DakotaPro is a company that provides internet services, mainly for people living in rural Southern Arizona. They offer different internet plans starting at $44 per month, with no data caps on most plans, and speeds that can handle streaming and gaming well. Customers are usually billed monthly in advance, with bills sent at the start of each month and payments due by the end of the month. They also have an easy-to-use online portal for managing accounts and payments, plus local friendly support if any issues come up.
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Cancellation requires contacting customer service either via phone or email, and refunds are sent by physical check, which can cause delays in the process. The need to use a customer portal for updating information and potential access issues adds moderate complexity, but the process is straightforward once communication is established.
Estimated Time
On average, it takes
30 minutes
00
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minutes to cancel a DakotaPro subscription.
How to Cancel DakotaPro: Step by Step
If you purchased through DakotaPro's website:
- Log in to your account on the DakotaPro website.
- Navigate to the "Manage Subscription" or "Billing" section of your account.
- Select the subscription you wish to cancel.
- Click on "Cancel Subscription" and confirm the cancellation when prompted.
- You will receive a confirmation email regarding the cancellation.
If you purchased through a third-party billing source:
- Identify the billing source (e.g., credit card, PayPal).
- Contact the billing source directly to request cancellation of the subscription.
- Follow the instructions provided by the third-party billing source to complete the cancellation.
Tips & Tricks for Canceling DakotaPro
- Dispute the charge with your bank or credit card company immediately if cancellation through DakotaPro is not acknowledged. Blocking the card and issuing a new one is often cited as a last resort.
- Use firm, clear language emphasizing unauthorized charges and demand immediate cancellation; avoid polite requests that may be ignored.
- Document all communication attempts including dates, times, and content of calls or emails to build a case if escalation is necessary.
- Call during business hours when the support team is available to increase your chances of speaking to a live representative.
- Escalate persistently by asking to speak to a supervisor or higher-level customer support if initial contacts fail to resolve the issue.
- Keep your refund request concise and focused on unauthorized recurring billing rather than emotional appeals.
- Save screenshots of subscriptions and charges as proof of ongoing billing to accompany disputes or complaints.
- Check forums for current contact details and any user-shared direct phone lines or emails that might bypass standard customer service hurdles.
- Give warnings of reporting to consumer protection agencies if no response or cancellation confirmation is received after repeated contact attempts.
- Trial subscription cancellation attempts carefully sometimes going partially through the online cancellation flow can trigger retention offers or cancellation processing.
DakotaPro Customer Service Info
If you need assistance, here's how you can get in touch with DakotaPro's support team.
Cancel DakotaPro Script
Script
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Dear DakotaPro Support,
I hope this message finds you well. I would like to request the cancellation of my subscription due to personal financial considerations that require me to manage my expenses more closely at this time. I appreciate the service provided; however, I believe it's best for me to discontinue my membership now.
Please confirm the cancellation and let me know if there's anything else you need from me to process this request.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
DakotaPro allows customers to cancel their membership or subscription at any time. Refunds for cancellations are issued twice a month via physical paper check sent to the customer's last known postal address.
To cancel your subscription with DakotaPro (dakotacom.net), you will need to access your Customer Portal, which requires your password. If you do not know your password, you can reset it at the Customer Portal login page: https://customer.dakotapro.biz/. If you have trouble with your credentials or cancellation, DakotaPro recommends contacting their Customer Service team at 520-745-3900 for assistance. Therefore, having your password or access to reset it is important for managing your subscription cancellations.
- Unreliable service leading to frequent internet outages, sometimes weekly or bi-weekly.
- Subpar internet speed and overall slow connectivity affecting user experience.
- Poor customer service or difficulty reaching support for issues.
- Billing issues or dissatisfaction with charges.
- Technical problems that are persistent despite support efforts.
- Better alternatives available leading customers to switch providers.
- Installation or setup difficulties that may cause frustration.
- Service interruptions impacting work or daily activities.
- Overworked technical staff leading to slower resolution times.
DakotaPro (Dakotacom.net) allows you to cancel your membership at any time by disabling auto-renew in your account settings, but payments are non-refundable and no credits are given for unused portions of your subscription. Users should be aware that while the service does not appear to enforce strict contracts or lock-ins, there are reports of expensive cancellation fees (e.g., $320) associated with Dakotacom services, suggesting potential early termination fees or tricky billing practices may apply to certain accounts. Always check your specific contract terms carefully and be cautious of possible high cancellation fees when attempting to cancel.
Before cancelling a DakotaPro subscription, know that you will lose access to their residential wireless internet service, which includes high-speed and low-latency connections suitable for working, streaming, and gaming. Also consider that cancellation means the end of any tailored plans you have, so you will no longer receive the benefits of their network speeds and service reliability. If you need assistance with cancellation or technical support, DakotaPro provides customer support via phone and email. It is important to verify any potential early termination fees or final billing details directly with DakotaPro.
- Account holder's full name
- Account number or username
- Contact email address on file
- Phone number on file
- Service address (if applicable)
- Details of the service or subscription to be cancelled (e.g., plan name, type of service)
- Reason for cancellation (may be requested or required by some providers)
- Preferred cancellation date (or effective date of termination)
- Confirmation that all equipment will be returned (if equipment was issued by DakotaPro)
- Awareness of potential fees (restocking, early termination, etc.)
- Adherence to notice period (if specified in your agreement)
- Authorized contact’s identity (if someone other than the account holder requests the cancellation)
We've actually written a step by step guide on how to get a refund from DakotaPro. Check it out!
The Easiest Way to Cancel DakotaPro
If you’re frustrated trying to cancel your subscription, membership, or bill from DakotaPro—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to DakotaPro?
DAKOTAPRO, DAKOTAPRO.NET, DAKOTACOM.NET, DAKOTAPRO PAYMENT, DAKOTAPRO SERVICE, DAKOTAPRO CHARGE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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