Doba is an online platform that helps people find and sell products easily, mainly through drop-shipping. They offer different subscription plans that give you access to product listings, store integrations, and tools like AI-powered product finders and auto-listing features. The plans are billed monthly or quarterly, and you might see charges from Doba if you subscribe to one of their service plans to manage your online store. They also provide 24/7 support and have options for businesses of all sizes, from beginners to large enterprises.
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Doba provides a clear and straightforward process for cancelling a subscription through their website, with a dedicated 'Cancel Subscription' link in the Pricing Plan section. The user just needs to follow on-screen instructions after logging in, which makes the process relatively easy.
Estimated Time
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5 minutes
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minutes to cancel a Doba subscription.
How to Cancel Doba: Step by Step
If you purchased through Doba.com:
- Log in to your Doba.com account.
- Click "Pricing Plan" on the left navigation panel.
- Click on the "Actions" button located on the upper right corner of your Plan section.
- Click the "Cancel Subscription" link.
- Follow the prompts and instructions to finalize the cancellation process.
- Your access to the Doba site will be terminated once your subscription is canceled.
Tips & Tricks for Canceling Doba
- Be polite but firm: Use clear, respectful language stating you want to cancel immediately.
- Cancel before billing cycle: Initiate cancellation well before the next billing date to avoid unwanted charges.
- Use the website portal: Log in to your account and use the official 'Cancel Subscription' button to ensure the process starts correctly.
- Document your cancellation: Save screenshots or email confirmations of cancellation requests as proof.
- Mention contract terms: If pressured to continue, cite the company’s binding Terms of Use that allow cancellation.
- Escalate if needed: If cancellation isn’t accepted, escalate to customer service supervisors or use formal complaint channels.
- Avoid chargebacks: Chargebacks can be seen as contract breaches and lead to complications.
- Leverage timing and persistence: Repeat cancellation requests if the first attempt fails and consider contacting support during business hours for faster response.
- Use refund or hardship tactics cautiously: Some users have found mentioning financial hardship or refunds due to dissatisfaction effective but always stay truthful.
- Check for auto-renew settings: Disable any auto-renew options proactively to avoid surprise charges later.
Doba Customer Service Info
If you need assistance, here's how you can get in touch with Doba's support team.
Cancel Doba Script
Script
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Dear Doba Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Doba. Due to personal reasons, I have decided to discontinue my membership as I am currently unable to utilize the services effectively.
I appreciate the support and service I have received, but I believe it is in my best interest to cancel at this time. Please confirm the cancellation of my subscription and any final billing details.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Doba's cancellation policy allows members to cancel their trial or paid subscription plans at any time through their account by following prompts under the Pricing Plan section. Access to the site ends immediately upon cancellation. Refunds are not available if the subscription fee has been charged for over 72 hours or for trial subscriptions, and cancellations must be made before the next billing cycle to avoid additional charges. Early termination during a Commitment Period may incur liquidated damages based on remaining billing cycles.
Yes, you need your password to cancel your subscription on Doba because you must log into your Doba.com account to access the cancellation option. The cancellation process requires you to log in, go to the Pricing Plan page, and follow prompts to cancel. If you forgot your password, you can reset it here: https://login.doba.com/forget. This ensures your account security during subscription cancellations.
- High prices making it difficult to compete or make a profit.
- Overpriced products compared to competitors like eBay or Amazon.
- Inventory issues such as a large number of products being out of stock.
- Problems canceling subscriptions, including having to call and convince customer service rather than being able to cancel electronically.
- Concerns about legitimacy of the wholesaler and their business model.
- Billing issues, such as being charged even after canceling a free trial.
Doba allows you to cancel your membership at any time via their website, email, chat, or phone. However, if you commit to a fixed period, you must keep the subscription for that duration or face early termination fees calculated as a percentage of remaining billing cycles. Also, Doba does not provide refunds for partial subscription periods, so cancelling mid-cycle won’t earn you any credits or refunds, and you must cancel before the renewal date to avoid being charged for the next billing cycle.
Before canceling your Doba subscription, know that once you cancel, your access to the Doba site and its features will be immediately terminated. If your subscription fee has been charged for more than 72 hours, you will not be eligible for a full refund on monthly, quarterly, or annual subscriptions. Trial subscriptions are also non-refundable. It's important to follow all cancellation prompts carefully, and if you encounter any issues, customer support is available to help.
- Doba.com account login credentials (to access your account and initiate online cancellation)
- Your name (for identification on customer support requests)
- Email address associated with your account
- Phone number (for contact by support, as required by the support form)
- Subject or description of your cancellation request (if contacting support)
- Written request or email (required if membership purchased over the phone; must be postmarked or dated within cancellation period)
- Mailing address for written cancellations (3401 N Thanksgiving Way Suite 150 Lehi, UT 84043, if mailing a request)
- Timely notice (request must be sent before the end of your current billing period to avoid additional charges)
- Follow all prompts and instructions on the online "Cancel Subscription" process
We've actually written a step by step guide on how to get a refund from Doba. Check it out!
The Easiest Way to Cancel Doba
If you’re frustrated trying to cancel your subscription, membership, or bill from Doba—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Doba?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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