EventCreate is a platform that helps you create and manage events online. They offer different subscription plans ranging from a free option for small events to more advanced plans for bigger events with extra features like marketing tools, custom branding, and more. You might see a charge from them if you subscribe to one of their paid plans. They don’t take fees from ticket sales, but the payment processor does charge a small fee for each transaction.
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The cancellation process on EventCreate is straightforward: users need to access their profile, navigate to the billing tab, and confirm cancellation. The clear steps and self-service option indicate a low difficulty level for consumers to cancel their subscription.
Estimated Time
On average, it takes
3 minutes
00
00
minutes to cancel a EventCreate subscription.
How to Cancel EventCreate: Step by Step
If you purchased through EventCreate directly:
- Click the Profile icon in the upper right of the website and go to "Manage Account".
- Click on the Billing tab.
- Select Cancel.
- Confirm that you understand that premium access and attendee/order data will be permanently deleted. It is recommended to export your data before canceling.

Tips & Tricks for Canceling EventCreate
- Contact support via multiple channels: Use email and the website contact form simultaneously to cut through delays.
- Use clear, firm language: State you are cancelling and want confirmation or a refund if relevant.
- Document everything: Keep screenshots, emails, and chat logs as evidence of cancellation requests.
- Escalate within support: If first level doesn’t respond, ask to speak to a manager or escalate your ticket.
- Cancel right before billing: Timing your cancellation request close to a billing cycle can prevent unwanted charges.
- Reference company terms vaguely: Sometimes referencing a vague right to cancel under terms of service prompts faster response.
- Utilize public pressure: Posting your cancellation issue on social media or forums often speeds resolution.
- Be persistent: Multiple follow-ups are often necessary as initial requests may be ignored or delayed.
- Ask for confirmation: Always request written confirmation that your subscription is cancelled and you will not be billed further.
- Check billing method: If your card is charged repeatedly after cancellation, consider contacting your bank to block further payments.
EventCreate Customer Service Info
If you need assistance, here's how you can get in touch with EventCreate's support team.
Cancel EventCreate Script
Script

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Dear EventCreate Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unforeseen personal circumstances, I am no longer able to utilize the services I had anticipated.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Please let me know if you require any further information or if there are any final steps I need to complete.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
EventCreate allows you to cancel your subscription anytime via the Manage Account section under the Billing tab on their website. Upon cancellation, you retain premium access until the end of your current billing term, but no refunds are offered for unused time or partial billing periods. It is important to export any data before cancellation as premium access and attendee/order data will be permanently deleted.
To cancel your EventCreate subscription, you need to log into your account at eventcreate.com, click on your Profile icon, and go to "Manage Account." From there, navigate to the Billing tab to find the option to cancel your subscription. The cancellation process requires access to your account, so you will need your password to log in. If you have forgotten your password, you can reset it at this URL: https://eventcreate.com/reset-password. There is no phone or unauthenticated chat support mentioned for cancellations; the process must be done through the website interface.
- Basic functionalities with very little flexibility.
- Poor customer support with delayed or no responses to inquiries.
- Unresolved issues during event organization.
- Incorrect billing, such as being charged after canceling or after the event has ended.
- Lack of feature richness making the service insufficient for specific user needs.
EventCreate allows you to cancel your subscription at any time via your account settings or by email. However, be aware that there are no refunds for unused time or partial billing periods, so canceling early means you lose access only after your current billing cycle ends but without any money back. There are no long-term lock-ins or early cancellation fees, but subscriptions auto-renew indefinitely until you cancel, and failure to pay can lead to suspension without notice. It's important to export any important data, as premium features and attendant/order data are deleted upon cancellation.
Before cancelling your EventCreate subscription, know that your account will be downgraded but your event website and basic access will remain active. However, you will lose access to paid features such as advanced customization tools. If your event has more than 50 attendees, you will lose full access to your attendee list, so it is important to export this list before canceling. You can cancel anytime, but your subscription remains active until the end of the billing cycle, and no refunds are issued for unused time.
- EventCreate account login email and password
- Access to the EventCreate dashboard/profile
- Navigate to the "Profile" or "Manage Account" section
- Locate the "Billing" tab and "Cancel Subscription" section
- Ability to confirm cancellation prompts (such as understanding that premium access and order/attendee data may be deleted)
- Export any important data before cancelling (especially attendee/order lists)
- Awareness that access continues until the end of the billing cycle
- No expectation of a refund for unused time or partial periods
- If needed, ability to email EventCreate support to request cancellation
We've actually written a step by step guide on how to get a refund from EventCreate. Check it out!
The Easiest Way to Cancel EventCreate
If you’re frustrated trying to cancel your subscription, membership, or bill from EventCreate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to EventCreate?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.