FameAssist.com is a billing service that handles payments for memberships and purchases, often to keep your privacy protected by using their name on your bill. If you see a charge from FameAssist, it usually means you've signed up for a subscription or made a purchase linked with their partners, like Gamma Entertainment. They provide 24/7 support through chat, email, or phone to help with billing questions or cancellations. If you need help with your bill or want to cancel a subscription, you can contact them or visit their authorized sales site, SEGPAYEU.com.
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Cancelling a subscription through FameAssist requires going through their authorized sales agent Segpay. The cancellation process involves multiple steps such as logging into the Segpay merchant portal, calling customer service, emailing with transaction details, or mailing a cancellation request, which can be cumbersome for a typical consumer.
Estimated Time
On average, it takes
10 minutes
00
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minutes to cancel a FameAssist subscription.
How to Cancel FameAssist: Step by Step
If you purchased through SEGPAY:
- Visit the SEGPAY website at https://segpay.com.
- Click on the “Support” link located at the top of the homepage.
- Select the option for membership cancellations.
- Enter your billing details including:
- Email address used for the purchase.
- Transaction ID (if available).
- Follow the prompts to submit a cancellation request.
- Check your email for a confirmation of your cancellation request.
Tips & Tricks for Canceling FameAssist
- Contact FameAssist immediately after the charge appears to request cancellation.
- Use clear, firm language stating you did not authorize the charge or subscription renewal.
- Emphasize that the service has not been used to strengthen your case.
- Request a cancellation confirmation and proof that the subscription has ended to avoid future charges.
- Escalate to your bank or credit card company early to dispute the charge if FameAssist is unresponsive.
- Document all communications including emails, chats, and call logs for evidence.
- Mention you may dispute the charge with your payment provider if the cancellation is not acknowledged.
- Use online forums and social media to apply public pressure on FameAssist if necessary.
- Be persistent with follow-ups but avoid aggressive or confrontational language.
- Time your cancellation requests soon after billing to increase success chances.
- Consider using third-party services like Chargeback to detect recurring charges and assist with cancellation.
FameAssist Customer Service Info
If you need assistance, here's how you can get in touch with FameAssist's support team.
Cancel FameAssist Script
Script
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Dear FameAssist Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription, as I have decided to reevaluate my current commitments and expenses.
While I appreciate the services provided, I believe it is best for me to pause my membership at this time. Please confirm the cancellation and any final billing details.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
FameAssist's membership or subscription cancellation policy requires members to visit SEGPAYEU.com, their authorized sales agent, to manage billing inquiries or cancel their membership. The cancellation process is handled directly through SEGPAYEU.com, not through the FameAssist website itself.
To cancel your FameAssist subscription, you do need your password along with your username and email associated with your membership. The password required is the one you set during sign-up unless you've changed it. If you have forgotten your password, you can reset it by visiting the password reset page on FameSupport at this link: https://famesupport.com/lost.php. This ensures you can verify your identity to cancel the subscription securely.
- Difficulty canceling the service, causing frustration for users trying to stop payments.
- Unclear or unexpected charges appearing on credit cards, leading to concerns about unauthorized billing.
- Potential scam or fraud concerns, as some users suspect FameAssist charges may be fraudulent.
- Prevention of chargebacks by FameAssist, making it almost impossible to get refunds for disputed or fraudulent charges.
- Discomfort with discreet online subscriptions through FameAssist services that users no longer want.
- Billing questions or issues that remain unresolved, prompting cancellation.
FameAssist subscriptions are managed through Segpay, which requires you to notify them at least 24 hours before the end of any trial to avoid automatic renewal. Membership fees are nonrefundable, and you remain liable for charges until the termination is confirmed. Cancellation can be done online or via various contact methods, but if you don't receive a cancellation confirmation email, you must follow up to verify; also, recurring billing requires a 7-day notice before renewal for regular memberships. Be aware there's no early cancellation fee, but holds on funds during trials and a no-refund policy can be frustrating landmines to watch out for.
Before cancelling your FameAssist subscription, keep in mind that you will lose access to all premium features and content tied to your membership once your cancellation is processed. Typically, cancellation stops the renewal of your subscription, but you may retain access until the current billing period ends. Important considerations include managing the cancellation through FameAssist’s website or their authorized agents, as canceling through third-party services might incur extra fees. Also, be sure to verify cancellation steps carefully in your account settings to avoid unintended charges.
- Full name on the account
- Email address used for registration or billing
- Account or membership ID (if available)
- Reason for cancellation (optional, but sometimes requested)
- First 6 and last 4 digits of your credit card number used for the purchase
- Credit card expiration date (Month and Year)
- Purchase or transaction ID (if available)
- Order details as provided on the FameAssist website or by Segpay (their authorized billing agent)
- Phone number (if contacting support via phone)
- Method of contact (phone, email, or live chat)
We've actually written a step by step guide on how to get a refund from FameAssist. Check it out!
The Easiest Way to Cancel FameAssist
If you’re frustrated trying to cancel your subscription, membership, or bill from FameAssist—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to FameAssist?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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