CurrentCatalog is a company that mainly offers a variety of personal and business checks, along with related products like check fraud protection. Many customers receive billing from them because they subscribe to regular check replenishments or related services, which means they get charged periodically as their checks or services arrive. The company makes managing and ordering checks easy online and supports recurring billing for regular deliveries. So, if you see a charge from CurrentCatalog, it's likely because you're subscribed to receive checks or check-related services on a schedule.
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Cancelling a subscription with Current Catalog involves contacting customer service via phone or email, both are clearly provided on their website. The process is relatively straightforward but requires wait times for customer service availability and a manual request to cancel, which adds some time and minor difficulty.
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How to Cancel currentcatalog: Step by Step
If you purchased through Credit Card:
- Visit the Current Catalog website at currentcatalog.com.
- Scroll down to the bottom of the page and select Customer Service.
- Use the contact form to send a cancellation request or use the following information:
- Call Customer Service at 1-800-525-7170.
- Email Customer Service at CurrentCustomerService@currentinc.com.
- Provide your account details and specify your intention to cancel your subscription.
- Follow any further instructions given by the representative.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Settings (gear icon) at the top right.
- Click on Payments.
- Under Manage automatic payments, find Current Catalog.
- Select Current Catalog and click Cancel.
- Confirm the cancellation when prompted.
Tips & Tricks for Canceling currentcatalog
- Start with emailing customer service as some users reported success simply by sending a clear cancellation request via email even if the official instructions say to call.
- Be very firm and persistent when stating you want to cancel; some users have shared they encountered retention offers but stayed firm on cancellation.
- Use simple, direct language such as "I want to cancel my subscription immediately" to avoid miscommunication or delays.
- Try multiple contact methods if possible—email, phone calls, and even social media—to increase your chances of getting a response.
- Make cancellation requests well before billing dates to avoid unwanted charges and give time for the company to process.
- Document all communications including dates, times, and names of representatives, in case escalation is needed.
- If charged after cancellation, dispute the charge with your bank or payment provider as a last resort if the company is unresponsive.
- Watch out for "dark patterns" designed to make cancellation difficult, such as complicated menus or requiring multiple steps, and remain patient and persistent.
currentcatalog Customer Service Info
If you need assistance, here's how you can get in touch with currentcatalog's support team.
Cancel currentcatalog Script
Script
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Dear Current Catalog Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my financial situation, I am unable to continue with my current membership, and I would appreciate your assistance in processing this cancellation as soon as possible.
Thank you for your understanding and support. I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Currentcatalog's policy states that orders begin processing as soon as they are submitted, so changes or cancellations to orders, including personalized items, cannot be made once submitted. Customers may opt out of the service at any time, indicating the option to cancel their membership or subscription, though specific refund or billing details are not explicitly provided on the main support pages.
To cancel your subscription on CurrentCatalog.com, you generally need to have access to your account password. This is because you typically need to sign in to manage your subscription. If you have forgotten your password, you can reset it at this link: https://www.currentcatalog.com/customer/account/forgotpassword. If you prefer, you can also contact their customer service through email, phone, or chat for assistance, but having account access is usually needed for cancellation.
- Too much focus on acquisition rather than retention of loyal customers.
- The value provided no longer meets customer expectations (e.g., lower quality or restricted options).
- Lack of options to change or edit their subscription (e.g., no flexibility to skip or modify deliveries).
- Price increases without perceived added value.
- Customers don’t actively use the products or services subscribed to.
- Customers are trying to cut down on costs.
- Finding cheaper competitors.
- Competitors offer better services or products that align more closely with customer needs.
- Poor customer experience, especially with inadequate or slow customer service.
Currentcatalog does not appear to explicitly offer a subscription service with lock-ins or early cancellation fees based on available policy information. However, membership in their Blue Ribbon Club, which is free and activated after placing at least two orders in 12 months, suggests ongoing use but does not detail cancellation restrictions. Users should be aware that cancellation options or any related fees for recurring billing or subscriptions are not clearly disclosed, so it may be more difficult to immediately stop recurring charges if any subscription-like service exists.
Before cancelling your subscription or membership with CurrentCatalog, it's important to know that you will lose access to their extensive catalog of products and any exclusive content or features that come with the subscription. You may also lose the convenience of automated or personalized order options tied to your account. Additionally, any ongoing promotions or special pricing available only to subscribers will no longer be accessible. It's a good idea to review any pending orders or commitments before cancelling to avoid disruptions.
- First Name
- Last Name
- Email Address associated with the account or order
- Order Number or Billing Address (including Zip Code)
- Reason for cancellation or message detailing the request
- Customer service contact method (phone, email, or contact form)
We've actually written a step by step guide on how to get a refund from currentcatalog. Check it out!
The Easiest Way to Cancel currentcatalog
If you’re frustrated trying to cancel your subscription, membership, or bill from currentcatalog—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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