Table of Contents

    How to Cancel CO2 Subscription Service

    The Ultimate Step by Step Guide to Cancelling a CO2 Subscription Service Subscription or Membership (sodastream.com)
    By
    Bella K.
    Angelique. P
    |
    Published
    July 10, 2025
    |
    Updated
    July 10, 2025

    Difficulty

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    Estimated Time

    On average, it takes 00 00 minutes to cancel a CO2 Subscription Service subscription.

    How to Cancel CO2 Subscription Service: Step by Step

    Tips & Tricks for Canceling CO2 Subscription Service

    CO2 Subscription Service Customer Service Info

    If you need assistance, here's how you can get in touch with CO2 Subscription Service's support team.
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    Frequently Asked Questions

    What is CO2 Subscription Service's Cancellation Policy?

    The CO2 Subscription Service from SodaStream allows you to cancel your subscription anytime through the "My Account" page. However, a delivery cannot be canceled once it has shipped, and cancellation is irreversible. Additionally, you should return any empty cylinders within your shipment frequency plus 30 days to avoid extra charges.

    Do I Need My CO2 Subscription Service Password to Cancel?

    To cancel your CO2 Subscription Service on sodastream.com, you need to log in to the "My Account" page, which means you will need your password to access your account. If you don't remember your password, you can reset it by visiting the login page here: https://sodastream.com/account/login. There is no mention of phone or chat support cancellation options that bypass password entry, so having your password is necessary for cancellation.

    Why Do People Cancel CO2 Subscription Service?

    • Dislike of SodaStream flavors and preference for other brands or syrups.
    • Unexpected subscription sign-up and lack of clear communication about subscription terms.
    • High shipping costs for "free" flavors or CO2 refills.
    • Concerns about automatic refills leading to excess product accumulation and overspending.
    • Difficulty canceling subscriptions and obtaining refunds.
    • Poor customer service with issues such as lost deliveries, unhelpful responses, and poor handling of defective products.
    • Double charging and billing errors for CO2 cylinders and subscription orders.
    • Safety concerns such as CO2 cartridge explosions during use.
    • Requirement to return CO2 canisters within a time limit or face additional charges, viewed as unfair.
    • Delayed or missing deliveries with refusal to cancel orders or provide refunds.
    • Removal of preferred flavors leading to dissatisfaction.
    • Preference to purchase CO2 refills locally to avoid delivery hassles.

    Can I Cancel CO2 Subscription Service at Any Time?

    SodaStream's CO2 subscription service allows cancellation at any time through the 'My Account' page; however, a delivery already shipped cannot be cancelled. You must return empty cylinders within your shipment frequency plus 30 days to avoid charges for missing cylinders. During the cooling-off period (up to 7 days), cancellation can incur a refund deduction of 4-5% for bank or credit card fees, and cylinders must be returned unused and in original condition with seals intact, or you will be charged for them. After the cooling-off period and if CO2 cylinders are received, no refunds are issued, and failure to return cylinders can result in additional charges at retail price.

    What Should I Know Before Cancelling CO2 Subscription Service?

    Before cancelling your CO2 Subscription Service with SodaStream, know that you can cancel at any time by visiting the "My Account" page on their website. However, once a delivery has been shipped, it cannot be cancelled. When you cancel, the action is permanent and cannot be undone. Additionally, you should return any empty cylinders within the timeframe of your shipment frequency plus 30 days to avoid being charged further.

    What Information Do I Need to Cancel CO2 Subscription Service?

    • Account login information (email address and password) to access your SodaStream account
    • Access to the My Account page on sodastream.com
    • Subscription details (subscription type, frequency, and cylinder count) to identify the exact service you wish to cancel
    • Return all empty CO2 cylinders within your shipment frequency plus 30 days to avoid being charged
    • Order/shipping details if contacting customer service by phone or form
    • Ability to contact customer service via phone or the web contact form (if not cancelling via "My Account")
    • Understanding deliveries in process: A shipment already sent cannot be cancelled, and you will need to manage its return after receipt
    • Knowledge of non-reversible cancellation (once cancelled, the subscription cannot be reactivated)

    Can I Get a Refund from CO2 Subscription Service?

    We've actually written a step by step guide on how to get a refund from CO2 Subscription Service. Check it out!

    The Easiest Way to Cancel CO2 Subscription Service

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    What Are Some Alternatives to CO2 Subscription Service?

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    CO2 Subscription Service May Show Up On Your Statement As:
    SODASTREAM.CO, SODASTREAM.COM, SODA STREAM CO2 SUB, SODA STREAM SUBSCRIPTION, SODASTREAM GAS SUB, SODASTREAM CO2 SUB FEE, SODA STREAM REFILL SUBS, SODA STREAM CYLINDER SUB

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.