Empower Me San Francisco, also known as Empower ME Academy, offers basketball training programs for kids and beginners in the San Francisco Bay Area. They focus on teaching fundamental basketball skills, game IQ, and leadership, all in a fun and supportive environment. While specific subscription or billing details aren't clearly listed, they do have a system for managing accounts and payments through their website, and they offer tuition assistance to help families with costs. So if you see charges or a subscription, it's likely for their basketball skill development programs or membership fees.
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The cancellation can be done online or via the mobile platform easily up to 24 hours before a scheduled experience, indicating a straightforward process with minimal hassle.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Empower Me San Francisco subscription.
How to Cancel Empower Me San Francisco: Step by Step
If you purchased through empowermeacademy.net:
- Log into your account on the Empower Me Academy website.
- Navigate to the Profile or Account Settings section.
- Locate the Subscription or Billing tab.
- Click on Manage Subscription.
- Select Cancel Subscription and follow the prompts to confirm cancellation.
- For any issues, contact customer support at support@empowermeacademy.net.
If you purchased through a mobile app:
- Open the app on your device.
- Go to your profile or account settings.
- Access the Subscriptions section.
- Select the subscription you wish to cancel.
- Click on Cancel Subscription and follow the instructions provided.
Tips & Tricks for Canceling Empower Me San Francisco
- Use direct language like "cancel subscription effective immediately" in your communication.
- Contact Empower Support by email at help@empower.me or support@empower.us and state your cancellation request clearly.
- Use the app's billing section to attempt cancellation and confirm the subscription is listed as canceled.
- Be aware of multiple accounts: check for multiple Empower profiles linked to your bank account that may be causing duplicate charges.
- Follow up persistently if charges continue after cancellation; mention your prior cancellation requests and ask for confirmation of account closure.
- Escalate by opening a formal complaint with Empower via email or in consumer complaint forums if the issue is unresolved.
- Timing tip: cancel during or before the end of the trial period to avoid charges.
- Request refunds clearly for any unauthorized charges due to delayed cancellation.
- Be prepared to explain if charged after cancellation, citing possible multiple accounts or app errors.
- Some users report success by emphasizing the "fraudulent" or "unauthorized charge" nature of the subscription fees to prompt quicker refund actions.
- Document all communications for evidence if escalation is needed.
Empower Me San Francisco Customer Service Info
If you need assistance, here's how you can get in touch with Empower Me San Francisco's support team.
Cancel Empower Me San Francisco Script
Script
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Dear Empower Me Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Empower Me San Francisco. Due to unforeseen personal circumstances, I am unable to continue with the program at this time.
Please confirm the cancellation at your earliest convenience and let me know if any further information is required. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Empower Me San Francisco's cancellation policy allows members to cancel up to 24 hours prior to a scheduled experience on their mobile and online platform. This policy provides flexibility for changes while ensuring timely notice for cancellations.
You do not need your password to cancel your subscription on Empower Me San Francisco. You can cancel it directly through the app by going to the More section, then Billing, and selecting Cancel subscription to complete the process. If you do need to reset your password for any other reason, you can do so here: https://support.empower.me/hc/en-us/sections/360005863033-Manage-Your-Subscription.
- Did not fit customer needs - Customers often cancel because the program or subscription did not meet their expectations or personal goals.
- Cancellation policy constraints - Some users find the cancellation time frame (up to 24 hours before scheduled experience) restrictive.
- Refund policy specifics - Refunds are only given for remaining experiences at the individual rate or if clinics are canceled a week in advance, which some customers may find limiting.
- No refunds for digital products - Digital products and downloads are non-refundable, causing dissatisfaction if the product does not meet expectations.
- Limited product availability or pricing changes - Orders may be canceled or modified, which can frustrate customers expecting consistent pricing or availability.
- Customer service issues - Reviews mention poor customer service experiences as a reason for cancellation or refund requests.
Empower Me San Francisco lets you cancel scheduled experiences up to 24 hours before they occur, but they do not accept returns or provide refunds for purchased digital products or publications under any circumstances. There are no specific mentions of contracts, lock-ins, or early-cancellation fees in their terms, but be aware that once a digital product is bought, no refunds or exchanges are allowed and download links are not re-issued once expired. It's important to act quickly if you want to cancel any experience and understand that digital purchases are final.
Before cancelling a subscription, membership, or bill with Empower Me San Francisco (empowermeacademy.net), it's important to know that cancellations must be made at least 24 hours prior to a scheduled experience. When you cancel, you lose access to the specific experiences or programs you are registered for, as no returns or exchanges are accepted for digital products or publications. Additionally, if you purchased downloadable content, expired download links are not re-issued, meaning you'd have to repurchase to regain access. Refunds depend on the type of experience: programs offer partial refunds for unused sessions, while clinics require a cancellation at least a week before the start to receive a full refund.
- Full name on the account
- Email address associated with the account
- Phone number (if required for identity verification)
- Login credentials to access your Empower Me Academy (ZenPlanner) dashboard
- Account or membership ID (if available)
- Details of the subscription or membership you wish to cancel (such as program name or plan level)
- Reason for cancellation (may be requested)
- Notice of cancellation at least 24 hours before your scheduled experience
- Confirmation of cancellation (save confirmation message or email)
- Communication records with Empower Me Academy support (for documentation)
We've actually written a step by step guide on how to get a refund from Empower Me San Francisco. Check it out!
The Easiest Way to Cancel Empower Me San Francisco
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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