Fit4Less is a budget-friendly gym with two main membership options: the Black Card and the 4Less Card. The Black Card costs $13.99 every two weeks and gives you access to all gym locations plus extra perks like free tanning and massage chairs, while the 4Less Card is $7.99 every two weeks for access to just one location. Both memberships have no commitment period but include a $49.99 annual fee billed at signup and every year after. They're great if you want a flexible gym membership without long contracts or surprise fees.
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The cancellation process requires the consumer to either go in person to a self-service kiosk at the gym or call the gym to request cancellation, which adds some inconvenience compared to online cancellation options. Additionally, consumers must give 30 days' notice for cancellation, which adds a waiting period but the process itself is straightforward.
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minutes to cancel a fit4less subscription.
How to Cancel fit4less: Step by Step
If you purchased through Fit4Less (in-club membership):
- Visit your Home Club:
- Go to the self-service kiosk located in the front vestibule of your club.
- Cancel over the phone:
- Find the phone number of your Home Club on the Fit4Less website.
- Call the club and request a membership cancellation.
- Cancellation requirements:
- Provide at least 30 days' notice for the cancellation to take effect.
- Note that if you purchased a 1-Year Paid in Full membership, it is non-refundable.
If you purchased through Fit4Less Online:
- Contact support:
- Email or call the Fit4Less customer support based on your initial sign-up method.
- Follow the instructions provided by customer support.
Tips & Tricks for Canceling fit4less
- Submit cancellation requests via the online contact form repeatedly due to no direct phone or email support.
- Allow at least 30 days' notice as cancellation typically requires this waiting period to process.
- Be persistent and follow up multiple times through submission forms since initial requests often go ignored.
- Monitor bank accounts closely after cancellation attempts to catch ongoing unauthorized charges.
- If cancellation is delayed or ignored, consider ordering a stop payment through your bank to prevent further charges.
- Send direct messages via social media channels like Facebook or Twitter to get faster responses based on user reports.
- Attempt cancellation within the first 10 days when possible to leverage Ontario's cooling-off period for memberships.
- Be aware of potential cancellation fees or required manager approval which can delay the process.
- Document all communication attempts to escalate disputes if needed.
- Try timing cancellations at the start of the month to possibly reduce one extra billing cycle.
- Use firm, clear language emphasizing COVID-19 concerns or discomfort as reasoning if applicable to encourage willingness to cancel or freeze memberships.
fit4less Customer Service Info
If you need assistance, here's how you can get in touch with fit4less's support team.
Cancel fit4less Script
Script
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Dear Fit4Less Team,
I hope this message finds you well. I am writing to request the cancellation of my membership subscription. Unfortunately, due to changes in my personal circumstances, I am no longer able to continue with my membership.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Please let me know if you need any further information from my side.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Fit4Less requires at least 30 days' notice to cancel a membership, which can be done in-club via a self-service kiosk or over the phone. Note that 1-Year Paid in Full memberships are non-refundable, and membership upgrades or downgrades cannot be made during the 30-day cancellation period. If you want to stop the cancellation, assistance from a host is required.
To cancel your Fit4Less membership, you can either do it at the club using the self-service kiosk or by calling your home club directly. There is no mention that you need your password to cancel your membership, and cancellation can be handled via phone or in person. If you need to stop your cancellation, you would have to see a host at the club for assistance. Since passwords are not mentioned as required for cancellation, there is no need for a password reset link in this case.
- Frustrating cancellation process with no direct contact number or live support, requiring a 30-day notice and sometimes in-person visits.
- Multiple charges during the cancellation waiting period or after cancellation requests.
- Non-functional or poorly maintained equipment like broken weight machines or treadmills.
- Lack of staff availability and late arrivals, leading to poor customer service experience.
- Access issues such as membership cards not letting members enter the gym.
- Complicated sign-up process requiring bank account setup despite promises of "no-commitment" memberships.
- Persuasion to freeze memberships instead of cancellation, resulting in continued fees and poor follow-up treatment.
- Poor treatment by staff including ignoring customers and allegations of discriminatory behavior.
- Cleanliness concerns and understaffed front desk areas.
- Annual fees charged even when freezing or canceling memberships.
- Covid-19 related closures and concerns causing cancellations but with difficulties in processing refunds or pauses.
Fit4Less requires at least 30 days' notice to cancel a membership, and if you purchased a 1-Year Paid in Full membership, it is non-refundable. Immediate cancellation after purchase may be possible depending on your contract and local consumer protection laws, but typically you cannot cancel billing right away without this notice period. Also, upgrades or downgrades cannot be made during the cancellation notice period, so be aware of these lock-in aspects.
Before cancelling your Fit4Less membership, keep in mind that you need to provide at least 30 days' notice for cancellation. If you purchased a 1-Year Paid in Full membership, it is non-refundable, so you will lose access without any refund. Any upgrades or downgrades cannot be processed during the 30-day notice period. Once cancelled, you will lose access to all gym facilities and any membership benefits tied to your subscription.
- Full name associated with the membership
- Membership number or account ID (if available)
- Contact information (phone number and/or email used to sign up)
- Home Club location where the membership was registered
- Notice of cancellation (at least 30 days in advance)
- Method of cancellation (in person at the kiosk or by phone to your Home Club)
- Proof of identity (if required in person, such as government-issued ID)
- Date of last billing or payment (to clarify account status if needed)
- Type of membership (e.g., 1-Year Paid in Full or monthly billing)
We've actually written a step by step guide on how to get a refund from fit4less. Check it out!
The Easiest Way to Cancel fit4less
If you’re frustrated trying to cancel your subscription, membership, or bill from fit4less—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to fit4less?
FIT4LESS, FIT4LESS CA, FIT4LESS CANADA, FIT4 LESS, Fit4Less Membership, Fit4Less Payment, FIT4LESS ONLINE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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