How to Cancel FlexShopper Lease on FlexShopper.com
1 - Open the Flex app.
2 - Go to Settings > Membership > Cancel membership, or directly access the cancel membership button.
3 - Follow the onscreen prompts to confirm you'd like to cancel your membership.
4 - Once confirmed, the app will notify you that your membership has been successfully canceled.
FlexShopper is a lease-to-own service that helps consumers get items they want without needing perfect credit. Customers can make weekly, biweekly, or monthly payments to lease goods, with options to own the items after completing payments or by using an early purchase option after 90 days. They may need to make an initial payment or deposit, and terms like payment schedules and rates can vary depending on the state. Essentially, if you see a FlexShopper lease billing, it’s for a flexible payment plan allowing you to lease and eventually own items you’ve chosen.
The cancellation process for FlexShopper is straightforward and can be done through their app with a few simple steps, which makes it relatively easy for users. However, the need to ensure rent autopay is turned off at least 2 days before the end of the month adds a minor complexity, preventing a perfect score of 1.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a FlexShopper Lease subscription.
How to Contact FlexShopper Lease
If you need assistance, here's how you can get in touch with FlexShopper Lease's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a FlexShopper Lease Refund
Document and record all communications with customer service, especially if representatives give unclear or contradictory information.
Pay on time to avoid extra fees or interest spike, but when ready to cancel, consider timing your cancellation request towards the end of a billing cycle.
Escalate to supervisors and demand clarification if bills or fees seem incorrect; note that frontline reps may not have full authority to resolve issues.
If items are undelivered or defective, use this as leverage to justify cancellation without further payments. Report fraud to your bank or credit bureaus if necessary.
Watch your bank accounts closely to catch any unauthorized or repeated debit attempts and report immediately.
Try to opt-out or complete lease buyout at lease end to prevent automatic renewal or additional payment cycles.
Prepare for resistance and persistence from FlexShopper; multiple cancellation attempts may be required.
Use firm but polite language emphasizing you expect confirmation of cancellation and zero further charges.
Consider returning leased items promptly if no longer needed to reduce liability.
Utilize user experiences from forums to anticipate common tactics FlexShopper might use to delay or prolong the cancellation process.
Why Do People Request Refunds from FlexShopper Lease
Aggressive billing practices such as multiple ACH withdrawal attempts for missed payments and direct account access by FlexShopper.
Difficulty cancelling or ending service after the contract period or when attempting to stop the membership.
Poor customer service including rude agents, lack of communication, and problems contacting support (e.g., non-working phone numbers).
Delays in order fulfillment or lengthy wait times for products ordered.
Being charged for items not received or issues with order cancellations by suppliers like Best Buy.
Confusing or conflicting information provided by different customer service representatives.
High total repayment amounts that are significantly more than the item's original cash price, leading to customer frustration.
Problems with using credit or making purchases despite having available credit balance.
Lack of proactive solutions or assistance from customer support for billing or service issues.
Negative experiences related to product availability and pickup at retail partners such as Best Buy.
FlexShopper Lease Refund Script
Script
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Dear FlexShopper Lease, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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FlexShopper Lease Refund Policy
FlexShopper Lease customers can cancel their lease and return the product at any time after the initial term, which is typically one week. To end the lease, customers must make all required payments and return the leased goods. An initial security deposit or payment may be required at the start.
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The Easiest Way to Get a FlexShopper Lease Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FlexShopper Lease—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
FlexShopper Lease typically requires you to commit to an initial term, usually about one week, before you can return the product and cancel. After this initial period, you can end the lease by returning the product and making all required payments, but be aware that there may be an initial security deposit or payment, and you are obligated to follow the payment schedule until the return. There are no traditional contracts or long-term lock-ins, but the setup can feel like a commitment due to the initial term and the need to continue payments until the product is returned, which can be a financial burden if you want to cancel immediately.
Aggressive billing practices such as multiple ACH withdrawal attempts for missed payments and direct account access by FlexShopper.
Difficulty cancelling or ending service after the contract period or when attempting to stop the membership.
Poor customer service including rude agents, lack of communication, and problems contacting support (e.g., non-working phone numbers).
Delays in order fulfillment or lengthy wait times for products ordered.
Being charged for items not received or issues with order cancellations by suppliers like Best Buy.
Confusing or conflicting information provided by different customer service representatives.
High total repayment amounts that are significantly more than the item's original cash price, leading to customer frustration.
Problems with using credit or making purchases despite having available credit balance.
Lack of proactive solutions or assistance from customer support for billing or service issues.
Negative experiences related to product availability and pickup at retail partners such as Best Buy.
Your account information (such as email address or username associated with your FlexShopper account)
Lease agreement or ID number (to identify the specific lease or membership you wish to cancel)
A list of items you want to return and cancel from your lease
Proper notice of intent to cancel (following lease terms and conditions)
Completion of all required payments up to the date of cancellation
Return of leased item(s) in good condition to FlexShopper
Adherence to any initial lease term requirement (typically 7 to 29 days, varies by state)
Review of your agreement’s terms and conditions for specific rules or requirements
Contact with customer support to initiate or confirm the cancellation process
Before cancelling a FlexShopper Lease, know that you have the option to terminate the lease agreement at any time by paying the amounts due under the agreement and returning the leased merchandise. Upon cancellation, you lose access to the leased items since they must be returned. Additionally, any benefits or access related to the leased product will cease immediately. It's important to be aware that cancellation stops the lease agreement but does not necessarily relieve you from payment obligations already incurred under the lease terms.
FlexShopper Lease customers can cancel their lease and return the product at any time after the initial term, which is typically one week. To end the lease, customers must make all required payments and return the leased goods. An initial security deposit or payment may be required at the start.
To cancel your FlexShopper Lease subscription, you typically need to log in to your account, which is done using your phone number and a verification code. There is no explicit mention of needing a traditional password to cancel, as the login involves phone number verification rather than password authentication. However, if you do have or need a password, you can reset it at this URL: https://dashboard.flexshopper.com/resetpassword . This process ensures secure access to your account for cancellation or other changes.
We've actually written a step by step guide on how to get a refund from FlexShopper Lease. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your FlexShopper Lease subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your FlexShopper Lease account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel FlexShopper Lease online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
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