FormSwift is a service that helps you create, edit, and sign various documents using templates and an easy PDF editor. When you subscribe, you get unlimited access to over 1,100 document templates, a PDF editor, and the ability to electronically sign documents or request others to sign. They offer a free trial but will charge you a monthly fee (around $39.95) if you continue after the trial. If you see charges from FormSwift, it's likely because you subscribed to this service for creating and handling your documents online, but you can easily cancel anytime to stop future billing.
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The cancellation process on FormSwift involves a straightforward sequence of steps accessible from the user's account settings and is clearly outlined, making it relatively easy.
Estimated Time
On average, it takes
3 minutes
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minutes to cancel a FormSwift subscription.
How to Cancel FormSwift: Step by Step
If you purchased through Credit Card:
- Login into your FormSwift account.
- Click on the Account Settings tab.
- In the Subscription Settings section, click the Update or Cancel button.
- Click the Cancel button within the newly opened modal.
- Click the Cancel Plan Anyway button.
- Click the Yes, Cancel My Plan Now button.
- An email will be sent to notify you that your membership has been cancelled.
- If you cannot cancel online, you can email support@formswift.com or contact support for assistance.
Tips & Tricks for Canceling FormSwift
- Call the cancellation number 888-311-2977 and select menu option 1 to speak with a live representative.
- Be prepared with detailed account information: full name, phone, email, username, password, billing address, last 4 digits of card, last charge date and amount.
- Use clear, firm language: "I want to cancel my subscription immediately and require a confirmation number or email as proof."
- Request a verbal confirmation code or cancellation email and keep it for your records to prevent future charges.
- If phone attempts fail, escalate by sending repeated emails to support@formswift.com demanding cancellation and referencing previous calls.
- Insist on your legal rights to cancel and request a refund if you were charged after cancellation or during a free trial period.
- Document every interaction: timestamps, rep names, emails, and screenshots help if further disputes arise.
- Try cancelling right before the billing cycle renews for a higher chance the cancellation will be honored before the next charge.
- If stuck in automated systems, keep insisting on live support, stating urgency and cancellation intent firmly to bypass bots.
- Some users found success by threatening to contact their bank or dispute charges if cancellation and refund were not processed.
FormSwift Customer Service Info
If you need assistance, here's how you can get in touch with FormSwift's support team.
Cancel FormSwift Script
Script
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Hello FormSwift Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen circumstances, I am unable to continue with the service at this time.
I appreciate the assistance and support I have received during my time as a member. Please confirm my cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
FormSwift allows you to cancel your subscription at any time through your account settings or by contacting their support. Refunds are generally not provided, except as required by law, such as a 14-day refund right for European Union users. Subscription fees are non-refundable monthly or yearly payments, and any fee changes will be communicated at least 30 days in advance with the opportunity to cancel before changes take effect.
Yes, you need your password to cancel your FormSwift subscription because you must log into your account using your registered email and password. After logging in, you can navigate to the 'Account Settings' tab to cancel your subscription. If you have forgotten your password, you can reset it by visiting the password reset page here: https://formswift.com/signIn.php. This process ensures that only the account owner can make changes to the subscription.
- Free trial perceived as a scam leading to unwanted subscription enrollments
- Outdated or non-functional cancellation instructions on the website
- Difficulty canceling subscriptions, including forced provision of excessive sensitive information
- Refusal to cancel subscriptions over the phone and delayed cancellations via email back-and-forth
- Unexpected recurring charges ($37/month) after intended one-time use or free trials
- Rigid refund policy refusing partial refunds even when subscription was unused
- Charges continuing after cancellation requests with no refunds and poor customer service
- Unauthorized charges and inability to stop billing
- Failure to respond satisfactorily by customer support
- Allegations of unethical business practices like tricking users into subscriptions
- Access issues after cancellation or account deletion while still being billed
- No resolution despite providing evidence and correspondence
- High volume of unresolved complaints related to billing, product, service, sales, and advertising issues tied to subscriptions and cancellations
FormSwift allows you to cancel your subscription at any time; however, refunds are generally not provided unless required by law, such as for EU users who can get refunds within 14 days. There are no early-cancellation fees or lock-in contracts, but all payments are non-refundable recurring charges unless you qualify for a legal refund. Be aware that subscription fees may increase with 30 days' notice, so you should cancel before the renewal if you don't want to be charged the new rate.
Before cancelling a FormSwift subscription, it's important to know that you will lose access to all your account information, files, documents, and any materials associated with your account. Once your subscription is cancelled, you will no longer be able to access or export your User Content, as it will be deleted from the services. There are typically no refunds for cancellations unless required by law; for example, EU users can get a refund within 14 days of purchase or renewal. Additionally, subscription fees changes are notified at least 30 days in advance, giving you a chance to cancel before new fees take effect.
- Email address associated with your FormSwift account
- Password (for logging in to your account online)
- Full name registered to the account
- Reason for cancellation (optional, but can be helpful if contacting support)
- Any relevant subscription details (such as subscription type, transaction or invoice number, if available)
- Access to Account Settings (required to process online cancellations)
- Email to support@formswift.com (if cancelling by email; include your account details in the message)
- Ability to verify information if asked by customer support (to confirm identity)
We've actually written a step by step guide on how to get a refund from FormSwift. Check it out!
The Easiest Way to Cancel FormSwift
If you’re frustrated trying to cancel your subscription, membership, or bill from FormSwift—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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