Elite Performance specializes in aftermarket tuning and motorsport upgrades, offering services like suspension tuning, track-ready tires, routine vehicle inspections, diagnostics, maintenance, alignment, and tire mounting and balancing. They are an authorized JRZ service center and exclusive Nankang Motorsport tire distributor in NorCal. Customers might see charges from them mostly for these kinds of vehicle performance and maintenance services. While the company does have a subscription option on their website, there are no publicly detailed specifics about subscription billing available.
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The cancellation process requires a written notice at least 30 days in advance, which might be inconvenient for some but is clearly stated. Cancellation can be done through the website or email, which simplifies the process, making it moderately easy for consumers.
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minutes to cancel a Elite Performance subscription.
How to Cancel Elite Performance: Step by Step
If you purchased through Elite Performance:
- Prepare your written notice for cancellation. This should include your full name, membership details, and the date you wish to cancel.
- Send your cancellation notice at least 30 days prior to your intended cancellation date.
- You can send this notice via email to info@elitespeedsp.com.
- Alternatively, you can initiate the cancellation through the Elite Performance Center website or its affiliated platforms.
- Receive confirmation of your cancellation from Elite Performance. Ensure you have a record of this confirmation for your records.
- Continue to make payments until you receive confirmation; your membership dues will be prorated for any partial months following your request to cancel.
Tips & Tricks for Canceling Elite Performance
- Contact customer service via multiple channels including phone, email, and social media simultaneously to speed up response time.
- Start cancellation requests a few days before the billing cycle to avoid getting charged for the next period.
- Use firm, clear language like "I want to cancel my subscription effective immediately" and avoid ambiguous terms.
- Ask and insist for a cancellation confirmation number or email to have proof of your request.
- Escalate the cancellation by requesting to speak with supervisors if initial attempts fail.
- Document all interactions with date, time, and representative names to have records for disputes.
- If online cancellation options are hidden or non-functional, mention you will dispute charges with your bank if not cancelled promptly.
- Bring up any dissatisfaction or issues with the service as leverage to insist on cancellation or possible refunds.
- Use social media callouts politely tagging the company publicly can speed up cancellation responses.
Elite Performance Customer Service Info
If you need assistance, here's how you can get in touch with Elite Performance's support team.
Cancel Elite Performance Script
Script
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Dear Elite Performance Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Elite Performance. I have appreciated the services provided, but due to personal financial constraints, I am unable to continue my membership at this time.
Please confirm the cancellation of my subscription and ensure that no further charges will occur. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Elite Performance requires members to provide a written notice at least 30 days in advance to cancel or suspend their membership. They prorate future membership dues for any partial months after receiving the cancellation or suspension notice. Cancellations can be initiated via their website or by emailing their support.
To cancel your subscription with Elite Performance (eliteperformance-us.com), you do not need your password. You can initiate the cancellation by sending a written notice at least 30 days in advance via their website or by emailing info@elitespeedsp.com. There is no mention of phone support or chat support for cancellation, but email cancellation does not require your password. If you need to reset your password for other reasons, you can use the reset password URL typically found on their login page, but it is not needed specifically for subscription cancellation.
- Lack of Proactive, Caring Customer Service: Members feel unacknowledged and uncared for, leading to cancellations.
- Can't Use Membership Due to Lack of Availability or Options: Insufficient service providers, appointments, or flexible choices cause loss of interest.
- Financial Reasons (Often Not the Real Reason): Budget concerns cited but underlying service issues often exist.
- Cost of Membership: High cost is a leading cause for cancellation.
- Time Constraints: Members cancel due to lack of time available for gym use.
- Loss of Motivation: Members quit because they lose their fitness motivation.
- Inconvenience and Overcrowding: Busy or inconvenient gym environments drive cancellations.
- Injuries or Medical Reasons: Health issues force members to cancel.
- Preference for At-Home Workouts: Members switch to home fitness options.
- Poor Gym Environment and Equipment Dissatisfaction: Gym atmosphere and faulty or inadequate equipment discourage membership continuation.
- Unclear Membership Terms: Ambiguity or dissatisfaction with membership contracts leads to cancellation.
- Lack of Goal Setting or Progress Tracking: Members feel unmotivated without clear goals or feedback.
- Inconvenient Gym Hours: Limited or unsuitable hours reduce usability.
- Lack of Social Engagement or Community: Absence of community and connection lowers member retention.
- Safety Concerns: Members cancel if they feel unsafe at the gym.
Elite Performance requires you to provide at least a 30-day written notice before canceling your membership, meaning you will continue to be billed through that period. This 30-day notice essentially locks you in for an extra month after you decide to cancel, so you cannot stop payments immediately. Be aware that your last payment covers the remaining sessions in that notice period, which can feel like a hidden lock-in or delay in cancellation.
Before cancelling your subscription or membership with Elite Performance, it's important to know that you must provide at least a 30-day notice. This notice period serves as your last payment, during which you can continue to use all your remaining sessions. After cancellation, you will no longer have access to the sessions or any member-exclusive content and features tied to your subscription. Additionally, if you decide to rejoin later, you will not be able to retain your existing rate, as rates are subject to change upon re-enrollment.
- Full Name associated with the subscription or membership
- Membership or account number (if applicable)
- Email address used for account registration
- Thirty (30) days written notice of cancellation (as required by agreement)
- Method of notification (email, online form, or in person)
- Contact email address to send cancellation (e.g., info@elitespeedsp.com or Mlopez@eliteperformco.com)
- Physical location or mailing address if submitting notice in writing by mail
- Reason for cancellation (optional, but sometimes requested)
- Reference to original agreement (General Terms Agreement or Digital Membership Terms may be needed)
- Date of intended cancellation
We've actually written a step by step guide on how to get a refund from Elite Performance. Check it out!
The Easiest Way to Cancel Elite Performance
If you’re frustrated trying to cancel your subscription, membership, or bill from Elite Performance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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