof of identity and subscription details. If you need to reset your password, you can do so at this URL: https://checkr.com/login by selecting "Don't remember your password?" to receive reset instructions by email.
- Delays in background check completion far beyond promised timeframes, causing inconvenience and operational disruption.
- Inaccurate and outdated background report information leading to job denials and loss of income.
- Failure to correct or remove incorrect or duplicate records on background checks despite disputes and official documentation.
- Lack of effective communication, such as no real person to talk to, automated or unresponsive customer support, and repeated copy-paste responses.
- Issues with Social Security Number (SSN) verification and refusal to accept candidate documentation to resolve problems.
- Denial of refunds for undelivered services or problematic background checks.
- Impact on employment and income due to erroneous reports and delays.
- Perceived dishonesty and inadequate dispute investigation or reinvestigation by Checkr.
- Complaints about non-existent or unhelpful customer service.
- System incapacity to process background checks for individuals with Individual Taxpayer Identification Number (ITIN) instead of SSN.
Checkr Perso does not charge monthly or annual subscription fees and only charges for reports you order, so there are no traditional subscription lock-ins or cancellation fees. However, due to FCRA compliance, accounts that have run reports cannot be fully deleted, only deauthorized, which means you cannot order new reports but can still access historical data. Also, refunds are not issued to credit cards or bank accounts, only credit memos applicable to future invoices, so be aware that once charges occur, they are non-refundable. These points highlight the key landmines around account cancellation and billing.
Before cancelling your Checkr subscription or deauthorizing your account, know that any pending background check reports will be canceled immediately. After cancellation, you will lose the ability to order new reports, but you will still be able to log into your account and access historical data from reports you've already run. Due to FCRA compliance, accounts that have run reports cannot be deleted, only deauthorized. It's an important consideration that you can no longer use Checkr to run new screenings once cancelled, so plan accordingly if you rely on ongoing background checks.
- Email address associated with the Checkr Perso account
- Phone number linked to the account
- Social Security Number (if it was provided during registration)
- Date of birth (Month, Day, Year)
We've actually written a step by step guide on how to get a refund from Checkr Perso. Check it out!
The Easiest Way to Cancel Checkr Perso
If you’re frustrated trying to cancel your subscription, membership, or bill from Checkr Perso—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Checkr Perso?
Checkr Perso, Checkr Perso*Credential, Checkr Perso*Background, Checkr*Perso, CHKR*Perso, Checkr.com Perso
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
