Gardencup.com offers a service where you can buy gift cards for yourself or others, which can be used to start a subscription. When someone uses a gift card for their first order, they get automatically signed up for recurring shipments that keep arriving regularly, and they are billed for these ongoing subscriptions. You can easily manage or cancel your subscription anytime by logging into your account on their website. If a purchase goes over the gift card balance, you'll just need to pay the extra amount with another payment method like a credit card.
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Cancellation is straightforward and can be done entirely online by logging into the user's account, navigating to the Manage Subscriptions section, and clicking Cancel Subscription. The user is asked a few questions but the process is simple and transparent, making it easy for customers to cancel without needing to contact support.
Estimated Time
On average, it takes
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minutes to cancel a GARDENCUP.COM subscription.
How to Cancel GARDENCUP.COM: Step by Step
If you purchased through Gardencup.com:
- Log in to your account on gardencup.com.
- Click on Manage Subscriptions.
- Scroll to the bottom of your subscription pack.
- Click on Cancel Subscription.
- Answer any follow-up questions regarding your decision.
Tips & Tricks for Canceling GARDENCUP.COM
- Persistently email customer service as they do not provide phone support, and repeated emails may be necessary to get attention.
- Emphasize that your order should be canceled before the weekly cutoff, even if the company's website cutoff times are potentially misleading or incorrect.
- Be aware that once the next order is in the pipeline, they often claim it cannot be stopped—so act quickly.
- Use screenshots of cutoff times or order details to contest charges or cancellation refusals.
- Check for multiple accounts accidentally created, which could lead to receiving double shipments and charges.
- Consider physically returning boxes if local (Dallas area), as they have a kitchen in Garland that may accept returns.
- Prepare for possible ongoing charges and difficult refunds, as many users report no refunds and ongoing billing despite cancellation attempts.
GARDENCUP.COM Customer Service Info
If you need assistance, here's how you can get in touch with GARDENCUP.COM's support team.
Cancel GARDENCUP.COM Script
Script
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Dear GARDENCUP Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I am no longer able to commit to the service due to personal reasons. I appreciate your understanding and would be grateful if you could process this cancellation promptly.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
GARDENCUP.COM offers a recurring subscription service that automatically renews and charges your credit card based on your selected delivery frequency. You can cancel your subscription anytime through the "Manage Subscriptions" section of your account, but cancellations do not affect orders already processed. Additionally, you can edit future orders before they are processed, and there are notifications sent 2-3 days before upcoming charges. You may also restart deliveries anytime by clicking the "Restart Deliveries" button.
Yes, you need your password to log into your account on Gardencup.com to cancel your subscription. The cancellation process requires you to be logged in, after which you can go to "Manage Subscriptions," scroll to the bottom, and click "Cancel Subscription." If you have forgotten your password, you can reset it at this URL: https://gardencup.com/account/login to proceed with the cancellation.
- Unauthorized charges continue even after cancellation requests and refund demands.
- Horrible website with no way to track orders or charges; unreliable delivery with excuses and inconsistent product receipt.
- Difficulty in restarting subscription and poor product quality (e.g., brown lettuce, less protein).
- Delivery delays and spoiled or wilted salads, leading to inedible products.
- Difficult cancellation process with poor customer service.
- Inconsistent delivery without notifications, missed shipments without communication.
- Salads perceived as plain and lacking flavor and sufficient protein; overpriced for the quality.
- Lack of delivery option flexibility; bad website user experience.
- Non-responsive customer service to emails; ignoring cancellation requests; deceptive billing.
- Some customers report being charged after cancellation and receiving unwanted products.
- Reports of products arriving spoiled after long transit times; refunds and credits not provided.
- Unclear/misleading order cutoff times causing confusion and frustration.
- Issues with damaged or spilled deliveries, company disclaims responsibility.
- Customer service only via email, no phone or chat support; poor responsiveness.
- Price considered too high relative to product quality.
- Reports of undercooked chicken in salads.
- Subscription concept convenient but ineffective due to product and service problems.
GardenCup.com allows you to cancel your subscription at any time directly from the Manage Subscriptions section of your account. However, be aware that any orders already processed before cancellation will still be charged and shipped, and changes or cancellations must be made before the charge date to take effect. There are no contracts, lock-in periods, or early cancellation fees, but you need to act before the order processes to avoid unwanted charges.
- Email address used for the subscription
- Password for the account (or the ability to reset/create a password using the subscribed email address)
- Access to email account (to receive password resets or login verification codes)
- Access to account dashboard (after logging in, for self-cancellation)
- Reason for cancellation (may be asked as part of the process, though optional)
- Full name (if contacting customer support)
- Order details or subscription information (for reference when communicating with support)
We've actually written a step by step guide on how to get a refund from GARDENCUP.COM. Check it out!
The Easiest Way to Cancel GARDENCUP.COM
If you’re frustrated trying to cancel your subscription, membership, or bill from GARDENCUP.COM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to GARDENCUP.COM?
- Sakara: Plant-based, organic, gluten-free meals designed by nutritionists.
- Thistle: Plant-based with some meat options and diverse meal types including snacks.
- Daily Harvest: Frozen plant-based meals including smoothies, bowls, and soups.
- Factor: Fully-prepared, chef-crafted meals with keto and calorie-smart options.
- Green Chef: Meal kits with organic produce and responsibly sourced proteins.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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