EthosLife offers easy-to-get online life insurance, like term life and whole life insurance, that you can apply for in minutes without medical exams. You might get billed by them if you have a life insurance policy with them, which can cover things like funeral costs or debts for your loved ones. They offer different coverage lengths and amounts, and you can cancel anytime without penalties after the first 30 days. Plus, they give you a 30-day money-back guarantee so you can try it out risk-free.
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Canceling an ETHOSLIFE subscription requires contacting them by phone or email to request and sign a surrender form electronically, which is straightforward without complex steps or penalties. The main effort is in waiting for the processing after submitting the form, making it relatively easy but not instantaneous.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a ETHOSLIFE subscription.
How to Cancel ETHOSLIFE: Step by Step
If you purchased through Ethos.com:
- Contact Ethos: Call or email Ethos customer support to initiate the cancellation process.
- Phone: Find the customer service number on the Ethos website.
- Email: Use the official email address for support listed on ethos.com.
- Request a Surrender Form: Ask the customer support representative for a surrender form to cancel your subscription.
- Sign the Surrender Form: Once you receive the form, sign it electronically.
- Submit the Surrender Form: Return the signed Surrender Form to Ethos via the method specified by customer support.
- Confirmation: Wait for confirmation that your subscription has been cancelled. You will receive notification once it has been processed.

Tips & Tricks for Canceling ETHOSLIFE
- Call Ethos Life directly at (888) 384-6754 between 8am-6pm CST and request cancellation, followed by an email to support@ethoslife.com to confirm cancellation.
- Request the surrender form to sign electronically as proof of cancellation.
- Be persistent by following up multiple times over several days via phone, email, and any available online forms.
- Use clear, firm language demanding immediate cancellation and request written confirmation of the cancellation approval.
- Save all correspondence as evidence for any disputes or escalations.
- Avoid cancelling close to billing cycle dates to prevent accidental renewal charges.
- Watch for any trial period fine print and use the specified links or methods if required to cancel within that period.
- If charges continue, dispute charges with your bank or card issuer citing your cancellation attempts.
- Escalate to complaint portals like BBB or consumer protection agencies if Ethos delays or stonewalls cancellation.
- No cancellation fees but no refund after the initial 30-day money-back guarantee period.
- Have all relevant info ready: policy number, personal ID, contact info, cancellation reason, and policy documents.
- Expect some delays and potential callbacks before cancellation is fully processed.
ETHOSLIFE Customer Service Info
If you need assistance, here's how you can get in touch with ETHOSLIFE's support team.
Cancel ETHOSLIFE Script
Script

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Dear ETHOSLIFE Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After careful consideration, I have decided that I can no longer justify the expenses at this time and need to prioritize my current financial commitments.
I would appreciate your assistance with this process and any confirmation regarding the cancellation. Thank you for your understanding.
Best regards,
Frequently Asked Questions
ETHOSLIFE allows you to cancel your policy anytime by calling or emailing to request a surrender form to sign electronically, with no cancellation fees. If you cancel within the first 30 days, you are eligible for a full refund under their 30-day money-back guarantee. After 30 days, you may cancel at any time with no additional fees or penalties.
You do not need your password to cancel your ETHOSLIFE subscription. You can cancel your policy by calling their customer support or emailing them to request a surrender form that you sign electronically to complete the cancellation. Their customer support phone number is (888) 384-6754. If you need to reset your password for any other account-related purpose, you can do so at this URL: https://app.ethos.com/password-reset.
- Difficulty navigating the website and encountering technical issues.
- Unexpected charges and challenges in obtaining refunds.
- Cancellation of insurance policies due to health conditions.
- Disappointment with free trials that did not include the advertised features.
- Complicated cancellation process, such as needing an original email that was never received.
- Inability to update billing information, causing fear of policy lapsing.
- Poor customer service experiences, including lack of response or communication breakdowns.
EthosLife allows you to cancel your policy at any time without any cancellation fees, which means there are no lock-ins, early-cancellation fees, or gimmicks to prevent cancellation. However, if you cancel within the first 30 days, you get a full refund thanks to their 30-day money-back guarantee. After this period, you can still cancel anytime but won't receive a refund. The main points to be aware of are that you need to sign a surrender form electronically to complete cancellation, but there are no financial penalties or contracts restricting you from canceling as you wish.
Before canceling your ETHOSLIFE subscription or policy, it's important to know that you can cancel anytime by calling or emailing Ethos Life and signing a surrender form electronically, with no cancellation fees involved. If you cancel within the first 30 days, you are eligible for a full refund due to their 30-day money-back guarantee. After 30 days, cancellation is still allowed without any fees, but you will lose access to your life insurance coverage and any associated benefits. Make sure to consider these points before making your decision.
- Policy number
- Personal identification information (such as full name, address, and date of birth)
- Contact information (phone number and email address)
- Completed and signed electronic surrender form (must be requested from Ethos Life)
- Notary signature (required if the policy benefit is $500,000 or more)
- Reason for cancellation (if required by Ethos)
- Relevant policy documents (to verify your identity and entitlement to cancel)
- Proof of cancellation request (such as a written or emailed confirmation)
We've actually written a step by step guide on how to get a refund from ETHOSLIFE. Check it out!
The Easiest Way to Cancel ETHOSLIFE
If you’re frustrated trying to cancel your subscription, membership, or bill from ETHOSLIFE—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to ETHOSLIFE?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.