Enerjoy Limited offers a smart sales achievement platform that helps keep sales teams motivated through AI-powered motivational tools. The platform includes features like goal management, dashboards, communication tools, and personalized incentive programs to encourage and reward employees. If you're getting billed by them, it's likely for a subscription to access these motivational and sales performance services. They offer a free plan to test the service, but paid subscription fees are charged regularly and are non-refundable.
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Cancellation requires sending an email to Enerjoy support and, if initiated via an app store, canceling through the app provider as well, which is relatively straightforward. However, the lack of a direct online cancellation option and the need to interact with multiple platforms slightly increases complexity.
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minutes to cancel a Enerjoy Limited subscription.
How to Cancel Enerjoy Limited: Step by Step
If you purchased through the website:
- Log in to your account on the Enerjoy website.
- Go to your profile settings.
- Select Subscription options.
- Locate the cancelation option and follow the prompts to cancel your subscription.
- Confirm the cancellation to ensure auto-renewal is disabled.
If you purchased through the Apple App Store:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find your Enerjoy subscription in the list.
- Tap Cancel Subscription and confirm.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select your Enerjoy subscription.
- Tap on Cancel Subscription and follow the steps to confirm.
Tips & Tricks for Canceling Enerjoy Limited
- Check subscription via Google Play or Apple App Store first as many users found Enerjoy subscriptions managed there.
- Cancel subscription directly from the app under account or settings if not listed in app store subscriptions.
- Use firm but polite language when emailing support at service@support.enerjoy.life requesting cancellation.
- Keep records of cancellation requests such as screenshots or email confirmations as backup.
- If cancellation is ignored or delayed, escalate by disputing charges with your bank or credit card issuer.
- Timing matters: try to cancel just before the renewal date to avoid extra billing cycles.
- Delete the app only after confirming subscription cancellation since deleting app doesn’t cancel the subscription itself.
- Use multiple communication channels if needed: app support email, website contact forms, and banking dispute channels.
Enerjoy Limited Customer Service Info
If you need assistance, here's how you can get in touch with Enerjoy Limited's support team.
Cancel Enerjoy Limited Script
Script
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Dear Enerjoy Team,
I hope this message finds you well. I would like to formally request the cancellation of my subscription with Enerjoy. Unfortunately, I have found that the service no longer meets my needs, and I must discontinue my membership.
Please process my cancellation at your earliest convenience and confirm once it is completed. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Enerjoy Limited's subscription automatically renews at the end of each period until canceled. To avoid renewal charges, users must cancel subscriptions at least 24 hours before the end of the current period via Apple ID settings (for App Store purchases), Google Play settings (for Google Play purchases), or their profile on the Enerjoy website (for website purchases). Canceling disables automatic renewal, but users retain access until the period ends.
To cancel your subscription with Enerjoy Limited, if you subscribed through the Enerjoy website, you will need to log into your account using your registered email and likely your password to manage and cancel your subscription. If you do not remember your password, you would need to reset it via the Enerjoy login page on their site. For subscriptions through Apple App Store or Google Play Store, cancellation is managed through those platforms, typically without requiring your Enerjoy password. If you are unsure or cannot access your subscription details, you can contact Enerjoy support by email to request cancellation. There is no specific phone support for cancellation without authentication.
If you need to reset your password, generally the password reset option is available on the Enerjoy website login page (typically found at https://www.enerjoy.co or an equivalent login portal on their site).
- Unawareness of recurring charges: Customers often do not realize they have signed up for automatic subscription renewals.
- Unexpected charges: Surprise charges on credit card statements frustrate users.
- Difficulty in canceling: Customers find the cancellation process complicated or non-functional through provided links or contact details.
- Lack of usage: Users want to cancel because they have not used the app or service.
- No communication or warnings: Absence of emails or notifications about upcoming charges leads to cancellations.
- Trial period confusion: Some customers mistakenly believe they signed up for a free trial but are charged immediately.
- App deletion does not cancel subscription: Deleting the app without proper cancellation leads to unwanted charges.
- Subscription renewals before consent: Auto-renewals occur unless actively turned off by users at least 24 hours before renewal date.
- Customer service issues: Redirected calls and lack of direct support increase frustration.
- No refunds for current subscription period: Users may want refunds but are informed subscriptions remain active until period ends without refund.
Enerjoy Limited uses auto-renewal for subscriptions, so simply deleting the app won't cancel your membership. You must actively cancel at least 24 hours before your trial or current period ends to avoid charges, and cancellations only disable future billing but keep access until period end. There are no lock-in contracts or early-cancellation fees, but refunds depend on the platform and are not guaranteed, so be careful to cancel on time through the app store or website settings to avoid unwanted charges.
Before cancelling a subscription or membership with Enerjoy Limited, it's important to know that you will not receive refunds for any fees already paid for the current subscription period. Canceling disables automatic renewal, but you retain access to all subscription features until the end of the current billing cycle. Simply deleting the app does not cancel your subscription; you must follow proper cancellation procedures either through Enerjoy directly or via your app provider. Also, cancelling means you will lose access to specific content or features after your current paid period ends.
- Email address associated with the Enerjoy Limited account or subscription
- Full name as registered with Enerjoy Limited
- Account username or order number (if available)
- Method of subscription purchase (e.g., directly on the website, Apple App Store, Google Play Store, etc.)
- Request for cancellation, including a clear statement of intent to cancel the subscription, membership, or bill
- Contact email must be sent to the appropriate Enerjoy Limited support address (e.g., service@support.enerjoy.life or shuteye_support@enerjoy.life)
- If applicable, cancellation or refund request timing (e.g., within 30 days of purchase for refunds or at least 24 hours before renewal to avoid being charged)
- For App Store/Google Play subscriptions: access to your relevant app store account to cancel the subscription directly
- For EU/UK customers: an unequivocal statement of withdrawal within 14 days from purchase (for digital content brought under right of withdrawal)
We've actually written a step by step guide on how to get a refund from Enerjoy Limited. Check it out!
The Easiest Way to Cancel Enerjoy Limited
If you’re frustrated trying to cancel your subscription, membership, or bill from Enerjoy Limited—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Enerjoy Limited?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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