Covenant Eyes offers a service called Screen Accountability™ that helps people quit porn by monitoring screen activity and sharing it with a trusted ally through their Victory™ app. The app also sends alerts if concerning behavior is detected and includes courses to support users and their allies. They provide tools for individuals, families, and groups like churches to protect and support quitting porn. The subscription costs $18 per month, covers unlimited devices and up to 10 users, and comes with a 30-day money-back guarantee if you cancel within the first month.
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The cancellation process is straightforward and can be done through common platforms like iPhone, Android, PayPal, or directly on the Brainbuddy website. It involves standard steps such as navigating to subscriptions and clicking cancel, which is familiar to most users, making it relatively easy.
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How to Cancel Covenant Eyes: Quit Porn Now: Step by Step
If you purchased through Covenant Eyes directly:
- Contact Covenant Eyes Member Care via any of the following methods:
- Chat through their website.
- Email them at their support email address.
- Phone: Call +1 989.720.8000 during business hours (Monday – Friday, 9 AM – 5:15 PM ET).
- Identify yourself as the Account Admin who manages the subscription.
- Provide information to verify your identity when asked by the agent.
- Confirm your cancellation request with the agent.
- Follow any additional instructions provided by the agent.
- Look for a confirmation email regarding your cancellation, which you should receive within minutes.
Tips & Tricks for Canceling Covenant Eyes: Quit Porn Now
- Contact Member Care directly via chat, email, or phone during business hours to request cancellation, as this is the only guaranteed way to actually cancel the subscription.
- Uninstalling or disabling the software alone does not cancel the subscription; it may trigger notifications to accountability partners.
- On mobile devices, disable the VPN and remove permissions for Covenant Eyes to monitor or restrict usage temporarily.
- On computers, try fully uninstalling the program but expect resistance such as blocked uninstall attempts, process blocking, or automatic restarts. Some users resort to factory resetting the device as a last resort.
- For difficult uninstallations, attempts like using safe mode, third-party uninstallers, ending background processes, or command-line removals often fail due to administrative restrictions.
- Backing up data and wiping the hard drive to reinstall the OS is a radical but sometimes necessary approach mentioned by users.
- Consider creating a separate trial account as a workaround to bypass limitations if urgent removal isn't possible.
- Timing cancellation requests close to billing cycle renewal dates helps avoid unintentional extra charges; many suggest canceling earlier to be safe.
- When speaking to support, use firm but polite language emphasizing you want to cancel immediately and confirm there are no further charges.
- Document all communications during cancellation attempts in case of disputes or future billing issues.
Covenant Eyes: Quit Porn Now Customer Service Info
If you need assistance, here's how you can get in touch with Covenant Eyes: Quit Porn Now's support team.
Cancel Covenant Eyes: Quit Porn Now Script
Script
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Hello Covenant Eyes team,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Quit Porn Now. Due to personal reasons, I have decided to discontinue my membership and would greatly appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your understanding and support both during and after my time using your service.
Best regards,
[Your Name]
Frequently Asked Questions
Covenant Eyes offers a 30-day money-back guarantee where users can cancel within the first 30 days and receive a full refund of the amount billed, if requested from Member Care. Monthly subscription charges are non-refundable after service begins, while annual subscriptions may be prorated if canceled within 60 days. Refunds are subject to service fees, and in-app purchases are excluded from the refund policy.
To cancel your Covenant Eyes subscription for Quit Porn Now (brainbuddyapp.com), you must be the Account Admin and contact Covenant Eyes Member Care by chat, email, or phone during service hours to request the cancellation. The Member Care agent will verify your identity, which implies you need access to your account information, typically your password may be required for verification. You can reset your password at this link if needed: https://victory.covenanteyes.com. After cancellation, you will receive a confirmation email.
- Software disruption to workflow (e.g., forced use of Covenant Eyes as search engine causing many websites to reload)
- Automatic rebilling and difficult refund process
- Poor app performance (slow loading times, unreliable, easy to circumvent)
- VPN causes connectivity problems (phone or device can't reconnect to WiFi properly)
- Increased pricing leading to cost concerns
- Difficulty canceling subscription (must call sales, no simple online cancel option)
- Poor customer service and lack of refunds after cancellation attempts
- Invasive privacy practices (accountability reports include screenshots of non-pornographic content shared without permission)
- Difficulty uninstalling app (requires special uninstall code, app persists even after removal attempts)
- Negative impact on personal relationships (notifications and reports causing strain)
Covenant Eyes allows cancellation at any time, but you must contact their Member Care team directly or cancel through the app store where you subscribed. Simply uninstalling the app doesn't cancel your subscription, and you'll continue to be billed until you receive confirmation of cancellation. First-time users can get a full refund if they cancel within the first 30 days, but refunds outside that window are limited and may include service fees; also, in-app purchases are not eligible for the 30-day refund. Be aware of these steps and potential fees to avoid unexpected charges or continued billing.
Before cancelling your Covenant Eyes subscription, note that only the Account Admin can initiate the cancellation by contacting Covenant Eyes Member Care via chat, email, or phone during business hours (Monday to Friday, 9 AM to 5:15 PM ET). Simply uninstalling the app does not cancel the subscription, so you must complete this process to stop billing. Upon cancellation, you will lose access to all features including the Screen Accountability™ which captures and sends device screenshots to an ally, porn blocking across multiple devices, activity feeds and check-ins, as well as learning mini-courses and community connection features. Consider that once cancelled, the accountability and monitoring features which help in managing and quitting pornography will no longer function, which may affect your progress if you rely on them.
- Email address associated with the account
- Username or profile name, if applicable
- Subscription details (such as plan type or payment confirmation/reference)
- Reason for cancellation (usually required when canceling via email)
- Device or platform used for signup (e.g. iPhone/iPad, Android, PayPal, website)
- Access to account/profile (required to log in and manage subscription through website or app store)
- Support contact details (in case of cancellation by email, the appropriate support email address)
- Billing or payment information (if requested or needed for account verification)
We've actually written a step by step guide on how to get a refund from Covenant Eyes: Quit Porn Now. Check it out!
The Easiest Way to Cancel Covenant Eyes: Quit Porn Now
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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