Firstcard offers secured credit cards designed to help people build their credit, no matter their credit history. They have three subscription plans with monthly or yearly fees: Standard ($4.99/mo), Plus ($8.99/mo), and Premium ($12.99/mo). The Premium plan has no foreign transaction fees, while others charge a small percentage. You might see charges from Firstcard if you use their service, add money to your card, or choose expedited card delivery.
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The cancellation process is relatively simple, done via the app settings or email support, which is straightforward for most users. Limited steps reduce complexity, but some may find contacting support slightly inconvenient.
Estimated Time
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minutes to cancel a firstcard subscription.
How to Cancel firstcard: Step by Step
If you purchased through the Firstcard app:
- Open the Firstcard app on your device.
- Navigate to Settings.
- Click on Manage subscription under the Account info tab.
- Follow the prompts to complete the cancellation process.
If you purchased through the Firstcard support:
- Email Firstcard support at support@firstcard.app.
- In the email, include your request to cancel the subscription.
- Provide any necessary account information to verify your identity.
- Wait for a confirmation email acknowledging your cancellation.
Tips & Tricks for Canceling firstcard
- Call ahead of the annual fee billing date to initiate cancellation to avoid being charged.
- Keep the card balance low or at zero before requesting cancellation for smoother processing.
- Start by asking for an annual fee waiver citing a perfect payment record, before threatening to cancel.
- If fee waiver is denied, threaten to close the account to push for fee removal or cancellation concessions.
- Get transferred to a ‘retention representative’ or use an ‘account manager’ phone number instead of the general customer service line; they may be more flexible.
- Be firm but polite in your language, emphasizing long-term good payment behavior and your intent to move your business if fees aren’t waived or cancellation isn’t accepted.
- Use escalation paths such as asking to speak with supervisors or retention specialists if initial reps are unhelpful.
- After fee removal, consider leaving the card dormant to preserve credit history without cost before fully closing.
- Timing matters—cancel or negotiate just before fees hit to maximize leverage.
- Some users report success by applying for a different card product first to age accounts favorably and then doing a similar cancellation process.
firstcard Customer Service Info
If you need assistance, here's how you can get in touch with firstcard's support team.
Cancel firstcard Script
Script
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Dear FirstCard Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with FirstCard. Unfortunately, I have decided to discontinue my membership as it no longer meets my needs. Please confirm the cancellation of my subscription at your earliest convenience. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Firstcard+ subscription can be canceled at any time. You can cancel by going to Settings in the Firstcard app and clicking Manage subscription under the Account info tab, or by contacting support@firstcard.app.
To cancel your subscription with Firstcard (firstcard.app), you will need to contact their customer support directly via email at support@firstcard.app as there is no direct option for cancellation without support intervention. It does not appear that you can cancel without having your account information including your password since they require verification for account actions. If you need to reset your password, you can do so through the password reset functionality on their app or website (usually found during login) but no direct reset URL was found. Overall, contacting support with your account details including your password is necessary for cancellation.
- Unmet value from the product or service.
- High or unexpected fees causing dissatisfaction.
- Lack of use or no longer needing the service.
- Financial constraints or wanting to reduce expenses.
- Product or service bugs/issues making the experience poor.
- Better alternatives found elsewhere.
- Forgetfulness or subscription fatigue, leading to unwanted charges.
- Difficulty in managing or canceling subscriptions prompting users to avoid the hassle.
- Concerns about recurring charges and wanting to stop them.
- Change in financial situation such as loss of income or budget changes.
Firstcard may not have explicit contracts or early cancellation fees for its subscription service; however, user reviews and available terms suggest that cancellation may not be straightforward. Users should be aware of potential difficulties in communication and the need to actively contact support to terminate the subscription, which can delay cancellation. Additionally, fees such as subscription fees and card delivery charges are non-refundable, and your account history may remain on record even after cancellation of services like credit builder cards.
Before canceling your Firstcard subscription, know that you will forfeit all reward payments that have not yet been earned or posted to your account. You will lose access to any cashback rewards since the funds from these rewards are only available within your Firstcard account. Additionally, Firstcard reserves the right to amend, suspend, or discontinue your account at any time, which includes the possibility that some features and rewards may be affected immediately upon cancellation. It's important to use any earned cashback funds promptly because once your account is closed, these will no longer be accessible.
- Account holder's full name
- Email address associated with the account
- Account number or username (if applicable)
- Ensure the account balance is $0 (including any accrued interest)
- Transfer out all funds before requesting cancellation
- Reason for cancellation (may be required when contacting support)
- Subscription details (e.g., which plan or service to cancel)
- Date to end/cancel subscription (if not immediate)
- Any outstanding disputes or pending transactions must be resolved
- Contacting support via the registered email address (support@firstcard.app)
We've actually written a step by step guide on how to get a refund from firstcard. Check it out!
The Easiest Way to Cancel firstcard
If you’re frustrated trying to cancel your subscription, membership, or bill from firstcard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to firstcard?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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