DubClub is a platform where sports betting experts, called "cappers," share premium sports betting advice with subscribers who pay for this content. If you see a charge from DubClub, it’s likely because you subscribed to a capper’s service to get their betting tips and advice. Subscriptions are billed regularly, and you can manage your subscription, update payment info, or cancel anytime. It’s basically a way to get reliable betting info through a paid community setup.
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The cancellation process for DubClub is straightforward and involves only a few steps within the user account interface. The instructions are clearly provided, and no complex contact with customer service is required unless there's a problem, making it relatively easy but not immediately obvious to all users.
Estimated Time
On average, it takes
3 minutes
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minutes to cancel a DubClub subscription.
How to Cancel DubClub: Step by Step
If you purchased through DubClub website:
- Sign in to your DubClub account on the website.
- Click on the "Account settings" drop-down menu located in the top right corner.
- Select the "Manage subscriptions" tab.
- Locate the subscription you want to cancel and click on "Cancel subscription".
- Confirm the cancellation by clicking "Yes, cancel".
- Note that you will still have access to your content until your subscription expires, but you will not be charged again.
- Make sure you are logged into the correct account if subscriptions do not appear.
- If you do not see subscriptions listed, check again in "Manage Subscriptions" to verify if your subscription has ended.
- If you unsubscribed but were still charged, it may be because you unsubscribed after the renewal date.
- For further assistance, email support@dubclub.zendesk.com.
Tips & Tricks for Canceling DubClub
- Choose late evening or weekend times to reach support, when customer service is less busy and wait times can be shorter.
- Immediately state "I want to cancel my subscription" without giving a reason. Avoid engaging in retention attempts or providing justification.
- Use direct, firm language and be persistent. Repeat cancellation requests if initially ignored or delayed.
- Keep records of all communication, including screenshots, emails, and call logs, to escalate if needed.
- If online cancellation is ineffective, call their customer service. Ask firmly for the cancellation; sometimes hanging up and calling back helps.
- If the phone number doesn't answer, leave voicemails or try different contact methods such as social media or email.
- Escalate to payment provider or bank to block further payments if the subscription persists despite requests.
- Freeze or block the payment card used for subscription payment if cancellation attempts fail; companies generally email you after failed payments allowing you to cancel more easily.
- Do not get drawn into prolonged negotiations or attempts to keep the subscription. Stay polite but unwavering.
- Be aware that some companies use "dark patterns" to make cancellation difficult, so be prepared for multiple attempts and follow-ups.
DubClub Customer Service Info
If you need assistance, here's how you can get in touch with DubClub's support team.
Cancel DubClub Script
Script
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Dear DubClub Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to some recent changes in my personal circumstances, I have decided to reduce my monthly expenses and will no longer be able to continue my membership.
Please confirm the cancellation at your earliest convenience, and let me know if you need any further information from my side.
Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
DubClub's subscription cancellation policy requires users to unsubscribe through their account settings before the renewal date to avoid being charged; once unsubscribed, users retain access until the subscription expires but will not be charged again. Their refund policy is strict: all sales are final and non-refundable, including for incorrect purchases, dissatisfaction, or unused subscription time. Additionally, subscriptions may be terminated without refund for violations of the Terms of Service.
To cancel your DubClub subscription, you need to sign in to your DubClub account, which means you will need your password. Once logged in, go to "Account settings," then "Manage subscriptions" to cancel your subscription. If you don't remember your password, you can reset it via this link: https://dubclub.win/auth/login (look for password reset option on the login page). There is no mention of phone or chat support that allows cancellation without logging in, so having your password is necessary.
- Forgetting to cancel before the auto-renewal period causes unexpected charges.
- Dissatisfaction with customer service especially relating to refund requests.
- No refunds policy leads to frustration when users seek cancellations or refunds.
- Subscription fees not providing expected value or results.
- Auto-renewal feature that auto-charges without explicit recent consent.
- Lack of transparency about the non-refundable nature of the subscription.
- Technical issues such as problems accessing the content or subscription services.
- Change in personal circumstances such as financial issues or no longer needing the service.
DubClub has a strict no-refund policy where all sales are final and non-refundable. Subscriptions auto-renew unless you manually disable this in the Subscription Settings; failure to do so means you will be charged again with no refund for unused time. There are no specific contracts or lock-ins, but you must cancel before the next billing cycle to avoid charges, and immediate termination without refund is possible for terms violations. So, be very cautious about when and how you cancel to avoid unwanted charges.
Before cancelling your DubClub subscription, it's important to know that cancelling stops the auto-renewal but does not immediately end your access. You will continue to have access to content and posts until your current subscription period expires. Once expired, you lose access to all subscription benefits and content from DubClub. Also, all sales are final with no refunds offered for cancellations, even if you unsubscribe after a renewal charge; refunds or credits are not provided for partial or unused subscription periods. Be sure to cancel before the renewal date to avoid being charged for the next period.
- Login credentials (phone number used as username and one-time verification code)
- Access to your DubClub account
- Account settings: ability to navigate to Manage subscriptions
- Subscription identification (locate the subscription you want to cancel)
- Confirmation of cancellation (click "Cancel subscription" and confirm)
- Email address and/or phone number, if contacting support
- Ability to receive confirmation via email or text, depending on account setup
- Correct login account (if you have multiple accounts, make sure you are logged into the right one)
- Supporting details (if contacting support: details of your subscription, any issues with the cancellation process, etc.)
We've actually written a step by step guide on how to get a refund from DubClub. Check it out!
The Easiest Way to Cancel DubClub
If you’re frustrated trying to cancel your subscription, membership, or bill from DubClub—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to DubClub?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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