Flo My Health & Period Tracker offers a subscription service called Flo Premium that helps you understand your body better by tracking cycle patterns and symptoms. With the Premium subscription, you get access to expert health content, videos, a virtual health assistant, and tools like a symptom checker and personalized doctor’s reports. Subscriptions can be monthly or yearly, with yearly subscriptions paid upfront and automatically renewing after the subscription period or free trial ends. Users might see charges from Flo for these subscriptions if they signed up for the premium features, often with promotional offers available.
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The cancellation process is straightforward and can be done through either the website or app stores with clear steps provided. Users need to log in to their account or app store subscriptions and select cancel, which is a simple process taking only a few minutes.
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How to Cancel Flo My Health & Period Tracker: Step by Step
If you purchased through the website:
- Go to the Flo Living login page.
- Log in using the email and password associated with your account.
- After logging in, tap Cancel.
- Confirm by selecting Cancel plan.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Profile icon (gear icon).
- Navigate to Payments and tap Pre-approved payments.
- Select your Flo payment and tap Cancel.
- Follow the instructions to complete the cancellation.
If you purchased through iOS App Store:
- Launch the iOS Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Select the subscription you want to manage.
- Tap Cancel Subscription.
- If you don’t see Cancel Subscription, it means the subscription is already canceled.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon at the top right.
- Select Payments & subscriptions, then click on Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions to complete the cancellation.
Tips & Tricks for Canceling Flo My Health & Period Tracker
- Cancel immediately after subscribing: Users advise cancelling right after purchase to avoid forgetting and to allow the subscription to run until the end of the paid period.
- Cancel through the Flo website rather than app stores: Cancelling on the Flo website is more reliable than using app store methods or third-party platforms like Roku.
- Use a PC/laptop for Roku cancellations: For Roku-based subscriptions, manage and cancel via Roku settings on a laptop rather than mobile apps.
- Download and use the Flo app for cancellation: Sometimes cancelling directly through the Flo app on a mobile device can work if website cancellation does not.
- Email customer support if other methods fail: Sending a direct cancellation request via email to Flo customer support is a common escalation path.
- Call your credit card company as last resort: If Flo is unresponsive, users have successfully blocked recurring charges by contacting their credit card company.
- Double-check cancellation confirmation: After cancelling, verify that the subscription is indeed cancelled to avoid unexpected charges.
- Prepare to escalate with clear, polite language: Be clear and concise in communication. Mention you've followed cancellation steps but need confirmation or refund if charge recurs.
- Keep screenshots and correspondence: Document your cancellation attempts and any replies from support to support disputes.
Flo My Health & Period Tracker Customer Service Info
If you need assistance, here's how you can get in touch with Flo My Health & Period Tracker's support team.
Cancel Flo My Health & Period Tracker Script
Script
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Hello,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription to Flo My Health & Period Tracker. Unfortunately, I find that I am unable to utilize the service as much as I had anticipated, and I believe it would be best to discontinue at this time.
Please let me know if there are any confirmation steps required on my end. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Flo My Health & Period Tracker's subscription policy allows members to pause or cancel anytime with no restrictions. They offer a 30-day money-back guarantee, providing flexibility and peace of mind for subscribers. For any specific questions or situations, members can contact their support team directly.
To cancel your subscription for Flo My Health & Period Tracker via their website, you do need to log in using the email and password you originally used to create your account. After logging in, you can proceed to cancel your plan. If you have forgotten your password, you will need to reset it to access your account and cancel the subscription. You can reset your password here: https://floliving.com/password/reset.
- Privacy concerns: The app shared millions of users’ intimate data with third-party companies without clear consent, leading to feelings of betrayal and distrust.
- Unexpected charges: Users reported being charged for subscriptions without warning or consent, causing frustration and calls for refunds.
- Subscription paywall frustration: Many users are unhappy that essential features and information require a premium subscription, limiting free access.
- Difficulty cancelling: Some users experience issues with effectively cancelling subscriptions or continued charges after cancellation.
- Ethical concerns: Users felt that the app exploited personal data for profit, violating privacy expectations surrounding sensitive health information.
- Lack of transparency: Users are frustrated by unclear subscription terms and prompts to subscribe before realizing the cost.
- Limited functionality without subscription: Basic functionalities like period tracking are free, but additional valuable content and features are locked behind a paywall.
- Data misuse fear: The data breach experience caused fears that other apps may also misuse sensitive information, leading some users to abandon digital trackers.
- No compensation or refund: Users dissatisfied with the privacy breaches or accidental purchases often receive no refunds or compensation.
Flo My Health & Period Tracker allows you to cancel your subscription at any time, but you need to do so at least 24 hours before the end of your current subscription period to avoid being charged for the next cycle. There are no explicit early-cancellation fees or lock-in contracts, but the subscription remains active until the billing cycle ends after cancellation, so you won't get an immediate stop or refund. Be mindful that cancellation procedures differ depending on whether you subscribed via the app (iOS or Android) or website, and failure to follow the correct steps can result in continued charges.
Before canceling your Flo Premium subscription, know that you will lose access to several advanced features including cycle pattern analysis, over 100 expert articles, videos, and audio content, and unlimited use of the Flo Health Assistant for personalized insights. You will also no longer be able to use the Symptom Checker for certain conditions or the personalized doctor’s report available on iOS. Additionally, canceling means you will stop supporting the future development of Flo and helping keep essential features free for other users. It’s important to consider these feature losses and how they may impact your tracking and health experience before cancelling.
- Email address and password associated with your Flo account (used to log in for managing subscriptions or memberships)
- Access to your app store account (Google Play for Android, Apple ID for iOS) if you subscribed through an app store
- Knowledge of your subscription type (web, Android, iOS, or membership via web portal)
- Login credentials for payment services (such as PayPal), if you paid using those methods
- Access to your Flo account online (to navigate to "Manage Subscription" or equivalent area in your account)
- Intent to cancel at least 24 hours before the next billing cycle to avoid being charged for the next period
We've actually written a step by step guide on how to get a refund from Flo My Health & Period Tracker. Check it out!
The Easiest Way to Cancel Flo My Health & Period Tracker
If you’re frustrated trying to cancel your subscription, membership, or bill from Flo My Health & Period Tracker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Flo My Health & Period Tracker?
- POW! – A privacy-first app for cycle tracking with customizable tags.
- Caria – Focused on menopause symptom tracking and behavioral health.
- Nabla – A clinical encounter and patient care app used by clinicians.
- Aware.ai Pregnancy App – Provides communities and resources for moms.
- Grace Health - Health & Fertility Tracker – A digital health clinic for women’s health services.
- Stardust – Integrates menstrual cycles with science, folklore, and astrology.
- Period-Calculator.com – Period tracking with local data storage, no ads or tracking.
- LadyLog – Quick menstrual cycle recording with secure local storage.
- SheHappy App – Cycle and mood tracking for partners with alerts.
- Lutea – Privacy-focused cycle charting app storing data locally.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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