DoFasting is a platform that helps you track intermittent fasting and supports your fasting journey with an app and other health-related products like appetite suppressants and smart scales. They offer three main subscription plans for their app: 3 months, 6 months, and 12 months, with prices that can change based on discounts and promotions. If you see a charge from them, it's likely for a subscription to their app that helps guide and monitor your fasting. You can also personalize your subscription price by taking a short quiz on their website.
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The cancellation process is straightforward if the subscription was purchased via DoFasting's website or app stores, with clear instructions and direct links provided. The only minor complication is remembering that deleting the app does not cancel the subscription, and users may need to contact support if issues arise, which slightly increases difficulty but remains quite manageable.
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minutes to cancel a DoFasting - Fasting Tracker subscription.
How to Cancel DoFasting - Fasting Tracker: Step by Step
If you purchased through dofasting.com:
- Go to the DoFasting login page.
- Log in with your account details (username and password).
- Navigate to your subscription information.
- Select the option to cancel your subscription and confirm your choice.
If you purchased through the App Store:
- Open your device’s Settings app.
- Tap on your name at the top.
- Select Subscriptions.
- Find DoFasting in your list of subscriptions.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions, then find DoFasting.
- Tap Cancel Subscription and follow the prompts.
If you purchased a supplement subscription:
- Send a message using the Submit a request link on the DoFasting help page.
- Alternatively, email support at shop@dofasting.com.
- Make sure to send the cancellation request at least 48 hours before the end of the current subscription period.
Tips & Tricks for Canceling DoFasting - Fasting Tracker
- Set reminders to cancel right before the trial or subscription renewal period to avoid automatic charges.
- Cancel via the app store directly (App Store or Google Play) instead of through the app to avoid loopholes.
- Cancel immediately after activating the free trial to use the full trial period without risking unwanted charges.
- Do not delete the app alone as it does not cancel the subscription; always confirm cancellation through subscription settings.
- Document all communication attempts with customer service including emails and messages when requesting cancellation or refunds.
- Use clear, firm language demanding cancellation and refunds for unauthorized charges, mentioning potential disputes with credit card companies if ignored.
- Escalate by disputing charges through your credit card or PayPal if direct cancellation fails or charges continue after cancellation attempts.
- Be persistent and patient as some users report long delays and unresponsive customer support.
- Watch for hidden auto-renewal terms in the fine print to anticipate automatic annual or quarterly billing.
- Check your subscription status regularly on your payment platforms to detect any active subscriptions and cancel promptly.
- Do not rely solely on company’s official cancellation links as some users reported these links and buttons do not work properly.
- Consider legal or formal complaint routes like Better Business Bureau complaints or consumer protection agencies if all else fails.
DoFasting - Fasting Tracker Customer Service Info
If you need assistance, here's how you can get in touch with DoFasting - Fasting Tracker's support team.
Cancel DoFasting - Fasting Tracker Script
Script
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Dear DoFasting Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription for the DoFasting app. Due to some recent personal changes, I am unable to continue using the service at this time.
I appreciate your assistance with this matter and would like to confirm that my subscription will be canceled and that no further charges will be processed. Thank you for your understanding.
Best regards,
Frequently Asked Questions
DoFasting memberships can be canceled anytime depending on where the subscription was purchased. For purchases via dofasting.com, users must log in to their account to cancel; for App Store or Google Play purchases, cancellations must be done through those platforms. Deleting the app alone does not cancel the subscription, and users should confirm cancellation or contact support if issues arise.
To cancel your DoFasting subscription through their website, you do need your password to log in at https://dofasting.com/clients/login. If you purchased the subscription via the App Store or Google Play, you must cancel it through those platforms instead. Simply deleting the app will not cancel your subscription. If you have trouble canceling, support is available via the Submit a request button on their site or by emailing hello@dofasting.com. If you don't remember your password, you can reset it on the login page.
- Unexpected subscription charges without warning or renewal notices.
- Difficulty canceling subscriptions, including disappearing or hard-to-access cancellation pages.
- Continued charges after cancellation requests, with reports of being charged months or years later.
- Unresponsive or poor customer service, making it hard to reach support or get cancellations processed.
- Refund requests often denied or only partially honored, leading to customer frustration.
- Lack of transparency regarding auto-renewal policies and billing practices.
- Billing errors, such as charges happening without use of the service or after uninstalling the app.
- Unauthorized charges or "ghost accounts" charging customers without visible active subscriptions.
- Additional undisclosed charges for features beyond the basic subscription.
- App issues, including poor functionality that contributes to cancellation difficulties.
- Refund and cancellation processes that require disputing charges through credit cards or third parties due to company inaction.
DoFasting subscriptions auto-renew automatically unless canceled at least 48 hours before the end of the current period. You cannot cancel by simply deleting the app; cancellation must be done through the platform where you purchased the subscription (DoFasting website, Apple App Store, or Google Play). There are no reports of lock-in contracts or early cancellation fees, but you must actively cancel to avoid being charged for the next term, especially after any trial period ends. Be sure to receive confirmation of your cancellation to prevent unexpected charges.
Before canceling your DoFasting subscription, it is important to know that cancellation must be done at least 48 hours before the end of your current billing cycle to avoid being charged for the next period. Simply deleting the app will not stop the subscription; you must cancel through the platform where you subscribed (App Store, Google Play, or DoFasting website). Once canceled, you will lose access to subscription-only features such as personalized fasting plans, progress tracking, and educational content. Additionally, customer reports highlight some difficulty in cancellation and subscription management, so contacting support early might be necessary if issues arise.
- Account login details (username and password) for dofasting.com if canceling via the website.
- Email address used to sign up for the DoFasting account.
- Proof of payment (such as a payment receipt or a screenshot from your bank statement).
- First and last name (especially if canceling via a third-party service or email).
- Billing address (may be requested by third-party cancellation services).
- Subscription details (such as type of plan and purchase platform: website, App Store, or Google Play).
- Detailed information about your request (if submitting a support or refund request, describe the issue clearly).
- Apple ID or Google Account details (if canceling through the App Store or Google Play, you must be signed in with the correct account).
We've actually written a step by step guide on how to get a refund from DoFasting - Fasting Tracker. Check it out!
The Easiest Way to Cancel DoFasting - Fasting Tracker
If you’re frustrated trying to cancel your subscription, membership, or bill from DoFasting - Fasting Tracker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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DoFasting, DoFasting.com, DoFasting App
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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