ClickFreeScore offers an easy way to check and keep an eye on your credit scores and financial profile online. You get tools to see your credit scores right after confirming your identity, and you can also monitor your credit every month. They have memberships that you can cancel anytime if you don’t want to keep the service, and there won’t be any future charges after cancellation. The site is secure, and when you join, they send you a welcome email with all the info you need to log in and use their services.
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Cancellation requires contacting customer service by phone or using the online member portal chat service, which is straightforward but may require waiting during business hours and having membership information ready. This makes the process easy but not instant or fully automated, resulting in a low difficulty score.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a ClickFreeScore subscription.
How to Cancel ClickFreeScore: Step by Step
If you purchased through ClickFreeScore directly:
- Contact Customer Service: Call (855) 504-5101. Customer service is available:
- Monday-Friday: 9 AM - 9 PM EST
- Saturday: 9 AM - 4 PM EST
- Sunday: 1 PM - 6 PM EST
- Prepare Your Information: Have your membership information ready, including your Member ID, first and last name, and the address used to sign up.
- Confirm Cancellation: Request to cancel your subscription and confirm that there will be no future charges.
If you purchased through the Member Portal:
- Log in to the Member Portal: Go to ClickFreeScore.com and sign in to your account.
- Access Chat Support: Use the convenient chat service available on the member portal to request cancellation.
- Confirm Cancellation: Ensure that the representative confirms your cancellation and that no future charges will occur.
Tips & Tricks for Canceling ClickFreeScore
- Cancel immediately on the website if possible but don’t rely solely on this as cancellations may not be honored.
- Contact your bank or credit card issuer to block future charges or initiate a chargeback if unauthorized charges persist.
- Request your bank to issue a new card number to prevent the subscription from automatically transferring to new card details.
- Be wary of the $1 free trial tactic that silently converts into a recurring monthly subscription—cancel during the trial period.
- Use specific and firm language when dealing with your bank or card issuer, emphasizing unauthorized charges and fraudulent renewal.
- Don’t expect responsive customer support—emails and calls to ClickFreeScore often go unanswered.
- Escalate by filing disputes with your bank if charges continue after cancellation attempts.
- Time your cancellation before the free trial ends or subscription renewal date to avoid unexpected charges.
- Monitor your bank statements closely after cancellation to quickly detect any surprise debits.
ClickFreeScore Customer Service Info
If you need assistance, here's how you can get in touch with ClickFreeScore's support team.
Cancel ClickFreeScore Script
Script
Copy
Dear ClickFreeScore Team,
I hope this message finds you well. I would like to kindly request the cancellation of my subscription. Unfortunately, I have decided that the service no longer meets my needs at this time.
I appreciate your understanding and would be grateful if you could process this cancellation at your earliest convenience. Please let me know if you need any further information from my side.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
ClickFreeScore allows you to cancel your membership at any time by contacting their Customer Service Representatives via phone or through the online member portal chat service. After cancellation, no future charges will be applied to your account.
To cancel your ClickFreeScore subscription, you can either call their Customer Service Representatives at (855) 504-5101 with your membership information (Member ID, name, and address) or cancel online by signing into your member portal and using the chat service. While there is no explicit mention that a password is required for cancellation, signing into the member portal for online cancellation would typically necessitate one. If you need to reset your password, ClickFreeScore does not seem to have a direct reset URL prominently available, so contacting customer service is recommended for password support as well.
- Difficulty cancelling subscriptions: Many users report being unable to cancel their ClickFreeScore membership despite multiple attempts.
- Unwanted recurring charges: Customers complain of being charged repeatedly even after trying to cancel or during the free trial period.
- Misleading "free trial" offers: The service advertises a free credit score but enrolls users in a subscription that requires cancellation to avoid charges.
- Poor customer service: Users report long waiting times and unhelpful or disconnected customer service when attempting to cancel.
- Feeling scammed or misled: Some users believe the service is a scam due to unexpected charges and difficulty withdrawing.
- Inconvenience in managing subscription: Issues in managing or understanding the subscription terms lead to cancellations.
ClickFreeScore allows you to cancel your membership at any time by contacting their customer service or using the online member portal chat service. There do not appear to be contracts, lock-ins, or early cancellation fees that would prevent cancellation immediately, but cancellation must be done through their customer service or online portal. Be prepared to provide your membership details when canceling to avoid any delays or confusion.
Before cancelling your ClickFreeScore subscription, know that once you cancel, you will no longer be charged in the future. However, cancelling ends your access to credit reporting and monthly monitoring benefits provided by the membership. Credit scores you received during membership may differ from lender-used scores, and these services will no longer be available after cancellation. If you decide to return, you can reactivate your membership by contacting Customer Service.
- Member ID used to sign up
- First and Last Name used during registration
- Address used when signing up
- Email address on file
- Account login credentials (username and password) for signing in to clickfreescore.com
- Access to the Member Portal in order to use the chat or self-cancellation options
- Phone number (if calling customer service)
- Mailing address, if planning to send a written cancellation request: ClickFreeScore, Attn: Customer Service, 1266 East Main Street, #700RCT 06902 Stamford, United States of America
- Knowledge of your subscription's notice period (can be found in contract or terms/conditions)
- Confirmation email or reference number for your cancellation (to verify it has been processed)
- Request for termination of direct debit authorization, if desired
- Request for deletion of all personal data, if desired
We've actually written a step by step guide on how to get a refund from ClickFreeScore. Check it out!
The Easiest Way to Cancel ClickFreeScore
If you’re frustrated trying to cancel your subscription, membership, or bill from ClickFreeScore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to ClickFreeScore?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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