SodaStream's CO2 Subscription Service is a convenient way to get your 60L CO2 cylinders refilled and exchanged automatically every month or according to your chosen schedule. You choose how many cylinders you want and how often you want them delivered, and they take care of the rest, so you never run out of bubbles for your soda maker. They also include free shipping for orders of 3 or more cylinders, and you can easily skip or cancel your subscription anytime online. Just remember to return your empty cylinders with the prepaid label to avoid extra charges.
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Cancellation of the CO2 Subscription Service through sodastream.com is straightforward via the 'My Account' page on their website, with clear instructions and no complex steps involved. The only caveat is that you cannot cancel a delivery once it has shipped, but otherwise, the process is simple and quick.
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How to Cancel CO2 Subscription Service: Step by Step
If you purchased through sodastream.com:
- Visit the SodaStream website at sodastream.com.
- Log in to your account: Click on the "My Account" link at the top right corner of the page.
- Access your subscription details: Navigate to the subscription management section once you are logged in.
- Select the subscription you want to cancel.
- Click on cancel subscription: Follow the prompts to complete the cancellation process.
- Return empty cylinders: Ensure you return any empty cylinders within the timeframe of your shipment frequency plus 30 days to avoid additional charges.

Tips & Tricks for Canceling CO2 Subscription Service
- Notify via email to create a paper trail when you request cancellation.
- Check your contract carefully for auto-renew clauses and notification windows to avoid penalties.
- Look for breaches of contract by the company to leverage cancellation or dispute fees.
- Use firm, clear language such as stating you are closing your business or no longer need the service.
- Escalate by filing complaints with Better Business Bureau (BBB) and Federal Trade Commission (FTC) to pressure the company.
- Be persistent with customer service, anticipating back-and-forth communications over a week or more.
- Request a contract buyout, sometimes local competitors may pay off your contract to win your business.
- Timing cancellations to align with contract end dates or shipping schedules to avoid paying for already shipped deliveries.
- Prepare to hire legal help if the contract is complex or the company refuses to release you.
- Use social proof online mentioning poor reviews and community complaints to strengthen your stance.
CO2 Subscription Service Customer Service Info
If you need assistance, here's how you can get in touch with CO2 Subscription Service's support team.
Cancel CO2 Subscription Service Script
Script

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Hello, I would like to request the cancellation of my subscription with CO2 Subscription Service. Due to changes in my household needs, I no longer require this service. Please confirm the cancellation at your earliest convenience. Thank you for your assistance!
Best regards,
Frequently Asked Questions
The CO2 Subscription Service from SodaStream allows you to cancel your subscription anytime through the "My Account" page. However, a delivery cannot be canceled once it has shipped, and cancellation is irreversible. Additionally, you should return any empty cylinders within your shipment frequency plus 30 days to avoid extra charges.
To cancel your CO2 Subscription Service on sodastream.com, you need to log in to the "My Account" page, which means you will need your password to access your account. If you don't remember your password, you can reset it by visiting the login page here: https://sodastream.com/account/login. There is no mention of phone or chat support cancellation options that bypass password entry, so having your password is necessary for cancellation.
- Dislike of SodaStream flavors and preference for other brands or syrups.
- Unexpected subscription sign-up and lack of clear communication about subscription terms.
- High shipping costs for "free" flavors or CO2 refills.
- Concerns about automatic refills leading to excess product accumulation and overspending.
- Difficulty canceling subscriptions and obtaining refunds.
- Poor customer service with issues such as lost deliveries, unhelpful responses, and poor handling of defective products.
- Double charging and billing errors for CO2 cylinders and subscription orders.
- Safety concerns such as CO2 cartridge explosions during use.
- Requirement to return CO2 canisters within a time limit or face additional charges, viewed as unfair.
- Delayed or missing deliveries with refusal to cancel orders or provide refunds.
- Removal of preferred flavors leading to dissatisfaction.
- Preference to purchase CO2 refills locally to avoid delivery hassles.
SodaStream's CO2 subscription service allows cancellation at any time through the 'My Account' page; however, a delivery already shipped cannot be cancelled. You must return empty cylinders within your shipment frequency plus 30 days to avoid charges for missing cylinders. During the cooling-off period (up to 7 days), cancellation can incur a refund deduction of 4-5% for bank or credit card fees, and cylinders must be returned unused and in original condition with seals intact, or you will be charged for them. After the cooling-off period and if CO2 cylinders are received, no refunds are issued, and failure to return cylinders can result in additional charges at retail price.
Before cancelling your CO2 Subscription Service with SodaStream, know that you can cancel at any time by visiting the "My Account" page on their website. However, once a delivery has been shipped, it cannot be cancelled. When you cancel, the action is permanent and cannot be undone. Additionally, you should return any empty cylinders within the timeframe of your shipment frequency plus 30 days to avoid being charged further.
- Account login information (email address and password) to access your SodaStream account
- Access to the My Account page on sodastream.com
- Subscription details (subscription type, frequency, and cylinder count) to identify the exact service you wish to cancel
- Return all empty CO2 cylinders within your shipment frequency plus 30 days to avoid being charged
- Order/shipping details if contacting customer service by phone or form
- Ability to contact customer service via phone or the web contact form (if not cancelling via "My Account")
- Understanding deliveries in process: A shipment already sent cannot be cancelled, and you will need to manage its return after receipt
- Knowledge of non-reversible cancellation (once cancelled, the subscription cannot be reactivated)
We've actually written a step by step guide on how to get a refund from CO2 Subscription Service. Check it out!
The Easiest Way to Cancel CO2 Subscription Service
If you’re frustrated trying to cancel your subscription, membership, or bill from CO2 Subscription Service—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to CO2 Subscription Service?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.