Discovery+ is a streaming service that offers access to over 70,000 real-life TV episodes from popular channels like HGTV, Food Network, TLC, and more. They have two subscription plans for consumers: a $5.99/month plan with ads and a $9.99/month ad-free plan. Both plans come with a 7-day free trial and automatically renew each month, but you can cancel anytime. If you're seeing a charge from Discovery+, it's likely for one of these plans giving you unlimited streaming access.
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The cancellation process is straightforward by signing into discoveryplus.com, navigating the account settings, and selecting cancel. Some users may face slightly more difficulty if they subscribed through third-party platforms like Roku or app stores, which require cancelling through those specific services, but overall it is not very hard.
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How to Cancel Discovery+: Step by Step
If you purchased through discoveryplus.com:
- Visit discoveryplus.com and sign in to your account.
- Select your profile icon in the upper right corner.
- Click on Account.
- In the Subscription section, select Cancel Your Subscription.
- If the cancel option is unavailable, contact customer support for assistance.
If you purchased through Amazon:
- Go to the Amazon Appstore or Prime Video Channels.
- Sign in to your account.
- Select Your Account and go to Memberships & Subscriptions.
- Find discovery+ and select Cancel Subscription.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access Your Apple ID.
- Select Subscriptions.
- Find discovery+ and tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) and select Subscriptions.
- Find discovery+ and tap Cancel Subscription.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select Streaming Channels.
- Go to My Channels and find discovery+.
- Select Manage Subscription and then choose Cancel Subscription.
If you purchased through Verizon:
- Sign in to your My Verizon account online.
- Select Account and then Subscriptions.
- Find discovery+ and select Cancel Subscription.
If you purchased through Xfinity:
- Sign in to your Xfinity account.
- Select Billing and then Subscriptions.
- Find discovery+ and click Cancel.
If you purchased through Samsung:
- Open the Galaxy Store on your Samsung device.
- Tap on the menu icon and select My Apps.
- Find discovery+ and select Uninstall to cancel the subscription.
Tips & Tricks for Canceling Discovery+
- Know where your subscription originated: Check if Discovery+ was signed up through Roku, Samsung, Amazon, Verizon, PayPal, or directly through Discovery+; cancel through that platform.
- Check all linked accounts: Subscriptions can be managed through device app stores (iOS App Store, Google Play, Samsung Account, Roku, Amazon) or payment platforms like PayPal.
- Call or chat customer support multiple times: If self-service cancellation fails, escalate to customer service and specifically ask to be transferred to the "loyalty" or "retention" team.
- Follow up persistently: Expect delays and occasional system lags; keep proof of cancellation requests and confirmations.
- Use explicit language: Tell support "I want to cancel my Discovery+ subscription effective immediately and stop all future payments."
- Escalate when needed: Mention you are aware of company policies designed to make cancellation difficult and insist on supervisor intervention if not resolved.
- Check payment methods separately: If charged via PayPal or debit/credit card, cancel or revoke payment agreements there as a backup.
- Time your cancellation: Avoid free trials or promotional add-ons when possible, as these often complicate cancellation procedures and timelines.
- Document all communications: Save screenshots, chat logs, emails, and confirmation numbers for reference if disputes arise.
- Be persistent with multiple channels: If online cancellation fails, try app stores, device settings, payment processors, and phone calls in combination.
- Check your billing statement: Sometimes cancellation errors mean you're still getting charged; dispute charges with your bank if necessary.
Discovery+ Customer Service Info
If you need assistance, here's how you can get in touch with Discovery+'s support team.
Cancel Discovery+ Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Discovery+. Due to recent changes in my personal circumstances, I find that I am unable to utilize the service as much as I would like.
I appreciate the content offered, but it no longer aligns with my needs. Please confirm the cancellation of my membership and ensure that no further charges are incurred. Thank you for your assistance.
Best regards,
[Your Name]
Frequently Asked Questions
Discovery+ subscriptions automatically renew each month until you cancel. To avoid further charges, cancel your subscription at least one day before your next billing date. Note that deleting the app does not cancel your subscription; cancellation must be done through the platform where you subscribed.
To cancel your Discovery+ subscription directly on discoveryplus.com, you need to sign in to your account first, which means you will need your password. If you don't remember your password, you can reset it at https://www.discoveryplus.com/password-reset. However, if your subscription is billed through a third party like Amazon, Apple, or Roku, you will need to follow their cancellation processes, which also generally require account login credentials. So, in most cases, having your password or access to reset it is necessary to cancel your subscription.
- Late or missing episodes, especially for popular shows like "90 Day" franchise.
- Terrible app experience with clunky interface, lags, and frequent video player crashes.
- Excessive advertisements despite paying for the service, disrupting viewing experience.
- Price increases that are considered too high for the content offered.
- Poor content availability, including disappearing shows and incomplete sports coverage.
- Misleading advertising about ad-free packages and extra charges for certain content.
- Repetitive commercials playing over and over, causing user frustration.
- Security concerns such as suspected credit card fraud linked to the platform.
- Shows and channels catered separately causing confusion and dissatisfaction with content bundles.
- Delayed streaming and platform prioritization of other streaming services for new releases.
- Poor customer service and difficulty contacting the company for support.
- Disrupted series continuity where users can't easily resume where they left off.
- Buffering and playback issues on certain devices and TVs.
Discovery+ does not have lock-in contracts or early cancellation fees, but you must cancel your subscription at least 24 hours before the next billing date to avoid being charged for the next cycle. Once canceled, you retain access until the end of your current paid billing period, but subscription fees are non-refundable and there are no prorated credits. If the subscription was purchased through a third party, cancellation must be done through that provider's terms. Keep in mind, simply deleting the app does not cancel your subscription, and promotional offers require cancellation before the promo period ends to avoid full-price charges.
Before cancelling your Discovery+ subscription, know that you will lose access to all subscription content and features immediately or once the current subscription period ends. This includes streaming access to the entire library of images, videos, programs, live streams, and channels that are available to subscribers. You will no longer be able to stream or download content, as your license to access the service is valid only during an active subscription. Additionally, cancellation procedures might differ depending on how you subscribed (directly or through a third party), but deleting the app does not cancel your subscription automatically.
- Registered email address or phone number linked to the Discovery+ account
- Account password to sign in
- Access to Discovery+ account via website or app (for direct subscriptions)
- Knowledge of subscription provider (e.g., Discovery+ direct, Apple, Google Play, Roku, or another third party)
- Access to the account or platform through which the subscription was originally set up (if third party, such as Roku, Apple, Google Play, etc.)
- Payment method or last transaction details (may be required if contacting customer support for manual cancellation or account verification)
- Proof of identity (if access to account email or phone number is lost, such as payment receipts or other identifying details)
- Confirmation of cancellation (look for a confirmation email or update in subscription status after cancellation)
- Billing cycle awareness (knowing when your next billing date is in order to avoid unexpected charges)
We've actually written a step by step guide on how to get a refund from Discovery+. Check it out!
The Easiest Way to Cancel Discovery+
If you’re frustrated trying to cancel your subscription, membership, or bill from Discovery+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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