FaceLab is an app that uses AI to help you edit and enhance your photos, like smoothing skin, reshaping your face, changing hair color, and other beauty tweaks. They offer subscriptions that give you unlimited access to all their editing tools. You can subscribe weekly with a 7-day free trial for $4.99 per week, monthly for $7.99, or yearly with a 7-day free trial for $35.99. If you see charges from FaceLab, it's likely because of one of these subscription plans or an in-app purchase for extra tools.
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Based on common practices for app subscriptions through platforms like Apple App Store, cancelling the FaceLab subscription is typically straightforward by going through the device settings, selecting subscriptions, and cancelling. The process is quick and well-documented, making it easy for most users.
Estimated Time
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3 minutes
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minutes to cancel a FaceLab subscription.
How to Cancel FaceLab: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap your Apple ID profile at the top.
- Select Subscriptions.
- Find and select your Facelab subscription.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the hamburger menu (three horizontal lines) in the upper-left corner.
- Select Subscriptions.
- Find the Facelab subscription and tap it.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased via Website:
- Visit irontech.mobi and log into your account.
- Go to your Profile or Account page.
- Click on Billings or Subscriptions.
- Click Cancel and confirm the cancellation.
If you purchased through Email:
- Open your email app.
- Compose a new email to facelab@irontech.mobi.
- Include your account details and the reason for cancellation.
- Send the email to request cancellation.
Tips & Tricks for Canceling FaceLab
- Cancel immediately after subscribing to avoid being locked into longer billing periods.
- Document every communication with customer service, including dates, times, and representative names.
- Use clear and firm language: Say you want to cancel "effective immediately" and expect no further charges.
- Request confirmation in writing of the cancellation and any final charges.
- Be persistent: If the first attempt fails, escalate by asking for supervisors or higher-level support.
- Use the timing of billing cycles to your advantage by canceling right before the next billing date to avoid extra charges.
- Leverage chargeback threats if the company resists cancellation or continues charging after cancellation requests.
- Use virtual credit cards or lock your card to prevent unauthorized recurring charges if cancellation is difficult.
- Be aware some companies may have hidden steps such as needing to delete accounts or unsubscribe from multiple platforms.
- Check forums for specific vendor quirks like FaceLab, as user-shared experiences reveal effective communication tactics and tricky cancellation pathways.
FaceLab Customer Service Info
If you need assistance, here's how you can get in touch with FaceLab's support team.
Cancel FaceLab Script
Script
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Hello,
I hope this message finds you well. I would like to request the cancellation of my FaceLab subscription. Unfortunately, I have found that it no longer meets my needs. Please confirm the cancellation and any final billing details at your earliest convenience. Thank you for your assistance.
Best regards.
Frequently Asked Questions
FaceLab's subscription policy states that when you sign up for a free trial, you consent to be billed for the subscription if you do not cancel at least 24 hours before the trial ends. Cancellation must be done through your device's subscription management system (e.g., Apple subscriptions), and no cancellations are allowed during an active subscription period. Refunds are generally unlikely but can be requested through official support channels.
To cancel your FaceLab subscription, you generally need to log in to your account and navigate to settings related to billing or subscriptions where you can manage and cancel your subscription. There is no explicit information indicating that you need your password specifically to cancel the subscription, but since you need to log in, having your password is implied. If you need to reset your password, typically this can be done on the FaceLab login page, although a specific reset URL wasn't found from official sources. Commonly, password reset links are found on the login page under 'Forgot Password' or similar options.
- Unintentional renewal after free trial due to not canceling at least 24 hours before trial ends
- Being charged without explicit consent after using the app only once during the trial
- Difficulty canceling the subscription before the charge is applied
- Unauthorized charges or claims of money taken without permission
- Perception of poor value relative to the cost of the subscription
- Inability to cancel current active subscription during the subscription period
- Lack of clear refund policies or refunds being unlikely
- Accidental signing up or forgetting to cancel free trial
FaceLab subscriptions are generally non-refundable and once you cancel, you are cancelling the next renewal, not the current active subscription. You must cancel at least 24 hours before the end of the free trial period to avoid charges, and cancellation during an active subscription period is typically not allowed. Be aware that the company may not handle refunds directly, instead directing refund requests to the platform (Apple or Google) where the subscription was purchased.
Before cancelling your FaceLab subscription, it's important to know that you cannot cancel in the middle of an active subscription period, but you can cancel to prevent renewal once the current period ends. After cancellation, you'll lose access to premium features of the app, which may include advanced photo editing tools, AI enhancements, and any other exclusive content available only to subscribers. Also, subscriptions are managed through your device's app store, so cancellation must typically be done there. Keep in mind that cancelling the subscription usually means you will retain access until the subscription period expires, but no refunds are generally provided for the time remaining.
- Account login credentials (email and password used for FaceLab)
- Subscription details (type of subscription, start date, renewal date)
- Access to the app store/account management platform (e.g., Apple App Store or Google Play account if purchased through those stores)
- Billing information (last 4 digits of payment method if needed)
- Reason for cancellation (optional, sometimes requested in feedback forms)
- Confirmation of cancellation request (screen capture or receipt of cancellation for your records)
We've actually written a step by step guide on how to get a refund from FaceLab. Check it out!
The Easiest Way to Cancel FaceLab
If you’re frustrated trying to cancel your subscription, membership, or bill from FaceLab—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to FaceLab?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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