EasyWorship offers church presentation software with subscription plans that auto-renew monthly or yearly. They have a Basic subscription providing software updates and features, while their Premium subscription adds access to a large media library with fresh, regularly updated content. You can cancel anytime, and pricing depends on the size of your church. If you see a charge from EasyWorship, it's likely for one of these subscriptions to help run their software and media services.
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Cancelling an EasyWorship subscription can be done directly through the user's account on the EasyWorship website by logging in and navigating to 'Product Licenses' where the option to cancel is available. The process is straightforward and does not require contacting support as a mandatory step, making it relatively easy for consumers.
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How to Cancel EasyWorship: Step by Step
If you purchased through EasyWorship.com:
- Go to your EasyWorship account and log in using your credentials.
- Once logged in, click on the Product Licenses tab at the top of the page.
- You will see your active subscription listed there. Choose the option to cancel or change your subscription.
- Follow any additional prompts to confirm your cancellation.
If you purchased through email or need support:
- Email support at orders@easyworship.com detailing your request to cancel your subscription.
- Alternatively, call or chat with their support department for assistance in canceling your subscription.
Tips & Tricks for Canceling EasyWorship
- Initiate cancellation immediately after subscription renewal to avoid additional charges.
- Use firm and clear language in emails or chats, explicitly stating you want to cancel and want no further charges.
- Contact support directly via phone or email rather than relying only on the website interface, as cancellation links can be hidden or disabled.
- Be persistent and prepared to escalate your request if initial cancellation attempts are ignored or denied.
- Request confirmation of cancellation in writing to have proof of your cancellation request.
- Time your cancellation request before the renewal date to prevent automatic billing.
- If online cancellation options are disabled or hidden, use the provided sales or support phone numbers to speak directly with a representative.
- If facing difficulties, consider using a virtual card or contacting your bank to block future payments as a last resort.
- Be aware that multiple cancellation attempts may be necessary as subscriptions can be reactivated accidentally.
EasyWorship Customer Service Info
If you need assistance, here's how you can get in touch with EasyWorship's support team.
Cancel EasyWorship Script
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Dear EasyWorship Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my EasyWorship subscription. After careful consideration, I have decided to discontinue my membership as I am not utilizing the service as much as I anticipated.
I appreciate the features provided by EasyWorship, but I believe it is best for me to explore other options at this time. Please confirm the cancellation of my subscription and let me know if there are any final steps I need to follow.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
EasyWorship allows you to cancel your subscription anytime by logging into your account and managing your subscription settings. Monthly subscriptions stop auto-renewal upon cancellation but do not offer refunds; access continues until the end of the current billing month. Annual subscriptions have a 90-day refund window for prorated refunds (with conditions for Premium subscriptions), but after 90 days, no refunds are given though access continues until the end of the annual billing period.
To cancel your EasyWorship subscription, you do need to log in to your account, which requires your password. Once logged in, you can manage or cancel your subscription by clicking on Product Licenses at the top of the account page. If you have forgotten your password, you can reset it by going to the EasyWorship login page and clicking the "Forgot password?" link to receive a reset email. You can reset your password here: https://www.easyworship.com/login.
- Inconsistent and infrequent updates: Users report that EasyWorship often has years between promised feature and security releases.
- Unresolved software issues: Ongoing problems with PowerPoint compatibility and delays in fixing issues related to new Office versions frustrate subscribers.
- Lack of dependability in update schedule: The irregular update cycle leads to hesitance in continuing subscriptions.
- Subscription model dissatisfaction: Some users dislike transitioning from a purchase to a subscription model, feeling it lacks guarantees or adequate return on investment.
- Change in church attendance or use case: Users cancel subscriptions when they no longer attend the church or organization using EasyWorship.
- Customer support experiences: Mixed reviews on support responsiveness and cancellation process may influence cancellation decisions.
EasyWorship allows you to cancel your subscription at any time, but there are notable restrictions and potential charges to be aware of. If you have an annual subscription billed monthly, after the first 90 days, you must continue paying remaining monthly payments for the annual commitment, even if you cancel, and no refunds are given after that period. For Premium subscriptions, cancellation after 90 days still requires payment of remaining months in the contract, and no refunds are given; also, downloaded media from the Premium library can affect refund eligibility. Monthly subscriptions can be canceled at any time but are non-refundable for the active month. Essentially, the main landmines are annual contracts with 90-day windows to stop payments fully and refund eligibility tied to non-use of downloaded media.
Before cancelling an EasyWorship subscription, know that cancelling will stop the auto-renewal payments but you will continue to have access to the software until the end of your current billing period—monthly or annual depending on your plan. For Premium subscriptions, you maintain access to both EasyWorship and the Premium media library until the end of the annual renewal billing date, provided you have not downloaded any Premium media within the first 90 days to stop payments early. If your subscription lapses or is cancelled, EasyWorship will revert to a demo mode with a watermark on your projections. Also note, no refunds are given after the first 90 days or after valid digital downloads have been made, so cancellations beyond this period do not entitle you to money back.
- Account login credentials (email address and password) to access the EasyWorship website
- Email address associated with the account, especially if contacting support by email
- Clear request for cancellation (stating you want to cancel the subscription, membership, or billing)
- Account holder's name
- Reason for cancellation (may be requested but not always required)
- Alternate contact method (such as phone number), if provided for verification or follow-up
- Proof of purchase or payment details (rarely requested, but can be helpful in case of issues or disputes)
We've actually written a step by step guide on how to get a refund from EasyWorship. Check it out!
The Easiest Way to Cancel EasyWorship
If you’re frustrated trying to cancel your subscription, membership, or bill from EasyWorship—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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