EpicPassNotifications is a service that sends you updates and reminders about your Epic Pass ski season passes, including sales, pricing changes, and deadlines. If you see charges from them, it's usually related to monthly payments or subscription billing for your pass. They also offer a way to manage your subscriptions and request refunds if there are billing issues or if you want to cancel. Basically, if you're getting billed by them, it's because of your ski pass subscription and they notify you about it.
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Cancellation requires calling customer service or visiting a ticket window with limited online self-service options, which makes it moderately difficult. Contact info is provided but no straightforward web cancellation process exists, leading to a higher time investment and uncertainty.
Estimated Time
On average, it takes
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minutes to cancel a epicpassnotifications subscription.
How to Cancel epicpassnotifications: Step by Step
If you purchased through Website:
- Log in to your account on epicpassnotifications.com.
- Navigate to the Account Settings or Subscriptions section.
- Find the subscription you would like to cancel.
- Click on the Cancel Subscription button.
- Follow any on-screen prompts to confirm the cancellation.
If you purchased through Phone:
- Call customer service at (970) 754-0005.
- Request to cancel your subscription.
- Provide any required account information to verify your identity.
- Confirm the cancellation request when prompted by the representative.
If you purchased through Email:
- Send an email to comments@vailresorts.com.
- In your email, clearly state your request to cancel your subscription.
- Include your account details for verification.
- Wait for a confirmation response from customer service.
Tips & Tricks for Canceling epicpassnotifications
- Obtain a medical certificate with a dated injury note from a GP to provide acceptable cancellation grounds.
- Attempt to cancel the subscription through Vail Resorts before the full charge processes.
- Document all communication attempts with Vail Resorts, including calls and emails, to use as evidence if disputing charges later.
- Consider disputing charges with your credit card company if cancellation is denied and charges are applied; some users have successfully won disputes when the company did not respond.
- Be cautious about canceling your credit card to avoid payment, as collections may still pursue and impact your credit report.
- Cancel auto-renewal online by signing into your Epic Account, checking the "Order History" tab, selecting recent orders, and disabling auto-renew if available.
- Timing your cancellation before full payment is charged is crucial to avoid large final payments.
- Keep track of email reminders from Epic Pass, as they often send multiple notices; going to spam may cause missed cancellation windows.
- Use firm, clear language stating your intent to cancel and reasons such as injury or financial hardship if applicable.
epicpassnotifications Customer Service Info
If you need assistance, here's how you can get in touch with epicpassnotifications's support team.
Cancel epicpassnotifications Script
Script
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Hello Epic Pass Notifications Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to changes in my personal circumstances, I am unable to utilize the services as I had planned.
I appreciate your assistance with this matter and look forward to receiving confirmation of my subscription cancellation. Thank you for your understanding.
Best regards,
Frequently Asked Questions
EpicPass memberships are generally non-refundable except under specific conditions such as Priority Day Cancellation, Extended Resort Closure, or certain personal qualifying events. Refund requests tied to these conditions must follow the guidelines on epicpass.com, including tight refund request windows (e.g., two weeks after Reservation System implementation). Auto-renewal charges will continue until cancellation, and non-use of the pass does not qualify for a refund. The pass is non-transferable and use of it constitutes acceptance of these policies.
To cancel your subscription or auto-renewal with epicpassnotifications (epicpassnotifications.com), you will need to contact their customer service directly, usually by phone. They do not provide an online account cancellation feature or an option to cancel without authentication credentials. It seems a password or online login is not mentioned as necessary since cancellations are handled through customer service calls or emails. The phone number to call for cancellation is (970) 754-0005. Since no self-service password reset link or online account portal is indicated for cancellations, resetting a password is not applicable for this process.
- Strict refund policy requiring 30 consecutive days of inability to ski due to injury, illness, or other qualifying reasons.
- No refunds for COVID-19 related travel restrictions, including government travel orders, quarantines, and lodging restrictions.
- Difficult and cumbersome refund process, involving long wait times, repeated submissions of documents, and unresponsive customer service.
- Frustration with customer service that is described as rude, unhelpful, and slow to respond.
- Auto-renewal concerns where users want to cancel to avoid being charged for the next season without clear communication or easy cancellation options.
- Allegations of resort mismanagement which lead to dissatisfaction with the value of the pass.
- Refund denial despite meeting some criteria, leading to complaints about unfair or unclear evaluation of refund requests.
- Refund exclusion for apprehension or inconvenience related to COVID-19, limiting the situations where a refund is granted.
Epic Pass subscriptions come with significant restrictions on cancellations and refunds that can be painful. Season Passes are generally non-refundable except in very specific cases such as Priority Day Cancellation Event, Extended Resort Closure, or qualifying personal events documented with proof. If you try to cancel less than 30 days before the start of a seasonal program, expect a 50% cancellation fee, and missed days or partial refunds are not allowed. There are no easy cancellations once started, and refunds are not issued for inability to use the pass due to weather or other personal reasons, so be very cautious before committing.
Before cancelling an Epic Pass subscription, know that the cancellation process for the auto-renewal requires you to call or email Epic as there is no easy online option to cancel directly from your account. You should document all communications as problems can arise that may not favor you. After cancellation, you will lose access to any benefits associated with the Epic Pass, including access to the ski resorts and any other features linked to the pass for the upcoming season. Also, note that the deadline to opt out of auto-renewal is typically several months before the season starts, so timely action is important.
- Full name of account holder
- Type of pass or subscription purchased
- Pass identification number or account number
- Contact information (such as phone number and/or email associated with account)
- Reason for cancellation (e.g., personal reason, qualifying event such as injury/illness, unauthorized charge)
- Description and proof of qualifying event (for refunds due to illness, injury, etc.)
- Date of event or reason triggering refund/cancellation (if applicable)
- Documentation of previous communications about the subscription or billing issue
- Payment method information used for the purchase
- Timeline of submissions and responses for tracking the request
We've actually written a step by step guide on how to get a refund from epicpassnotifications. Check it out!
The Easiest Way to Cancel epicpassnotifications
If you’re frustrated trying to cancel your subscription, membership, or bill from epicpassnotifications—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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