Funimation used to offer anime streaming with a large collection you could watch on their app or website. However, as of April 2, 2024, their services were merged with Crunchyroll, so Funimation subscriptions were automatically moved over to Crunchyroll, and billing is now handled through Crunchyroll's system. If you subscribed through platforms like Google Play or Roku, you'll still be billed through those platforms but at Crunchyroll's prices. Basically, if you see a charge from Funimation, it's probably because you had a subscription that is now managed by Crunchyroll.
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Cancelling a Funimation subscription post its merger with Crunchyroll depends on where the subscription was originally purchased (Microsoft Store, Apple App Store, Google Play, TV providers, Amazon). Each platform has a straightforward cancellation process, and contacting Crunchyroll support is an option if issues arise. Overall, the process is not complex but requires knowing the original purchase platform and taking proper steps accordingly.
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How to Cancel Funimation: Step by Step
If you purchased through Funimation:
- Log In to Your Account: Go to the Funimation website and click Log In at the top right corner. Enter your credentials to access your account.
- Navigate to 'My Account': Once logged in, hover over your profile icon in the top right and select My Account from the dropdown menu.
- Find the Subscription Section: In the account menu, look for the Subscription tab. This is where all your billing and plan information is stored.
- Click the 'Cancel' Link: You should see a Cancel link next to your subscription details. Click it.
- Follow Prompts to Confirm: Funimation will probably ask you why you're leaving and might offer you a deal to stay. Just follow the prompts to confirm your cancellation. You should receive an email confirmation shortly after.
If you purchased through Apple:
- Open Settings: Open the Settings app on your iPhone or iPad.
- Tap Your Apple ID: Tap on your name and Apple ID at the very top of the screen.
- Select 'Subscriptions': On the next screen, tap on Subscriptions.
- Find the Funimation Subscription: Locate the Funimation subscription and tap on it.
- Tap 'Cancel Subscription': Tap 'Cancel Subscription' and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app: Open the Google Play Store app on your Android device.
- Tap Your Profile Icon: Tap Your Profile Icon in the top right corner.
- Go to 'Payments & subscriptions': From the menu, select Payments & subscriptions.
- Select 'Subscriptions': Choose 'Subscriptions' to see all your active app subscriptions.
- Find and Cancel Funimation: Find Funimation in the list, tap on it, and then tap 'Cancel Subscription' at the bottom. Follow any further prompts.
Tips & Tricks for Canceling Funimation
- Contact support directly and clearly state, "I want to stop/cancel my subscription" to initiate cancellation.
- If subscribed via third parties like Google Play or iTunes, cancel through their subscription management portals rather than Funimation’s website.
- Check your subscription management on Google Play Store or Apple subscriptions, as Funimation may not show directly on their site.
- If website/app cancel button doesn’t work, submit a support request or message customer service repeatedly.
- Use payment method cancellation as a last resort, such as changing credit card details to invalidate payment.
- Timing-wise, try cancelling well before the next billing cycle to avoid getting charged again.
- If you subscribed on Android TV or other devices, verify cancellation on each device’s app store.
- Be persistent and escalate by asking support to confirm cancellation in writing.
- Since Funimation merged into Crunchyroll, check Crunchyroll’s support and subreddit for most up-to-date cancellation info and help.
- Running into issues frequently means joining related Reddit communities (like r/Crunchyroll) to learn fresh tactics from real users.
Funimation Customer Service Info
If you need assistance, here's how you can get in touch with Funimation's support team.
Cancel Funimation Script
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Hello Funimation Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to my recent changes in schedule, I find that I am unable to fully enjoy the service as I had hoped.
I would appreciate it if you could process this cancellation at your earliest convenience. Thank you for your assistance, and I hope to return in the future when I can make better use of the service.
Best regards,
Frequently Asked Questions
Funimation allows members to cancel their subscription at any time before their next billing date to avoid charges, while still retaining access to premium perks until the subscription period ends. Cancellations must be done through the platform where the subscription was originally set up, such as directly on Funimation's site, Apple App Store, Google Play, Amazon, or Roku. If you cancel after being billed, you continue to have membership benefits until the end of the current billing cycle.
Yes, you will need your Funimation account password to cancel your subscription if you are canceling directly through the Funimation website. This is because you need to log in with your email and password to manage the subscription and cancel it. If you don't remember your password, you can reset it here: https://www.funimation.com/reset-password. However, if you subscribed through other platforms like Apple TV, you might need the respective platform's password (e.g., Apple ID) instead.
- Constant buffering and frequent streaming interruptions despite good internet speeds.
- App and website interface issues such as glitches, autoplay malfunctions, and language settings resetting every episode.
- Poor customer service experience, including difficulty in canceling subscriptions, being charged after cancellation, and unhelpful or non-responsive support.
- Unauthorized or repeated charges even after attempting cancellation.
- Slow or no response from customer support on billing or account problems.
- Removal of show pages without warning or explanation, causing user dissatisfaction.
- Non-functional app features, like inability to skip intros, lack of marathon mode, and poor casting support.
- Unreasonable subscription price relative to service quality.
- Forced cancellations through banks due to poor cancellation process.
- Negative user experience overall due to technical failures and poor customer service.
- Funimation merging with Crunchyroll, prompting some users to cancel in anticipation of the change.
You can typically cancel your Funimation subscription at any time without facing lock-ins, contracts, or early-cancellation fees. While timing your cancellation might matter if you want access to certain shows still exclusive to Funimation, there are no penalties or gimmicks preventing you from cancelling immediately. Annual memberships may get pro-rated refunds for the unused period, but otherwise, cancellation is straightforward from your account page without catches.
Before cancelling your Funimation subscription, know that the Funimation service officially ended on April 2, 2024, with all subscriptions transferred to Crunchyroll's platform and billing system. Cancelling your Funimation subscription means you will lose access to any remaining Funimation-specific features and content, including digital copies exclusive to DVD/Blu-ray that Crunchyroll does not support. Your watch history on Funimation will not transfer, and you will only have access to Crunchyroll's anime library and features, which differ from Funimation's. If you have an annual membership, you can request a refund for the remaining period upon cancellation by contacting support.
- Funimation account username or email address
- Funimation account password
- Access to account management (My Account / Subscriptions section)
- Subscription or plan details (to select the correct subscription to cancel, if multiple exist)
- Access to the device/app or platform where you signed up (e.g., iOS, Android, Roku, Amazon, Xbox, Apple TV)
- Apple ID or Google Play account credentials (if subscription was made through those platforms)
- Amazon account credentials (if subscribed via Amazon/Fire TV)
- Microsoft account credentials (for Xbox subscriptions)
- Roku account credentials (if subscribed via Roku)
- Confirmation of cancellation (typically requires you to confirm or approve the cancellation to finalize)
We've actually written a step by step guide on how to get a refund from Funimation. Check it out!
The Easiest Way to Cancel Funimation
If you’re frustrated trying to cancel your subscription, membership, or bill from Funimation—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Funimation?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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