Fabu at fabu.care offers a self-care and mood tracking app with subscription options that automatically renew on a weekly, monthly, or yearly basis until you cancel. You'll be billed through the payment method you use when you sign up, and if you want to stop, you need to cancel the subscription before the next billing cycle to avoid charges. Cancelling means you keep using the service until the current subscription period ends. You might be getting billed by them if you subscribed through the app, Apple App Store, or Google Play and didn’t cancel before the renewal date.
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Cancelling a FABU subscription is straightforward if done through the Apple App Store or Google Play subscription settings by turning off auto-renewal, which is a common and familiar process for most users. Cancelling through the FABU website requires contacting support or using settings, which is slightly less direct but still manageable.
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How to Cancel fabu: Step by Step
If you purchased through Apple App Store:
- Open the Settings on your device.
- Tap your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find and tap on your Fabu subscription.
- Tap Cancel Subscription.
- Confirm the cancellation.
- Ensure you cancel at least 24 hours before the end of your current subscription period to avoid being charged.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Find your Fabu subscription and tap on it.
- Tap Cancel subscription.
- Ensure you cancel at least 24 hours before the end of your current subscription period to avoid being charged.
If you purchased through the website:
- Go to the Fabu website and log into your account.
- Navigate to your account settings or subscription section.
- Look for an option to cancel your subscription.
- If there is no cancellation option, contact customer support for assistance.
- Make sure to follow the proper cancellation procedure to avoid any charges.
Tips & Tricks for Canceling fabu
- Log in on a desktop browser rather than app, as cancellation is often easier on desktop.
- Use the exact email associated with the account to avoid confusion or delay.
- Complete the cancellation process thoroughly, including any confirmation buttons; do not just stop halfway.
- Ignore offers or retention deals when trying to cancel—stick to confirming cancellation.
- Time cancellations near billing dates, being aware of cut-off times to avoid being charged for the next cycle.
- Document your cancellation confirmation by screenshots or emails for proof in case of disputes.
- If online cancellation fails, escalate by calling customer support and request immediate cancellation.
- Be polite but firm in communication to increase success chances.
- If charges continue after cancellation, dispute charges with your payment provider referencing your cancellation proof.
fabu Customer Service Info
If you need assistance, here's how you can get in touch with fabu's support team.
Cancel fabu Script
Script
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Dear Fabu Support,
I hope this message finds you well. I would like to request the cancellation of my subscription at your service. Unfortunately, I have found that I am unable to use the service as frequently as I had initially anticipated.
I appreciate the value your service provides, but at this time, it is best for me to discontinue my subscription. Please confirm the cancellation and any final billing details at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Fabu's subscription cancels by disabling auto-renewal, but you retain access until the period ends; simply deleting the app does not cancel the subscription. App Store and Google Play subscriptions must be canceled at least 24 hours before the period ends via their respective settings, while website subscriptions can be canceled through support or app settings. Refunds for app store purchases go through Apple or Google, while website purchases are generally non-refundable except as legally required, with EU users having a 14-day withdrawal right.
If you purchased your fabu.care subscription via the App Store or Google Play, you generally need your account password to manage and cancel subscriptions through those platforms. If you purchased directly via the fabu.care website, cancellation can be done either via the settings (which likely requires account access) or by contacting support at support@fabu.care. So, a password is typically needed to access account settings for cancellation on the website as well. If you need to reset your fabu.care password, you can do so by going to https://app.thefabulous.co/login, clicking "Trouble signing in?", and following the steps to receive a password reset email.
- Confusion about cancellation process due to need to cancel separately on app and website.
- Charges after cancellation because cancellation wasn't processed 24 hours before renewal.
- Lack of clear refund policy and difficulty obtaining refunds after being charged post-cancellation.
- Subscription management issues between different platforms (Apple, PayPal, website).
- Users feeling deceived or scammed by recurring charges despite cancellation attempts.
- Technical difficulties such as inability to switch devices without losing subscription benefits.
- Repetitive content leading to dissatisfaction with app content.
- Poor customer support responsiveness or communication regarding cancellations and refunds.
With fabu.care, you can cancel your subscription at any time by turning off auto-renewal in your Apple ID, Google Play settings, or by contacting support on their website. However, you must cancel at least 24 hours before the subscription period ends to avoid being charged for the next cycle. Be aware that simply deleting the app does not cancel your subscription, and there are no contracts, lock-ins, or early cancellation fees, but subscription fees may change with prior notice.
Before cancelling your Fabu subscription, know that cancelling disables automatic renewal but you will still have access to all your subscription features for the remainder of the current billing period. Once that period ends, you will lose access to premium content and features provided by the subscription. Also important, simply deleting the Fabu app does not cancel your subscription; you must cancel through your app store or account settings to avoid future charges.
- Type of subscription or platform used for purchase (Apple App Store, Google Play Store, or FABU website)
- Access to your Apple ID or Google Play account settings (if subscription was purchased via those platforms)
- Email address associated with your subscription
- Support email address for FABU (support@fabu.care) if cancellation is via website or you need assistance
- Cancel at least 24 hours before the end of the trial or subscription period
- Do not delete the app expecting cancellation (deleting the app does not cancel the subscription)
- Access to FABU website account settings if managing/cancelling directly through the website
We've actually written a step by step guide on how to get a refund from fabu. Check it out!
The Easiest Way to Cancel fabu
If you’re frustrated trying to cancel your subscription, membership, or bill from fabu—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to fabu?
FABU.CARE, FABU.CARE*12345, FABUCARE, FABUCARE*SERVICE, FABU.CARE*APPT, FABU.CARE*SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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