FlexShopper is a lease-to-own service that helps consumers get items they want without needing perfect credit. Customers can make weekly, biweekly, or monthly payments to lease goods, with options to own the items after completing payments or by using an early purchase option after 90 days. They may need to make an initial payment or deposit, and terms like payment schedules and rates can vary depending on the state. Essentially, if you see a FlexShopper lease billing, it’s for a flexible payment plan allowing you to lease and eventually own items you’ve chosen.
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The cancellation process for FlexShopper is straightforward and can be done through their app with a few simple steps, which makes it relatively easy for users. However, the need to ensure rent autopay is turned off at least 2 days before the end of the month adds a minor complexity, preventing a perfect score of 1.
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minutes to cancel a FlexShopper Lease subscription.
How to Cancel FlexShopper Lease: Step by Step
If you purchased through FlexShopper.com:
- Open the Flex app.
- Go to Settings > Membership > Cancel membership, or directly access the cancel membership button.
- Follow the onscreen prompts to confirm you'd like to cancel your membership.
- Once confirmed, the app will notify you that your membership has been successfully canceled.
Important Note: To avoid automatic rent payments, turn off rent autopay or cancel at least 2 days before the end of the month.
After canceling your membership, you will also receive an email notification.
Tips & Tricks for Canceling FlexShopper Lease
- Document and record all communications with customer service, especially if representatives give unclear or contradictory information.
- Pay on time to avoid extra fees or interest spike, but when ready to cancel, consider timing your cancellation request towards the end of a billing cycle.
- Escalate to supervisors and demand clarification if bills or fees seem incorrect; note that frontline reps may not have full authority to resolve issues.
- If items are undelivered or defective, use this as leverage to justify cancellation without further payments. Report fraud to your bank or credit bureaus if necessary.
- Watch your bank accounts closely to catch any unauthorized or repeated debit attempts and report immediately.
- Try to opt-out or complete lease buyout at lease end to prevent automatic renewal or additional payment cycles.
- Prepare for resistance and persistence from FlexShopper; multiple cancellation attempts may be required.
- Use firm but polite language emphasizing you expect confirmation of cancellation and zero further charges.
- Consider returning leased items promptly if no longer needed to reduce liability.
- Utilize user experiences from forums to anticipate common tactics FlexShopper might use to delay or prolong the cancellation process.
FlexShopper Lease Customer Service Info
If you need assistance, here's how you can get in touch with FlexShopper Lease's support team.
Cancel FlexShopper Lease Script
Script
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Dear FlexShopper Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Unfortunately, due to unforeseen circumstances, I am unable to continue with my membership at this time.
I appreciate the services provided thus far and thank you for your assistance in processing this cancellation. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
FlexShopper Lease customers can cancel their lease and return the product at any time after the initial term, which is typically one week. To end the lease, customers must make all required payments and return the leased goods. An initial security deposit or payment may be required at the start.
To cancel your FlexShopper Lease subscription, you typically need to log in to your account, which is done using your phone number and a verification code. There is no explicit mention of needing a traditional password to cancel, as the login involves phone number verification rather than password authentication. However, if you do have or need a password, you can reset it at this URL: https://dashboard.flexshopper.com/resetpassword . This process ensures secure access to your account for cancellation or other changes.
- Aggressive billing practices such as multiple ACH withdrawal attempts for missed payments and direct account access by FlexShopper.
- Difficulty cancelling or ending service after the contract period or when attempting to stop the membership.
- Poor customer service including rude agents, lack of communication, and problems contacting support (e.g., non-working phone numbers).
- Delays in order fulfillment or lengthy wait times for products ordered.
- Being charged for items not received or issues with order cancellations by suppliers like Best Buy.
- Confusing or conflicting information provided by different customer service representatives.
- High total repayment amounts that are significantly more than the item's original cash price, leading to customer frustration.
- Problems with using credit or making purchases despite having available credit balance.
- Lack of proactive solutions or assistance from customer support for billing or service issues.
- Negative experiences related to product availability and pickup at retail partners such as Best Buy.
FlexShopper Lease typically requires you to commit to an initial term, usually about one week, before you can return the product and cancel. After this initial period, you can end the lease by returning the product and making all required payments, but be aware that there may be an initial security deposit or payment, and you are obligated to follow the payment schedule until the return. There are no traditional contracts or long-term lock-ins, but the setup can feel like a commitment due to the initial term and the need to continue payments until the product is returned, which can be a financial burden if you want to cancel immediately.
Before cancelling a FlexShopper Lease, know that you have the option to terminate the lease agreement at any time by paying the amounts due under the agreement and returning the leased merchandise. Upon cancellation, you lose access to the leased items since they must be returned. Additionally, any benefits or access related to the leased product will cease immediately. It's important to be aware that cancellation stops the lease agreement but does not necessarily relieve you from payment obligations already incurred under the lease terms.
- Your account information (such as email address or username associated with your FlexShopper account)
- Lease agreement or ID number (to identify the specific lease or membership you wish to cancel)
- A list of items you want to return and cancel from your lease
- Proper notice of intent to cancel (following lease terms and conditions)
- Completion of all required payments up to the date of cancellation
- Return of leased item(s) in good condition to FlexShopper
- Adherence to any initial lease term requirement (typically 7 to 29 days, varies by state)
- Review of your agreement’s terms and conditions for specific rules or requirements
- Contact with customer support to initiate or confirm the cancellation process
We've actually written a step by step guide on how to get a refund from FlexShopper Lease. Check it out!
The Easiest Way to Cancel FlexShopper Lease
If you’re frustrated trying to cancel your subscription, membership, or bill from FlexShopper Lease—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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