Eyedictive is a website where you can find daily deals on designer sunglasses and optical frames, with new hand-picked deals available for just 24 hours. They offer brand new and authentic glasses at great prices, and shipping is free on orders over $75 within the US. You might see charges from Eyedictive if you buy glasses from their site, but they do not have any subscriptions or recurring billing. Payments are processed securely with many popular payment options.
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Based on available information, cancellation requests are not guaranteed but are usually reviewed same-day during business hours or next business day if after hours. The process depends on manual review and is not instant, making it moderately difficult but not overly complex for the consumer.
Estimated Time
On average, it takes
1 day
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00
minutes to cancel a Eyedictive subscription.
How to Cancel Eyedictive: Step by Step
If you purchased through Eyedictive:
- Visit the Eyedictive website and navigate to the Contact Us page.
- Select 'Cancellation Request' from the menu options provided.
- Fill out the cancellation request form with your account details and specific request.
- Submit your request and wait for a confirmation email regarding the status of your cancellation.
If you purchased through a different billing source (e.g., Apple, Google Play):
- Open the app store on your device (App Store for Apple or Google Play Store for Android).
- Go to your account settings and select the subscriptions section.
- Find Eyedictive in your active subscriptions list.
- Select 'Cancel Subscription' and confirm the cancellation when prompted.
Tips & Tricks for Canceling Eyedictive
- Document every interaction with customer service, including dates, names, and what was said.
- Use clear and firm language such as "I am requesting cancellation immediately to prevent further charges." Avoid ambiguous phrases.
- Cancel during business hours (Mon-Fri 9am-5pm EST) to ensure your request is reviewed promptly.
- Check bank statements closely to identify all charges from Eyedictive and related merchants.
- Search your email for "subscription," "renewal," or "charge" keywords to find cancellation instructions or account links.
- If direct cancellation is ignored, escalate by disputing charges with your credit card issuer explaining the lack of response or refusal to cancel.
- Consider canceling the payment method (card or bank account) used for Eyedictive and request the bank to block recurring charges linked to it.
- Be persistent and escalate through multiple channels such as email, phone, and social media posts mentioning the company.
- Avoid using vague or passive language; instead, be direct about stopping payments and requesting confirmation of cancellation.
- Do not delay cancellation requests; submit them as soon as possible after signing up or noticing charges.
- Be prepared for no free returns or refunds as Eyedictive typically does not offer these according to user reports.
- Use third-party services like Rocket Money to help identify and track subscriptions for better management.
Eyedictive Customer Service Info
If you need assistance, here's how you can get in touch with Eyedictive's support team.
Cancel Eyedictive Script
Script
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Hello Eyedictive Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to some recent changes in my personal circumstances, I am currently unable to continue with the service. I appreciate the value your platform offers, but now is not the right time for me.
Thank you for your assistance. I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Eyedictive does not prominently display a specific membership or subscription cancellation policy on its website, including in its FAQ, Terms of Service, or Refund Policy pages. Therefore, it is recommended for customers to directly contact Eyedictive's customer service for assistance with subscription or membership cancellations to ensure their request is processed correctly.
To cancel your Eyedictive subscription, you need to access your account, which requires your password. Eyedictive does not appear to offer phone or unauthenticated chat support for cancellation, so the password is necessary for authentication to manage your subscription. If you do not remember your password, you can reset it by going to https://eyedictive.com/customer_authentication/redirect, where you can receive password reset instructions via email. This ensures your account security when canceling any recurring purchases.
- Lack of perceived value of the subscription service
- Price increases over time making it too expensive
- Not using the product or service enough to justify the cost
- Technical issues like software bugs or app crashes
- Poor onboarding experience leading to early cancellation
- Content fatigue especially for media or SaaS subscriptions
- Feeling not enough value compared to the cost
- Complex cancellation process deterring customers
- Limited product features failing to meet needs
- Lack of ongoing engagement from the company
- Product did not meet expectations
- Privacy or data security concerns
- Contract or renewal confusion
- Seasonal usage drops or budget cycles
- Poor customer service or support experience
- Better offers or subscriptions available from competitors
- Unexpected charges causing distrust or dissatisfaction
Eyedictive allows returns within 30 days for unused frames with original packaging, but return shipping is not covered unless the item is damaged or defective. There is no mention of contracts, lock-ins, early-cancellation fees, or subscription-specific cancellation restrictions, so you can typically cancel your membership or subscription at any time. However, be aware that original shipping charges are non-refundable unless the return is due to their error, and they do not offer exchanges or credits for different models.
Before cancelling your subscription, membership, or bill with Eyedictive, be aware that you will lose access to any ongoing or premium content and specific features tied to your membership. Cancelling may also forfeit any exclusive access to deals, updates, or personalized services Eyedictive offers. It is important to consider the timing of cancellation to avoid being charged for the next billing cycle, as Eyedictive's policies do not clearly specify refunds or pro-rata cancellations. For precise details or assistance, contacting Eyedictive customer service is recommended.
- Full name associated with the account or order
- Email address used for the purchase or account
- Order number or reference number if available
- Reason for cancellation (if requested)
- Details of the subscription, membership, or bill you are wishing to cancel
- Preferred method of confirmation or contact
- Date of the original purchase or billing date (if known)
We've actually written a step by step guide on how to get a refund from Eyedictive. Check it out!
The Easiest Way to Cancel Eyedictive
If you’re frustrated trying to cancel your subscription, membership, or bill from Eyedictive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Eyedictive?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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